Medical Doctor (Re-advertisement)

Job Purpose:

Administer, evaluate and improve the emergency service agreements, medical and dental retainer contracts, and other health services required by ADB staff. Work within general policies, principles and goals, working directly with clients.

Expected Outcomes

a. Health management
- Provide adequate, timely and up-to-date medical assistance to staff and dependents by effectively managing the Medical and Dental Retainer Program.
- Provide daily medical consultations and advice as requested by staff.
- Review existing medical programs periodically to evaluate their effectiveness and identify improvements. Develop new programs as necessary.
- Provide professional advice and recommendations to HR in health-related issues.

b. Medical travel
- Recommend and implement guidelines, policies and procedures governing medical travel.

c. Health services administration
- Supervise and administer the emergency service agreements, medical and dental retainer contracts, and other health services as required.
- Supervise and administer the in-house medical and dental centers.
- Review and evaluate the Resident Missions’ (RMs’) local medical facilities and establish and implement necessary guidelines.
- Communicate medical services benefits to ADB staff.
- Review and recommend any changes to the health services provisions, systems, policies and procedures to promote timeliness, accuracy and efficiency of service delivery.
- Receive, investigate and follow-up staff complaints about health services and related issues.

d. Staff Supervision
- Take the role of team leader and supervise the work of team members
- Supervise the performance of reporting staff, providing clear direction and regular monitoring and feedback on performance
- Ensure the ongoing learning and development of reporting staff

Educational Requirements:

Doctor of Medicine with valid medical license issued by a recognized medical body.

Relevant Experience And Other Requirements:

- Suitability to undertake the responsibilities mentioned above at the required level
- At least 10 years of relevant experience in benefits or related work
- Proven management and leadership qualities
- Excellent oral and written communication skills in English
- International experience working in several countries

Core Competencies:

Application of Technical Knowledge and Skills

• Provides supervision to others in completing their technical tasks
• Called upon for advice and guidance based on expertise gained by working in different countries and organizations
• Contributes advanced knowledge and expertise to different parts of the Department

Client Orientation

• Proposes effective services and solutions to staff beyond presenting issues and past challenges
• Assists colleagues adapt to the cultural and business norms of diverse clients and country situations
• Gains respect for the breadth and depth of expertise demonstrated in effectively managing diverse clients and country situations
• Called upon to resolve client situations that may impact their long-term ADB relationship

Achieving Results and Problem Solving

• Resolves situations where client needs are not being met
• Shares past experiences from different projects, organizations, and countries to help achieve quality results
• Ensures that thorough analysis includes current and relevant factors from different countries and contexts
• Sought out for guidance and experience in overcoming the most challenging situations
• Draws on long-term relationships with stakeholders to help plan for and achieve results

Working Together

• Addresses team members not contributing to required standards
• Commits to delivering timely and high quality work to assist in the team’s success
• Develops and maintains good internal and external peer and senior level relationships
• Helps teams understand common features to build rapport and overcome challenges

Communication and Knowledge Sharing

• Provides stakeholders with the level and quality of information required to achieve outcomes
• Encourages others to seek long-term solutions to address feedback opposed to focusing on immediate concerns or reactions
• Uses breath of multi-country and multi-client knowledge to equip clients and staff for more effective outcomes
• Designs and implements project and program knowledge and services

Innovation and Change

• Consistently seeks more effective and practical ways for the Departmental delivery of services, products, and processes
• Proposes new ways to improve the quality and relevance of products and services
• Includes the core benefits and reasons for change when developing comprehensive change roll out plans
• Influences and persuades decision makers by presenting business cases supporting the proposed changes

Immediate Reporting Relationships / Other Information:

• Supervisor: Director, Staff Development and Benefits Division (BPDB)
• The following staff positions may be supervised by the incumbent:
  • Administrative Staff
  • National Staff
• Previous applicants need not reapply.

- Women are encouraged to apply.