Area Manager

  • Posted on 14 July 2020

Job Description

JOB TITLE: Area Manager

REPORTS TO: Country Director

LOCATION: Based in Maban, Upper Nile, South Sudan

ABOUT RI: Relief International (RI) is a home to teams of humanitarian activist-professionals committed to transforming adversity into renewal for the world’s most vulnerable populations. By partnering with beneficiaries and communities on the front-lines, RI innovatively bridges the gap between immediate relief and long-term community development.


The Area manager leads Relief International’s humanitarian assistance response efforts in Maban County, providing management guidance to ensure effective and efficient programming. As RI’s most senior representative in the field, the Area manager must come with a senior leadership profile with a proven track record in managing emergency and refugee programming. The successful candidate will be well organized and able to represent RI to partners including beneficiaries and donors. The Area manager must be able to handle sensitive, complex issues in a diplomatic way.



• Develop a sound understanding of Relief International and its programs in Maban for both refugee and host community settings.

• Establish, develop, and maintain effective, professional relationships with local leaders, local authorities, UN agencies, international and local NGOs, and other relevant actors / stakeholders.


• Assume overall responsibility for the security and safety of program staff and assets within the area of operation.

• Consistently and proactively monitor/assess the safety and security of the area, promptly reporting concerns or incidents to the CD and DCDs and liaising with other external parties as required to maintain/enhance the security environment.

• Ensure that all staff is adequately trained in the use of all communications equipment.

• Establish and maintain a well-documented emergency response procedure that all staff can follow.

• Ensure compliance with Relief International’s safety and security SOPs.

• Ensure field concerns and challenges are brought to relevant stakeholders.

Program Coordination

• In collaboration with technical coordinators, provide leadership and direction to the field program teams for the development and implementation of programs activities to ensure that program targets are met and communicate any challenges or difficulties encountered in implementation to the head office in a timely manner.

• Work with the support teams (HR, Finance, and Operations) to ensure that program teams receive optimal operational support for program implementation.

• Support development and maintenance of effective and efficient oversight, support, quality control and reporting systems and processes.

• Identify gaps in existing programs and work with the program managers and technical coordinators to develop innovative approaches and mechanisms to address them

Staff Management

• Supervise and provide direction to HR/Admin

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. Resolve staff conflicts and concerns in a timely manner.

• Promote the team diversity, integration to the local context, continuous staff capacity building and training.

• Assist in development review /Implement/maintain the national staff personnel policy manual.

• Implement/maintain system for regular staff evaluation, and standard procedures for new position posting, interviewing, and applicant selection in line with Relief International and donor requirements.

• Promote and monitor staff care and well-being.

Budget Management

• Oversee all field level budget expenditures and ensure they are compliant with RI and donor regulations.

• Implement and maintain verifiable internal financial controls in line with the policies and procedures.

• In collaboration with technical coordinators, monitor budget spending in line with the spending plans and develop remedial plans where necessary to ensure budgets are optimally utilized.

• Support financial reporting, including monthly Budget vs Actual reviews

• Inform senior management of changing budget needs, and participate in budget development and revision processes

Operations Support

• Ensure smooth operation support to program activities in Maban County, including procurement, stock and asset management, vehicle operations, equipment maintenance and repair (including communications and computer equipment).

• Support and ensure operation team works effectively with other units to improve planning such as procurement and movements planning and a rational resource utilization.

• Undertake periodic system reviews of procurement, fleet, asset, warehouse/inventory, suppliers and vendor contracts and communication systems to identify areas for improvement and compliance with RI global systems.

• Review key operation performance indicators and take appropriate action support in achieving the set objectives.

Qualifications and Requirements:

• Proven experience in area management with bias towards field operations and security management).

• Experience with UNHCR, BPRM, UNICEF and WFP donor rules and regulations will be an added advantage.

• This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment. Creativity, flexibility, and strong work ethic are highly valued.

• Minimum of 5 years professional experience in area program management in conflict settings.

• Excellent interpersonal, communication, public speaking, and strategic planning skills required.

• Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently.

• Excellent time management skills and resourcefulness with strong attention to detail

Success Factors:

The ideal candidate will be passionate, enthusiastic and driven, and have experience of working with national and expatriate team members to lead medium-size programs in complex and protracted emergency responses. A demonstrable commitment to national capacity strengthening is mandatory. S/he will have demonstrable experience of managing health programmes in fragile settings, have excellent experience in representation and program coordination including working closely with partners. Experience working in project management within an INGO in conflict-induced fragile settings is mandatory, with previous experience in South Sudan desirable.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities.

We value:

· Inclusiveness

· Transparency and Accountability

· Agility and Innovation

· Collaboration

· Sustainability

Living Conditions/Environmental Conditions

This position is based in Maban, South Sudan with occasional travel to Juba and offers an opportunity to join a diverse and open workplace, with a team committed to inclusion, innovation, and personal development. We also offer:

· Accommodation in a shared compound in Maban, own room.

· 6-week R&R cycle with a financial contribution towards the R&R costs.

· Very competitive compensation, Danger Pay and daily post differential among other benefits.

· Access to RI’s award-winning learning management system with a wide menu of training resources, and internal/external training courses.

How to Apply

Interested candidates are required to submit a detailed CV and cover letter by August 13th, 2020. Due to the critical nature of this assignment, applications will be reviewed on a rolling basis and candidates will be interviewed prior to the closing date that may appear on any of the job boards where this vacancy is posted. Female candidates are strongly encouraged to apply.

About the Organization

About RI:

Relief International is a leading nonprofit organization working in 17 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International includes the four corporate members of the RI Alliance: RI-US, RI-UK, MRCA/RI-France and RI-Europe. Under our alliance agreement, we operate as a single, shared management structure.

Similar Jobs