The Business Development Specialist works in collaboration with the staff of the Business Development & Partnerships (BD&P) unit, Cost Proposal Unit, Human Resource, Technical Units, and countries to ensure the successful completion and responsiveness of MSH’s solicited and unsolicited opportunities, coordinates the development of proposals, is responsible for a number of proposal deliverables, and ensures submission of the proposal. The Business Development Specialist also plays a support role in coordinating MSH positioning activities for specific new business opportunities. These activities may require travel to the field. The Business Development Specialist may have lead responsibility for special BD&P-related projects or initiatives as required. The Specialist may also assist with general department administrative duties as needed.
Proposal Coordination and Development (75%)
- Coordinate the proposal development process and all internal and external inputs to the proposal, including:
- Developing and managing a calendar and outline for the technical and cost proposals.
- Coordinating team communications through meetings and email and ensuring clarity of roles and responsibilities of team members.
- Collecting and tracking proposal-related information and disseminating information to team members.
- Compiling questions to donors.
- Communicate with partner organizations about MSH proposal policies, procedures, standard forms and requirements, and facilitate communications within the proposal team. Solicit partner and collaborator input and assist in planning joint business opportunities. Contribute to building local partners’ capacity by working with them to complete proposal deliverables.
- Coordinate logistics for strategy meetings. Draft management plans, institutional capability and past performance statements, staffing sections, CVs, and implementation plans as needed.
- Facilitate communication between the cost and technical team members to ensure the technical strategy/proposal is integrated with the corresponding cost proposal.
- Work with technical team to develop annexes/attachments, diagrams, and figures to meet the requirements of a solicitation and showcase the work of MSH. Collect personnel and technical documents which appear in the annex/attachments. As requested, prepare and coordinate past performance references and skills matrices. As assigned, responsible for developing organizational charts, results framework, and other graphics and charts.
- Coordinate reviews of proposal drafts by internal and external reviewers. Ensure reviewers’ availability and provide background documentation, set up review meetings as needed, and compile comments to deliver to the proposal team. May also be assigned to review drafts for issues of presentation, compliance of response, and responsiveness to bid document.
- As needed, may be responsible for production of the final technical proposal, including proposal formatting using Word and saving proposals in PDF, as well as printing and binding the final document and ensuring the proposal package is complete.
- Responsible for ensuring the proposal is complete, compliant, and delivered on time. This includes coordinating with the editor and production staff to ensure copy-edit and formatting of the technical proposal, ensuring and scheduling final sign off, ensuring that all materials are included in the final proposal, managing delivery arrangements through shipping or travel, and ensuring the client acknowledges receipt of the proposal.
- Edit selected proposals efficiently in accordance with the standards of the Business Development and Partnerships unit.
- Proposal Close Out: Organize electronic proposal documents according to BRD procedure. Coordinate after action review. Update proposal-related materials in BRD file systems.
- Following Notification of Award: Ensure partners, proposed candidates, and the proposal team members are all notified of the proposal result. Coordinate final proposal debrief and compile summary notes, including recommendations for process improvements.
- In support of the Technical Strategy Lead, may assist in the development of concept papers.
Positioning Activities (20%)
- In collaboration with MSH leadership, contribute to annual and multi-year business development strategies that leverage MSH capabilities to identify and win new business opportunities, contributing to financial sustainability across the organization.
- Within MSH’s target technical, donor, and geographic priorities, serve as a “positioning lead” to identify new business opportunities, ensure up-to-date donor knowledge, and coordinate geographic relationships with MSH staff, potential partners, and consultants. This includes working collaboratively with designated technical and programs staff to develop and implement intelligence gathering and positioning strategies to strengthen MSH stature, credibility, and likelihood of winning new business.
- Responsible for coordinating and disseminating business intelligence and positioning information, when assigned to a specific country or specific opportunity.
- Consider potential opportunities, intelligence, and information from positioning efforts and prepare BD’s analysis for specific bid recommendations including internal and external resource needs.
- Support field-based business development activities and preparations for new and follow-on projects, including review of internal and external evaluations of projects. As required, provide direct support to development of field-based proposals.
- Assist MSH to identify partnering opportunities and to establish new institutional partnerships and manage existing ones.
- Cultivate relationships with specific partners and coordinate regular communications with strategic partners as necessary.
Capacity Building (5%)
Qualifications and Experience
- Build the capacity of other staff in production of proposals and other areas.
- Bachelor’s degree required.
- Minimum of 3 years of work experience, with specific experience in international public health desirable.
Knowledge and Skills:
- Ability to initiate and organize work, establish priorities in a time-sensitive environment, and meet deadlines with attention to detail and quality.
- Strong interpersonal and English language communication skills; demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants.
- Excellent research, data analysis/synthesis, and presentation skills.
- Skills in persuasive writing and the ability to present technical ideas in a concise way that is relatively free of jargon.
- Strong editing skills.
- Experience in proposal development desirable.
- Knowledge of or interest in proposal management standards.
- Strong knowledge of the Microsoft Office products including Word, Excel, and PowerPoint.
- Foreign language capabilities in French, Spanish, Portuguese, or Arabic desirable.
- Excellent interpersonal skills with a demonstrated ability to handle the high stress environment of business development with diplomacy and a sense of humor.
- Demonstrated good judgment and ability to prioritize multiple tasks simultaneously and work proactively.
- Keyboard use, pulling drawers, lifting papers <10 lbs.
- Availability to travel up to 10%.
About the Organization
Management Sciences for Health, an international nonprofit organization, is dedicated to closing the gap between what is known and what is done about public health problems. MSH saves lives and improves health by helping public and private organizations throughout the world to effectively manage people, medicines, money, and information. Working from more than 30 country offices and our US headquarters, our staff from 65 nations is highly regarded for its technical expertise, integrity, and commitment to making a lasting difference in health.
Management Sciences for Health (MSH) is a nonprofit international health organization composed of more than 2,000 people from 73 nations. Their mission is to save lives and improve the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health. Together with their partners, they are helping managers and leaders in developing countries to create stronger management systems that improve health services for the greatest health impact.
MSH takes an integrated approach to building high-impact sustainable programs that address critical challenges in leadership, health systems management, human resources, and medicines. Simply put, they support stronger health systems for greater health impact.
Their expertise in these areas falls into the broad categories of management functions—for example, leadership and governance or pharmaceutical management—and health areas like tuberculosis or maternal, newborn, and child health. They apply their expertise by
- Partnering with governments, local organizations, and communities in developing nations to build their own capacity for long-term health impact;
- Providing global leadership in critical areas of health management and health care delivery;
- Bringing the best of MSH from around the globe to the people we serve, working as One MSH with a focus on lasting health system improvements.
Leadership, Governance, & Management
They work with in-country partners to build stronger health systems to improve:
- the management and leadership of priority health programs, health organizations, and multisectoral partnerships such as The Global Fund to Fight AIDS, Tuberculosis and Malaria, developing a critical mass of managers at all levels of the health system who can lead and inspire teams to achieve results;
- the management systems of health organizations in the public and private sector, transferring practical approaches and skills to ensure that management structures contribute to sustainable organizational success;
- the governance and management of health organizations and multisectoral partnerships, facilitating change and transferring knowledge to enable organizations to administer their resources efficiently and scale up their services.
Health Service Delivery
MSH combines extensive public health expertise, proven service delivery approaches, and evidence-based interventions in five critical areas:
- HIV & AIDS
- Maternal, newborn, and child health
- Family planning and reproductive health
- Other communicable diseases, including malaria and pandemic and avian influenza
Human Resources for Health
MSH helps governments develop multisectoral strategies and policies to plan and manage their health workforces. We use a comprehensive approach that addresses all the facets of human resources for health needed to achieve an adequate supply of well-trained and motivated health workers. MSH offers capabilities in leadership, human resource management, education, partnerships, policy, and finance to achieve these goals.
Vital to our success is a participatory approach to project design and implementation, which cultivates broad-based support from all stakeholders. We also build and improve infrastructure and local capacity to effectively purchase, store, deliver, and use quality essential medicines.
Health Care Financing
MSH helps governments and NGOs assess their current financial situation and systems, understand service costs, and develop initiatives to use existing funds more effectively and generate additional revenue—all with the goal of supporting a nation’s health priorities.
MSH has developed proven methods for rapidly strengthening the analysis and use of existing health data—normally at the province, district, and facility levels—without revising existing recording and reporting requirements. With an emphasis on learning through action, district teams undertake assessments of health services, identify gaps in performance, and design solutions to support better decision-making and, therefore, better management of improved services.
MSH has worked closely with the Health Metrics Network of the WHO to develop a comprehensive approach for enhancing the performance of health information systems and data by employing a practical, strategic planning process that can be carried out by national working groups.