Accountability Program Manager

Washington, D.C., District of Columbia, United States
Apply by 22 August 2018
Mid-level , Full-time staff position
Posted on 23 July 2018

Job Description

SUMMARY: The Accountability Program Manager is responsible for program management of corporate-level evaluations related to FLA’s accreditation program. The Program Manager provides evaluations, feedback and guidance to FLA affiliates, including those seeking accreditation and reaccreditation, to improve their corporate social responsibility programs in alignment with FLA Principles. The Program Manager also reviews factory assessments under FLA’s Sustainable Compliance Initative (SCI) and helps guide affiliates in their remediation efforts.


· Serve as Team Lead and Project Manager of FLA’s accreditation and reaccreditation of affiliated companies’ labor compliance programs, consistent with the FLA Charter and adopted policies and procedures.
· Serve as primary point-person for assigned companies in their assessments and evaluations toward accreditation or reaccreditation. Provide specific guidance towards the fulfillment of FLA Principles and Benchmarks.
· Relationship Manager: communicate regularly with such companies, pursuing information and providing feedback. Collaborate with other departments as needed to provide coherent and consistent guidance to companies.
· Lead accreditation visits to company headquarters and production facilities, in the US and potentially abroad.
· Provide periodic written and verbal reports to companies, senior staff and the FLA Board. Author and contribute to company accreditation reports.
· Review, analyze and respond to company compliance data such as self-assessment results, documentation, field reports, company project participation, company participation in the FLA’s factory-level assessments, etc.
· Lead the development of new enhancements, efficiencies, tools, policies and procedures to further enhance the Accountability Program, particularly with respect to the re-accreditation of accredited affiliates.
· Represent the FLA at meetings and professional gatherings as appropriate.
· Other duties and special projects as assigned.

SUPERVISION EXERCISED: Accountability Associate

· Strong commitment to the mission of the FLA to protect workers’ rights and conduct due diligence on affiliated companies
· High-level communication skills, both oral and written; proven ability to deal with confidential and sensitive matters
· Strong organizational skills
· Strong program management skills
· Time management skills
· Attention to detail
· Team player
· Sound judgment
· Demonstrated initiative and reliability
· Diplomacy
· Negotiation skills
· Poise
· Willingness to help out as needed, regardless of title

· Master’s degree in law, sociology, human resource management, industrial relations, or other relevant field, or the equivalent in experience
· Knowledge of and experience in the labor compliance field, labor rights, human rights and/or corporate social responsibility
· Knowledge of supply chain management, sourcing, production, design
· At least 5 - 7 years of professional experience in a relevant field, such as corporate social responsibility, law, social research, human resource management, manufacturing, sourcing, or industrial relations
· Experience in people management
· Strong computer literacy including MS Office Suite; experience with iOS preferred
· Strong writing skills, including authoring reports
· Ability to synthesize large amounts of information quickly and accurately

· Travel up to 25% is required for this position
· Position based in the FLA DC Office.

About the Organization

About the Fair Labor Association
The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers’ rights and to improve working conditions worldwide by promoting adherence to international labor standards. The FLA is headquartered in Washington, D.C., and has offices in Geneva, Switzerland and Shanghai, China. For more information, visit

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