Communication Manager, Internal Communication

Communication Manager, Internal Communication, P-4, Geneva

Purpose of the Position
Under the supervision and general guidance of the PFP Chief of Communication, you will be responsible for the conceptualization, planning, execution, and monitoring and evaluation of an internal communication strategy for the UNICEF Division of Private Fundraising & Partnerships. In that context, internal communication means the information flow within the Division and between National Committees, Country Offices, NYHQ and other parts of the UNICEF.

Key Expected Results
1. You will develop, plan, monitor and evaluate the PFP internal communication strategy in support of UNICEF’s mission, objectives and brand but with particular focus on PFP’s three year strategic plan and its fundraising, advocacy and brand positioning objectives. This includes communication assessment and analysis, development of communication plans, strategic use of resources and involvement in key organizational processes. You will monitors and evaluate its impact.

2. You will lead development and implementation of the necessary information architecture and internal communication structures to enable the use of tools that facilitate a two-way flow of information and facilitate knowledge sharing among the different target groups (PFP staff, National Committees, Regional Offices, Country Offices and NYHQ).

3. You will maintain oversight and monitor PFP’s intranet site in collaboration with other PFP Sections so that it reflects a common identity and voice, avoids duplication of efforts and materials, and simplifies communication resource management and retrieval in support of fundraising, advocacy and brand positioning efforts.

4. You will ensure efficient exchange of information between PFP Sections and the rest of the UNICEF, contributing to better understanding and awareness of PFP’s work, achievements and challenges within UNICEF as a whole. You will facilitate a high level of knowledge and understanding of National Committees’ work and achievements within UNICEF.

5. You will develop strong partnerships with colleagues and teams whose support is essential to the achievement of the internal communication objectives, and strengthens their own capacity to communicate internally through appropriate training, access to updated information, supplies and equipment, and experience-sharing.

Qualifications of Successful Candidate
Advanced university degree (Master’s degree or equivalent) in information management or a related communication discipline combined with solid experience of information management and internal communications work.

Eight years of experience in the communication area, including recent direct involvement in the implementation of internal communication strategies and the setting up of internal communication mechanisms.

Thorough knowledge of current theories and practices regarding internal communication research, planning and strategy including digital communication.

Fluency in English and another UN language, preferably French.

Competencies of Successful Candidate
Has highest-level communication skills, including engaging and informative formal public speaking.

Able to work effectively in a multi-cultural environment.

Sets high standards for quality of work and consistently achieves project goals.

Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.

Quickly builds rapport with individuals and groups; maintains an effective network of individuals across organizational departments.

Translates strategic direction into plans and objectives.

Negotiates effectively by exploring a range of possibilities.

Demonstrates and shares detailed technical knowledge and expertise.

Seeks and proposes opportunities for advancing UNICEF’s mission.

UNICEF is committed to diversity and gender equality in its workplace. Women and nationals of developing countries are strongly encouraged to apply.

If you want a challenging career while improving the lives of children around the world UNICEF, the leading children’s rights organization, would like to hear from you.

Visit us at to register in our new e-Recruitment system and apply to this and other vacancies, quoting E-VN-2010-001060. Applications must be received by 11 June 2010.

Please note that only candidates who are under serious consideration will be contacted.

In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.