In partnership with Ezecom, a Cambodian internet service provider, the United States supported the development of an Interactive Voice Response (IVR) system, in which Cambodians either called a number, or received a phone call, to hear recorded information in Khmer. For instance, in preparation for the July 2013 national elections, U.S. partners established a voter information IVR platform that received over 600 thousand calls, enabling over half a million citizens to become more informed voters. In another instance, U.S. partners set up an IVR system to provide garment workers with information about their legal rights. Since September 2013, 5,700 Cambodians have called in for information.
The United States also collaborated with Google to enable the latest version of Google's Android operating system to support Khmer script on mobile phones. Within a country where few Cambodians speak and read English proficiently, this intervention is significantly increasing Cambodians’ access to information.
These partnerships developed specific technologically-based tools that increased access to information for Cambodians, and enhanced the ability of civil society to connect with citizens and address development challenges.