Job DescriptionJob Summary:
The Community Program Associate I (CPA-I) is an integral part of planning and organizing community engagement programs for domestic and international research sites. The CPA-I monitors activities at clinical study sites to assure adherence to Good Participatory Practice (GPP) Guidelines, Standard Operating Procedures (SOPs), and study protocols. Reviews community engagement work plans as necessary and assists with the preparation of site visit reports. May be responsible for multiple projects and must work both independently and in a team environment. Participate in the study development and start-up processes including reviewing protocols, designing and/or reviewing community engagement and education materials, reviewing Informed Consent Forms (ICFs), organizing and presenting at internal and external stakeholder meetings, working with management on community engagement strategies, and/or developing project-specific community trainings. The CPA-I may participate in various training programs to maintain awareness of developments in the field of clinical research as needed. Prepares community documents, business correspondence, and procedural manuals. Maintains systems and processes necessary to report trial status and activities; and to help ensure that ethical research is conducted on time and within budget. Depending upon the level of experience, may become involved, when required, in other areas of study management and staff training and contributes to the review of sponsor/client’s and/or FHI 360’s systems and procedures as appropriate.
Applied Knowledge & Skills:
- Assists in the planning, coordination, and implementation of meetings, workshops, and capacity-building sessions.
- Develops, reviews, and maintains key study documents to ensure adequate resource and reference documentation with internal and external partners.
- Store, manage and track key study documents to share tools and information with internal and external partners.
- Provides technical and logistic support to community engagement staff at clinical research sites and community advisory groups.
- Serves as back up to Community Program Managers and performs other duties as assigned.
- Supports conference calls (which may be held outside of traditional business hours) with the completion of call summaries, action item list development, and other tasks as required.
- Coordinates necessary activities required to set-up and manage community advisory structures.
- Assists in the development of training materials and conducts training for study implementation.
- Assists in the preparation of routine community documents, SOPs, and other appropriate documentation.
- Contributes to the development and production of community education, engagement, and promotion materials for research studies.
- Liaises with internal and external partners to ensure effective collaboration efforts.
- Provides input with questionnaire development, analysis, and material management.
- Working knowledge of practices, concepts, and procedures with the development of community programs and the facilitation of stakeholder engagement.
- Strong knowledge in developing educational materials and training strategies with community programs.
- Ability to understand cultural differences, political and ethical issues surrounding public health issues.
- Solid knowledge of software programs used to collect and track data.
- Ability to analyze and interpret data, identify errors and prepare reports.
- Excellent oral and written communication skills.
- Excellent project management and problem-solving skills.
- Exceptional attention to detail.
- Effective organizational, time management, and interpersonal skills.
- Proven flexibility and adaptability with the ability to work in a team or independently as required.
- Bachelor’s Degree or its International Equivalent • Life Sciences, Communications, Journalism, Public Health or Related Field.
- Typically requires 2-5 years of experience with supporting community programs domestically and/or internationally.
- Experience with education/research projects, training materials, and public health community programs.
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write and speak fluent English; fluent in host country language as appropriate.
- Proficiency in Microsoft Office suite, spreadsheet software and other technology required.
- Prior work experience in a non-governmental organization (NGO).
- Some previous clinical research experience preferred.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.
About the Organization
About FHI 360: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: Community Program Associate