Job DescriptionJob Summary:
Supports the programmatic, operational and administrative management of the Act to End NTDs | West Program at the HQ and Country Office levels. Collaborate with the team and leaders across Act | West, GHPN and FHI 360 Enterprise Service Departments to ensure compliance to USAID cooperative agreement conditions and FHI 360 policies and procedures. Supports strategic planning and business development with a focus on US government and non-government funding sources. Ensures actions that involve country program operations staff recruiting, travel, purchasing of goods and services and contract management are compliant with FHI 360 policies & procedures. Work with the project team to ensure timely responsiveness of USAID’s programmatic needs. Ensures continuous process improvement and takes appropriate actions to maximize efficiency and to minimize expenses. Work closely with the Associate Director, Operations to ensure an equitable use of personnel, resources and level of effort to complete daily operational tasks, special initiatives, contract deliverables and the fulfillment of all operational responsibilities. Preferred candidate should be organized, resourceful, pay great attention to detail, meticulous, take initiative, able to multi-task, and juggle competing priorities.
Applied Knowledge & Skills:
- Leads and provides a range of advanced-level operational support and assistance in all aspects of Act | West program management and implementationto HQ and country program teams in Senegal and Benin. Includes working with FHI 360 Enterprise Services to facilitate timely processing of field requests.
- Coordinates Act | West team efforts to develop, review, revise and finalize work plans. This includes ensuring assembled and submitted workplan packages are complete and of good quality. Track execution of approved program activities.
- Oversees and coordinates the review process for second tier subawards prior to submission to Contracts Management Services. This includes monitoring execution progress of the issued subawards.
- Negotiates and manages subaward processes with Act | West Consortium implementing partners – HKI and HDI – as well as coordinates subawards with other US and country partners as applicable.
- Drafts and compiles Act | West Program Semi-Annual and Annual reports assessing program and management implementation progress. This includes coordinating all required editing and finalizing of reports prior to submission to client.
- Provides supervision to Act | West country and HQ Project/Program Managers (PMs) to ensure smooth functioning and performance of the program.
- In consultation with the Associate Director, Finance and Associate Director, Operations, and WAMERO develop ‘teaming agreements’ with in-country platform staff for Act I West operations in Ghana, Cote d’Ivoire and Senegal.
- Initiates and oversees special assignments aimed at improving Act | West Program operations performance to maximize program efficiency and ensure Act | West award compliance. E.g. provides technical guidelines and monitor the roll-out of the Act | West Travel Approval Share Point Site with ISS.
- Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.
- Collaborates across FHI 360 Enterprise Service Departments and WAMERO to ensure smooth functioning of the Act | West program office in Benin. Includes following up on registration, manage the in-country temporary employee management service contract, assess progress of the Benin program office startup, work with WAMERO and Operations Management to develop a Country Office Operations Manual for Benin.
- Performs other duties as assigned.
Problem Solving & Impact:
- Effective knowledge of design, implementation, and management of multi-sector/international development programs funded by US government or other donors.
- Knowledge of various funding mechanisms, general contracting and reporting requirements.
- Knowledge of donor planning and report systems.
- Knowledge of business development process and proposal development for NGO’s.
- Highly proficient with MS Project, and the Microsoft suite of programs (Word, Excel, PowerPoint, Outlook, Visio).
- Excellent oral and written communication skills.
- Demonstrated analytical and problem solving skills.
- Ability to motivate, influence and work well with others.
- Solid operational and tactical decision maker with the ability to handle unforeseen issues.
- Decisions and actions have minimal to moderate implications with costs and short term goals of management and the operations of an area within the department.
- Problems encountered are often minimal to moderate; narrowly defined, and require basic approaches to resolve them.
- Routine coordination with all employees, on-site and in the field.
- Work well with others; develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.
- Provides guidance to department staff on professional development, including identification of opportunities for in-house training on various aspects of evaluation and research design and health services research for staff as needed.
- Provides guidance and/or leading the development of customized conceptual models and qualitative research and evaluation research.
- May supervisor small number of staff.
- Bachelor’s Degree or its International Equivalent • Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
- Project Management (PM) Certification preferred.
Typical Physical Demands:
- Typically requires a minimum of 5-8 years with project management experience.
- Demonstrated experience in multi-sector project management and implementation.
- Must be able to read, write, and speak fluent English; fluent in host country language.
- Experience working in a non-governmental organization (NGO).
Technology to be Used:
- Typical office environment.
- Ability to sit and stand for extended periods of time.
- Ability to lift 5-50 lbs.
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.
About the Organization
About FHI 360: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: Associate Director