Associate Technical Director, Crisis Response

  • Mid-level, Full-time staff position
  • Posted on 18 September 2020
  • Washington, D.C., District of Columbia, United States
  • Closing on 18 October 2020
  • Current

Job Description

Job Summary:

The Associate Director for Crisis Response is a senior member of the Crisis Response Team (CRT) and supervises all technical leads to ensure programs are being implemented effectively and efficiently in accordance with donor guidelines. This position serves as the principal point of contact with host government stakeholders during start up activities to ensure proper coordination and communication. They lead the first phase of operations in emergency response contexts, and will be responsible for leading assessment of humanitarian needs and risks, designing interventions and overall response strategy that leads to proposal development. They lead all programmatic/operational and startup/ project launch activities. While based in Washington DC, the incumbent will be expected to deploy to the field for approximately 50% of work time, often to austere and/or insecure locations with minimal infrastructure or amenities.

Key Responsibilities Include:

Program Quality Oversight (40%)

  • Responsible for ensuring high quality of programming that is aligned with global humanitarian cluster technical standards and best practices.
  • Lead FHI 360 humanitarian responses, from the assessment of emergency needs through the design and implementation of projects.
  • Lead in development and refinement of FHI 360 set of standardized tools (rapid assessments in key sectors, concept design and presentation, and other documents to facilitate a standardized approach to humanitarian response). One of the key products to maintain and keep up to date will be – Crisis Response Toolkit.
  • Manage Technical Advisors, set workplans, performance goals and programming standards and ensure proper support is sourced for the field operations. Coordinate technical deliverables, undertaking technical assignments, reviewing scopes of work, and helping staff apply sound technical practices.

Lead Start-ups in both presence and non-presence countries (25%):

  • Lead rapid, effective start up for new projects; address delays and obstacles with appropriate parties, and ensure corrective actions are taken.
  • Oversee project financial management during initial phases of business development and project launch.
  • Supervise all humanitarian personnel in country during start up and transition phases.
  • Ensure security requirements for the team are met to provide for duty of care.
  • Source partnerships, key relationships and contacts on the ground and ensure smooth handover of the start-up to long-term staff or dedicated personnel after a defined period of time.

Other duties relevant to ensuring quality start-up processes.

Lead Crisis-Development Nexus initiatives and co-manage specific projects (25%):

  • Oversee CDN implementation plan (as relates to the CR Department deliverables) and lead on key areas such as: a) capacity building and internal awareness of humanitarian-development operations and b) Thought Leadership (content development, external opportunities for facilitation)

External Representation and Coordination (10%):

  • Represent / coordinate representation of FHI 360 in relevant fora and play an active role in technical or thematic groups (e.g. Global Clusters, Interaction, etc)

Problem Solving & Impact:

  • Works on problems of complex scope that require analysis of situations and data of various factors.
  • Exercises judgment within broadly defined practices and policies in selecting methods and techniques for obtaining solutions.
  • Decisions made generally have major implications on the management and operations of an area within a department.


  • Bachelor’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
  • Significant leadership experience in first-phase humanitarian response operations.
  • Typically requires 8+ years of experience in project management with a minimum 6 years of field-based experience managing emergency responses in multiple countries.
  • Experience establishing new country programs and/or project startups.
  • Demonstrated ability to professionally represent FHI 360’s interests for a diverse range of stakeholders, including humanitarian & UN agencies, local government and community leaders.
  • Operational knowledge of international humanitarian architecture and core coordination processes for large-scale emergencies.
  • Knowledge of best practices and key theoretical frameworks for priority technical specialties, such as Water & Sanitation, Health, nutrition, protection, livelihoods and food security.
  • Proven track record of developing, resourcing, and managing responsive, evidence based emergency projects. Expertise in USAID/OFDA funding mechanisms and regulations essentials.
  • Working knowledge in State Department and UN humanitarian programs and funding mechanisms.
  • Experience with operational security protocols and procedures in humanitarian settings.
  • Excellent verbal and written English skills required. French or Arabic language skills advantageous.

Typical Physical Demands:

  • Typical office environment.

  • Ability to sit and stand for extended periods of time.

  • Ability to lift 5-50 lbs.

Technology to be Used:

  • Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:

  • Greater than 25%

About the Organization

Formed in 1971, Family Health International (FHI) is among the largest and most established nonprofit organizations active in international public health with a mission to improve lives worldwide through research, education, and services in family health. We manage research and field activities in more than 70 countries to meet the public health needs of some of the world's most vulnerable people. We work with a wide variety of partners including governmental and nongovernmental organizations, research institutions, community groups, and the private sector.

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