Capacity Development Officer

  • Mid-level, Full-time staff position
  • Posted on 29 October 2020
  • Washington, D.C., District of Columbia, United States
  • Closing on 28 November 2020
  • Current

Job Description

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Program Advancement (PADV) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The (Integrated) Program Advancement team contributes to this by: Delivering on our promise to global quality and impact via integrated programs; Growing & diversifying our global portfolio integrating the private, public and social sectors; Promoting our work globally to influence the private, public and social sectors.

Position Overview

Reporting to the Capacity Development Manager, the CDO is responsible for supporting country office programs, designing, implementing, and monitoring capacity development (CD) efforts including those with informal and formal community groups, civil society, government, and networks. The CDO will also contribute to Pact’s efforts in driving internal and external design, use of innovative CD technology, the Capacity Solutions Platform (CSP) and facilitate gender mainstreaming.

Key Responsibilities

The CDO will work with the CD team to provide:

  • Support to country offices through in-person and remote mentoring, training and knowledge transfer around key CD tools (i.e. Integrated Technical & Organizational Capacity Assessment, Organizational Performance Index, Organizational Network Analysis) and skills (i.e facilitation, mentoring & coaching, training, presenting)
  • Support Business development by contributing and/or leading technical design
  • Develop, adapt and maintain modules, handbooks and guides
  • Contribute to routine reporting and prepare presentations
  • Collaborate with users and developers to support CSP work by identifying problems and prioritize fixes.
  • Support the CD team to ensure gender and youth issues are mainstreamed into all initiatives and activities
  • Work closely with selected local partners to develop their internal and external systems, including gender and social Inclusion (GESI) programming capacities
  • Support CSP tasks as assigned by Manager
  • Repurpose existing capacity development and measurement materials to develop quality e-books
  • Support the development of marketing materials for the CSP, which may include materials for Pact’s capacity development toolkit at large, in the form of brochures, webinars, external presentations, web content, blogs, etc.
  • Establish and maintain external networking opportunities / channels for CSP marketing
  • Engage with external stakeholders to promote CSP, identify opportunities for their engagement with the CSP and contributions to promoting CD proven practices (i.e. blogs on the CSP platform)
  • Support development of high-quality e-Learning materials and video content to be posted on the site (i.e. Organizational Performance Index - How To, Organizational Capacity Assessment - How To)

Basic Requirements

  • Bachelor’s degree in International Development or related field with seven (7) years of experience or a Master’s degree in International Development or related field with five (5) years of experience
  • An understanding of the project management cycle
  • A minimum of 5 years related experience in implementing technical and organizational capacity development programs; gender mainstreaming and/or youth initiatives/programs within national, sub-national, and community-based organizations and networks.
  • Degree in international development / relations, public policy, communications, or marketing
  • Strong facilitation, mentoring, coaching, and content development skills
  • Demonstrated competency in GESI for development programming
  • Experience working in/with African and Asian (South East and South focus) organizations
  • 40% - 45% international travel and occasional domestic travel
  • Ability to translate technical information into practical guidance and tools and effectively communicate these using print, electronic and presentation media.
  • Sound networking and interpersonal skills; ability to work collaboratively and collegially in teams.
  • Strong planning and inter-cultural communication skills
  • French language proficiency

Preferred Qualifications

  • Fluency in a third language, especially Spanish, Zulu, Portuguese or Swahili
  • Experience working in an international environment for at least 4 years
  • Technical writing experience
  • Familiarity with network mapping software

About the Organization

At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.
Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.

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