Improving Pharmaceutical Supply Chains Using Mobile Phones

With the collaboration of Pfizer, NGO International Health Partners (IHP), and Vodafone, the SMS for Health program brings evidenced data to the pharmaceutical supply chain and healthcare resourcing in Gambia.

Improving Pharmaceutical Supply Chains Using Mobile Phones

The SMS for Health program enables users across all levels of the pharmaceutical supply chain to communicate via text message with a central database that tracks drug availability. The program also tracks high-priority health events that occur at the clinic level, such as the number of patients who present with malaria, pneumonia and maternal health issues. Working with Pfizer and NGO International Health Partners (IHP), Vodafone designed and managed a seven-month pilot in The Gambia to monitor disease rates and the top ten health events, plus drug stocks and expiry dates for over 20 medicines. Its objective was to collect and share real-time information about stock levels for each drug in order to reduce stock-outs, improve supply chain efficiencies and, ultimately, ensure treatments were distributed accurately and swiftly. Due to the success of the pilot, the “SMS for Health” service is now an ongoing implementation.


  • Business Call to Action (BCtA)

    United States | Staff size: 1-5

    Launched in 2008, the Business Call to Action (BCtA) aims to accelerate progress towards the Millennium Development Goals (MDGs) by challenging companies to develop inclusive business models...

  • Pfizer

    Goods Supplier, Institute
    United States | Staff size: 1001-5000

    At Pfizer, they apply science and their global resources to bring therapies to people that extend and significantly improve their lives.

    They strive to set the standard for quality,...

  • Vodafone

    Goods Supplier, Independent/None, Service Providers
    United States | Staff size: Unknown

    Vodafone Group Plc is a British multinational telecommunications company headquartered in London, United Kingdom. It provides a wide range of services including voice, messaging, data and...

  • Ministry of Health & Social Welfare

    Gambia | Staff size: Unknown

    The vision of the Ministry of Health and Social Welfare, Gambia is to provide quality and affordable health services for all by 2020.

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Key Information

LocationWest Africa, Gambia
  • Start Date 2010