Capacity Building & Training Specialist 3

  • Mid-level
  • Posted on 16 July 2020
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Job Description

Community Capacity Building Officer


RTI International Malaysia is seeking applicants for a Community Capacity Building Officer for the Better Health Programme Malaysia. This 3-year programme is funded by the UK Prosperity Fund from the Foreign and Commonwealth Office and is being implemented across 5 countries in South East Asia as part of a regional effort to address non-communicable diseases. The Better Health Programme (Malaysia) aims to improve prosperity and reduce poverty by improving population health, reducing morbidity and mortality arising from non-communicable diseases. In addition, the programme seeks to address inequities in healthcare amongst women, the poor and marginalized communities to contribute to inclusive economic growth. These objectives will be done through three strategic pillars of the programme: community health; digital health; and health literacy and education.

This role will be responsible for providing technical leadership and support on the training and education components of the Programme. He/ She will work closely with community health volunteers, community participants and the in-country team to support implementation of training initiatives, including development of eLearning modules and content for mobile communication solutions. The Community Capacity Building Officer will provide project management support and to ensure successful implementation of activities. The ideal candidate will be a Malaysian national with experience in community or social development initiatives as well as adult education and training. Healthcare experience is preferred but not mandatory. She/he must have excellent communication skills in fluent Bahasa Malaysia and English. The position is based in Kula Lumpur, Malaysia and the candidate must have the ability to travel within Malaysia for up to 25 % time. He/ She is expected to work independently with limited supervision.


  • Provides technical support and day-to-day implementation guidance to implement training and education initiatives/activities under the Better Health Programme. Technical support includes the implementation of needs assessments, content development, stakeholder engagement, and pre and post training evaluations.

  • Leads deployment of education activities in collaboration with programme staff:

    • Adapts and creates training content based on needs assessments

    • Develops and ensures appropriateness and clarity of training content for targeted community health volunteers and other intended audiences

    • Implements, facilitates, and supervises training programmes

    • Collaborates with the Digital Health Lead to test and refine electronic learning platform, using established adult learning principles and practices

  • Develops and builds strong relationships with CHVs and leverages those relationships to to ensure institutionalization of knowledge, skills and tools for effective implementation

  • Leads in all implementation activities related to the delivery of training such as developing training and other event schedules events, logistics management including coordinating with instructors, obtaining and distributing required instructional materials, communicating schedules and details and preparing training expense reports.

  • Works with Community Liaison, Business Relationships Manager and other members of the team to complete implementation tasks and deliverables.

  • Conducts evaluation of BHP training activities and develop detailed reports of findings and prepare presentations to stakeholders, as required.

  • Support and prepare the Country Technical Lead for regular internal and external meetings and completion of deliverables, draft talking points and presentations for external audiences

  • Ensures deliverables are on track and high technical quality.

Education and Experience

  • Bachelor’s Degree and 6-8 years of experience or equivalent combination of education, public health, communications and/or community development and experience. Experience in healthcare or healthcare related field preferred but not mandatory

  • Knowledge of and experience in adult learning approaches and methods.

  • Experience in training in Bahasa Malaysia for community groups is preferred.

  • Demonstrated ability to work and communicate effectively in a cross-cultural environment and collaborate in a multi-agency setting.

  • Outstanding problem-solving skills, decision-making skills, resourcefulness, and flexibility

  • Demonstrated leadership in learning to practice and in promoting an open culture of learning.

  • Strong interpersonal and relationship /team building skills and high-level communication skills and able to fluently speak, read, and write excellent English and Bahasa Malaysia preferred.

  • Strong proficiency with Microsoft Office Suite applications


    The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About the Organization

IDG Malaysia

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