Communications and Knowledge Management (CKM) Coordinator

  • Posted on 6 September 2019

Job Description

Position Summary:

The Sharing Environment and Energy Knowledge project supports USAID’s Bureau for Economic Growth, Education and Environment (E3) in building effective processes and strategies for training, communication, knowledge management and organizational development and facilitation. SEEK works directly with four E3 offices: Energy and Infrastructure (E&I), Forestry and Biodiversity (FAB), Global Climate Change (GCC) and Water. SEEK provides USAID staff and the broader development community with the requisite knowledge, skills, and abilities to design, implement, monitor and evaluate quality programming for improved development impact.

The CKM Coordinator designs, implements, and carries out assignments under the supervision of the SEEK Communications Task Area Lead and in collaboration with other SEEK staff, USAID clients, implementing partners, and others. The successful candidate will develop and implement innovative, creative, and effective ways to strategically capture, communicate, and share the work of the Energy and Infrastructure (E&I), Forestry and Biodiversity (FAB) and Global Climate Change (GCC) offices.

CKM activities will include supporting the production of fact sheets, case studies, success stories, infographics, and other communication and outreach materials, and support for conferences and events. Activities also may include writing stories and lessons from field-based program via video, photography, and/or interviews. Resources will be produced and distributed via a range of media (e.g., print, web, social media), and may require quick turn-around activities or products.

Primary Role and Responsibilities:

  • Support the design, development, and publication of communication and KM activities under SEEK, working closely with a team of internal staff and external consultants to provide strategic direction for publications and launch events.
  • Co-Design, develop, and produce communication products (i.e., fact sheets, case studies, success stories, reports, newsletters, and other publications).
  • Provide client support and coordinate closely with the Communications Task Area Lead.
  • Manage agreed-upon budgets for each communication activity.
  • Provide strategic communications input in other task areas and project-wide conceptual conversations, including note taking at meetings.

Qualifications, Abilities, and Education Requirements:

  • Bachelor’s degree in communications, journalism, public policy, or related field.
  • At least 2 years of demonstrated expertise in strategic communications, public advocacy, and behavior change, particularly in relation to international development.
  • Excellent writing, editing, research, and verbal communication skills.
  • Experience with web communications (web sites, blogs, social media, online mailing platforms like Constant Contact, etc.)
  • Experience coordinating communications activities, including the development of strong collaborative working relationships with partners and other stakeholders.
  • Excellent project management and organizational skills to manage multiple projects simultaneously. Must be able to meet competing deadlines.
  • Ability to work effectively both individually and as a member of a team.
  • Excellent interpersonal skills.

Preferred Skills and Experience:

  • Master’s degree in a related field.
  • 4 years of demonstrated expertise in strategic communications and knowledge management work particularly in relation to international development and environmental issues.
  • Experience in graphic design, data visualization, videography, photography and photo editing, and curation.
  • Familiarity with writing styles and approval processes in a large organization.
  • Experience working with USAID D.C.-based offices and other related international organizations.
  • International and/or development experience.

TRG is an equal employment opportunity employer M/F/D/V. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with TRG depends solely on your qualifications.

About the Organization

Training Resources Group, Inc. is an employee-owned consulting firm based in Arlington, Virginia. TRG provides organizational development and training services for U.S. government agencies, international organizations, non-governmental organizations and private sector/commercial clients.

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