Reception & Placement Assistant

The Reception & Placement (R&P) unit is responsible for overseeing all activities related to refugees’ arrival and initial resettlement in the U.S.  The R&P Assistant will provide support for post-arrival functions at headquarters, especially related to program compliance

• Processing R&P Period Reports, Minor forms, and Core Services Checklist – reviewing accuracy and following-up with field staff and RPC
  • Document trends in compliance shortfalls and report to R&P Specialist
• Assist the R&P Specialist with on-site program monitoring, desk audits and appropriate follow-up as needed
  • Travel and logistical arrangements for R&P monitoring trips
  • Accompany R&P Specialist to field offices as needed
  • Assist in drafting and reviewing/editing monitoring reports
  • Address service provision complaints from refugee clients and/or volunteers
  • Follow-up on Social Security card delays
  • Provide ongoing technical assistance to field staff, especially related to reports and casefile forms
• Knowledge of R&P Cooperative Agreement, Guidelines for Participants, Operational Guidance, and corresponding documents
• Assist with annual review and distribution of new Cooperative Agreements
• Represent World Relief on inter-agency working groups as needed
• Assist with updating forms on SharePoint
• Assist with coordinating database/reporting enhancements
• Arrange and assist with bi-monthly R&P conference calls with World Relief network, as needed
• Assist with annual R&P grant proposal
• Assist with annual or quarterly reports to the grantor
• Assist with administrative tasks and ordering office supplies