Communications and External Relations Director

Jeddah, Saudi Arabia
Apply by 20 March 2018
Senior-level , Full-time staff position
Posted on 9 March 2018

Job Description

To manage all external and internal strategic communications, marketing and promotion of the Bank’s activities and to be responsible to enhance and sustain the global image, identity, brand and reputation of IDB. Further, to prepare and disseminate the precise information to the appropriate channels and outlets, internally as well as externally to IDB. To coordinate and supervise the communication of the Regional Hubs. To maintain various IDB platforms including the External Website and Social Media.

Job responsibilities :

  • Sets and delivers the objectives for the division in order to enable IDB to achieve its branding, marketing and communications goals
  • Participates in the formulation/ development of the IDB strategy for communications and external relations
  • Encourages employee engagement and supports change management and develops culture of openness and transparency within IDB
  • Increases visibility and improves relationship with stakeholders including the media, investors, civil society organizations, and researchers

Internal Communications

  • Communicates the vision, mission and strategy of the bank to all staff and ensures that all employees within the organization are informed
  • Works with DG Country Relations and Services as well as DG Global Practices and Chief Economist to integrate a communication plan during the projects preparation and implementation
  • Supports management and other organizational units in creating awareness about programs, projects and other issues relevant to staff
  • Supervises the design, layout and publication of the various reports of IDB and ensures the accuracy of the information provided
  • Ensures the division revises, edits and improves the quality of communication outputs of complexes
  • Contributes to the development and dissemination of the knowledge base of communication best practices
  • Ensures the dissemination of relevant information, promotions and campaigns in the regional hubs

External Communications

  • Develops and strategically communicates, promotes and markets IDB’s main activities
  • Promotes the positive image of IDB in member as well as non-member countries
  • Establishes partnerships with leading media organizations at an international level including member countries
  • Identifies and partners with global influencers to serve as ambassadors for the bank in reaching out to external stakeholders
  • Liaises with the media to disseminate information concerning IDB
  • Develops and executes an effective social and multimedia strategy across channels
  • Analyses and prepares appropriate response on stories and other activities that could pose a reputational risk to the image of IDB
  • Drafts and disseminates speeches for IDB Management
  • Advices the management team and client-centric staff on media management, public speeches and other external stakeholder engagements
  • Prepares and executes the crisis communication strategy for IDB
  • Develops and maintains an online presence for IDB, including the management of IDB’s website and social media presence
  • Publishes promotional materials such as newsletters, leaflets, or information booklets
Leadership Responsibilities:
  • Coordinates the provision of advisory services and technical guidance in matters related to communications and external relations to IDB’s organizational units
  • Provides motivational and inspirational leadership for the division, and communicates to direct reports clear performance expectations
  • Manages the performance and resources of the division through delegation of responsibility, setting stretch objectives and providing regular feedback on results at a division level, promptly addressing areas of under performance
  • Monitors and assesses the skills and capabilities of the division, and determines the actions needed to increase the division’s impact and resolve capability gaps
  • Coaches, mentors and develops the direct reports and the top talent/high potentials in the division
  • Acts as a role-model to communicate to the division’s staff IDB’s values and leadership competencies; provide direction and support in times of change
Qualifications/ Requirements:

Academic Qualifications and Background

  • Master’s degree in Business Administration / Mass Communications/ Journalism or related discipline
  • PhD in Business Administration / Mass Communications/ Journalism or related discipline


  • Fluent in oral and written English language
  • Fluent in oral and written Arabic and/ or French languages will be an added advantage

Work Experience

  • 10+ years of prior relevant experience
  • 3+ years of managerial supervisory experience in Communication field
  • 5+ years of similar experience in similar roles in Multilateral Development Bank or International Development Financing Institution in Communication field
Job Technical Skills:
  • Working knowledge of social media platforms in use by IDB
  • Working knowledge of IDB and its entities, their purpose and how they tie into IDBG strategy
  • Knowledge about IDB MCs
  • Working knowledge of existing partnerships and desired partnership targets
Working Conditions:
  • Job will be based in IDB’s headquarters in Jeddah, KSA
  • Travel as needed

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