Associate - Judicial Process & Systems Design - Jordan

  • Senior-level, Full-time staff position
  • Posted on 4 February 2020

Job Description

Associate - Judicial Process & Systems Design - Jordan

Company Overview:

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people’s lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Project Overview and Role:

Primary Duties and Responsibilities:

Based in Amman, the Jordan Strengthening Rule of Law programme is a UK Government-funded project that provides technical support to the Economic Chambers and the Jordanian Judicial Institute. The aim of the project is to support these organisations and other key stakeholders to have greater transparency and efficiency in administration of justice that is responsive to citizens’ needs, improves protection of commercial assets and regulatory compliance, and helps foster investment.


Increase public confidence in the Jordanian judicial system through enabling greater transparency and consistency.

Support strengthening of the Judicial Institute’s curriculum by supporting Economic Chambers Judges with tailored training and mentorship.

Consult with business, government agencies and civil society to design more efficient processes, systems and effective administration within the Economic Chamber.

Contribute towards meeting the aims of Jordan’s Integrity and Anti-Corruption Commission.

Ensure sustainability of approaches embedded within the Jordanian Judiciary to continue beyond the end of the project


Judges make more consistent decisions

Businesses can more easily access justice

Progress is made towards Jordan’s anti-corruption commitments

The Workstream 1 Associate will support the Workstream 1 Lead in the delivery of all workstream (Process & System Redesign) outcomes to the FCO and supports all workstream 1 activities.

The primary responsibilities of the Workstream 1 Associate, are as follows.

Support the development of a current state assessment of the current processes and systems within the Economic Chambers to identify barriers and issues that can be improved through a system redesign

Support the conduction of a benchmark study of processes and procedures within Economic Chamber of other comparable jurisdictions

Support in designing an improved Operating Model of the Economic Chambers based on the findings of the current state assessment and benchmark study

Support of the implementation of a pilot of the developed Operating Model

To achieve the above the Workstream 1 Associate will in particular:

Support in initial scoping, needs assessment studies

Facilitate workshops and interviews with stakeholders within the economic chambers to assess the status quo of the internal procedures and systems

Analyse internal documentation to assess the status quo of the internal procedures and systems

Produce reports and presentations for the client and the beneficiary

Required Qualifications: Requirements:

Bachelor Degree in Business, Industrial /Management Engineering or IT related field, or extensive experience in Process Improvement; to include process documentation or change, collection and analysis of related metrics and problem solving.

About the Organization

Palladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations.

Palladium is built on the idea that progress will be supported by four key pillars: • International Development • Strategy Execution Consulting • Impact Investment • Training and Events We create positive impact through more than 100 current projects with more than 2000 employees operating in over 90 countries.

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