Operations Director, Center for International Health

RTI is an independent organization dedicated to conducting innovative, multidisciplinary research that improves the human condition. With a worldwide staff of more than 4,000 people, RTI offers innovative research and development and a full spectrum of multidisciplinary services. Universities in North Carolina founded RTI in 1958 as the first scientific organization in and centerpiece of the Research Triangle Park.

We are currently seeking qualified applicants for a full-time Operations Director to serve as senior member of RTI’s Center for International Health (CIH) group, within RTI’s International Development Group. CIH implements projects and programs in the following technical areas: Health Systems and Finance; Health Policy and Research; Health Governance and Public Private Partnerships; Malaria and Vector Control; Neglected Tropical Diseases; and HIV/AIDS. Responsibilities: • Responsible for managing CIH’s overhead budget and monitoring the center’s annual budget consumption and making projections to ensure annual plans are completed within budget. Manage and monitor overall project spending against budget, financial projections to ensure programs are completed within budget; approve or oversee approval of all project invoices. Approve all CIH travel (both project and OH funded); • Monitors and provides direction and guidance in consultation with RTI business partners and CIH Program Area Director on the CIH program’s activities related to recruitment and human resources, sub-contracts and grants, finance, project administration including project start-up / close-down, procurement, and new business development tracking; • Closely coordinates with RTI business partners to assure that resources and support are provided to CIH programs and initiatives. This includes human resources, IT, contracts, procurement and finance. Manage inputs and relationships with business partners (who provide support to CIH projects); • Provides oversight to operations functions for CIH projects, guiding COPs and collaborating with CIH staff members as needed, to ensure that CIH projects are fully functional, while adhering to client and RTI standard operating procedures and requirements. This includes human resources, recruitment, and compliance with local labor laws; project office registration and compliance with local laws; issuing and managing sub-contracts, sub-agreements, grants and consulting contracts; procurement; logistics, financial management and budgeting; payment of invoices; office administration; travel; leasing; property inventory; property management; VAT reporting; and work permits and dependents’ passes for international staff; etc; • Provides oversight and direction to all CIH funded administrative and operations staff who provide support to CIH projects and country teams; Oversees assignments and performance of administrative, operations and financial analysts working full time on CIH projects; • Defines and maintains standard operating procedures for each project to ensure that best practices are documented and deployed; Establishes and evaluates organizational development indices, including performance metrics and project post mortems, to gain efficiencies and to achieve cost savings; • Responsible for maintaining all new business development tracking and coordinating with business partners for proposal development; • For CIH projects provides oversight and direction to project teams in the development and negotiation of project work plans and budgets; • Manage all CIH operational functions to include financial management, procurement, human resources, recruitment, IT and administration; • Respond to client concerns about overall program management issues for all projects and programs; • Participate in IDG or RTI wide committees or initiatives around operational and management issues (active retention, satisfaction surveys, COP reporting, approval of new SOPs for IDG, etc). Requirements: • Masters Degree in Business, Public Health, International Development, or related field; • Minimum of 16 years of experience serving in a long-term resident program management role or in a home office program management role on large, complex, USAID-funded activities. Experience managing health projects desirable; • Must have an in-depth knowledge of USAID rules and regulations, particularly as they pertain to operations, procurement, administration and logistics, human resources, and financial management; • Must have a strong knowledge of program financial management, human resources, logistics / operations and other administrative functional areas; • Extensive experience developing program reports, work plans, budgets; • Ability to interact effectively with all levels of internal and external clients; • Foreign language fluency in French, Spanish, or Portuguese highly desirable; • Willingness to travel frequently. ***

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