UNITED NATIONS RELIEF AND WORKS AGENCY
FOR PALESTINE REFUGEES IN THE NEAR EAST
UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registeredPalestinerefugees. Its mission is to helpPalestinerefugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. UNRWA is the largest UN operation in theMiddle Eastwith more than 30,000 staff. For its international team, UNRWA is seeking to employ a qualified:
Operations Support Officer
Vacancy Announcement Number
Deadline for Applications
4 January 2013
In accordance with established Agency policy and procedures, the incumbent carries out the following functions in order to enable the Agency to enhance the effectiveness of its assistance and protection services and ensure its adequate and efficient response to the human, material and protection needs of persons of concern:
Primary Duties and Responsibilities
- Inspect UNRWA’s property and any assets that the Agency controls to ensure that they are used only as intended and to assess any damages sustained as a consequence of hostilities. Follow up with relevant internal and external interlocutors on issues related to the neutrality and integrity of UNRWA property and assets;
- Monitor and report on:
a) the living conditions ofPalestinerefugees and other persons of concern to UNRWA;
b) the status of and refugee access to humanitarian services from UNRWA and other service providers; and;
c) the problems that affect the human dignity, physical safety, welfare and protection ofPalestinerefugees and other persons of concern to UNRWA;
- Gather information and data and prepare analytical reports with a view to providing input on programming requirements and identifying possible interventions to support the delivery of humanitarian aid and services to meet beneficiary needs;
- Provide support for UNRWA staff through physical presence at checkpoints or through civil-military liaison with relevant authorities;
- Communicate, during interaction with the refugee population, the purpose of UNRWA’s mandate and remind communities that the misuse of the Agency’s facilities compromises its operations and harms the interests of thePalestinerefugees;
- Accompany visitors to the field and provide contextual briefings on UNRWA operations. Supports emergency interventions of UNRWA as necessary.
Professional Knowledge and Experience
- A first-level university degree, preferably in social science, political affairs, international relations, law or a related field;
- For P-2 level: Four years of relevant experience of which at least one year should have been in an international organization;
- For P-3 level: Six years of relevant experience of which at least three years should have been in an international organization
- Excellent command of written and spoken English.
- Excellent interpersonal skills, mature, independent, disciplined and self-confident, with an ability to work under pressure in stressful situations and within a team;
- Familiarity with international protection principles, concepts and standards, including frameworks for IHL and human rights;
- Articulate, politically aware while remaining impartial and discreet at all times;
- Decisive yet flexible, able to assess and analyse situations quickly, objectively and prudently;
- Excellent reporting skills;
- Excellent driving skills.
- Operational experience in the field of protection or programming;
- Ability to speak Arabic and/or Hebrew;
- Knowledge of the history of theMiddle Eastand issues affecting the region;
- Experience with radio communications procedures;
- Experience in dealing with people who are in shock or suffering post-traumatic stress disorder.
When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualification, additional professional training and progressive relevant work experience. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.
- The incumbent will be required to reside at the duty station and may be required to travel daily throughout the field of operations in the course of his/her duties;
- Possession of a valid driving license (minimum two years).
Conditions of Service
UNRWA offers an attractive compensation package including annual salary starting at FOR P2 Level: $49,821net tax free with dependants or $46,730 single, and FOR P3 Level: $60,091net tax free with dependants or $56,091 single plus post adjustment of 54.4% subject to change without notice). Other benefits, subject to eligibility, include education grant, dependency allowance, home leave, pension fund, health insurance and 6 weeks of annual leave. All UNRWA duty stations (with the exception of Gaza and Syria) are family duty stations. Initial contract is for one year, with the possibility of further extensions subject to the availability of funds and the continuing need for the post.
How to Apply
To start the application process, applicants are required to register at UNRWA Jobs website by creating a personal profile and completing UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through UNRWA Jobs website will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted.
UNRWA does not charge a fee at any stage in the recruitment process.
UNRWA encourages applications from qualified and experienced women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.