Country Director - Yemen

Sanaa, Yemen
Apply by 15 November 2017
Executive-level , Full-time staff position
Posted on 30 October 2017

Job Description

The Country Director is an innovative and visionary leader responsible for resourcefully managing all programming in Yemen Lastly, s/he is able to balance principle with pragmatism, focus on meeting the humanitarian imperative, and possesses strong diplomatic, representative, and communications skills.


Strategy & Vision

  • Formulate, plan and communicate a clear vision of present and future program goals and strategies to team members and stakeholders that translates into concrete programs and work plans.
  • Lead the annual country planning process and provide strategic updates.
  • Set direction by prioritizing and organizing actions and resources to achieve program and agency objectives.
  • Use technical support teams collaboratively.
  • Explore, evaluate and present new country and project funding opportunities that leverage impact and integrate initiatives and activities; support and direct related fund-raising activities with both institutional and private donors.

Team Management

  • Develop the capacity of the team, deepen understanding of their roles and assist with career development.
  • Assist team members with information, tools, and resources to improve performance & reach objectives.
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Hire, orient and lead team members as necessary.

Program Operations Management

  • Oversee program quality and impact by ensuring programs are based on sound design principles and utilize organizations and donor required M&E systems.
  • Ensure effective, transparent use of resources in compliance with the organization and donor policies/procedures.
  • Oversee budget management of sub-grantees/sub-contractors, if applicable.
  • Build and maintain operational systems that ensure proper administrative support for programs, as well as segregation of duties between finance and operations.
  • Fulfill the organization’s Program Management Minimum Standards based on the organization’s wide guide.
  • Ensure all interventions adhere to the organization’s Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Finance & Compliance Management

  • Ensure compliance with donor and the organization’s regulations related to emergency programming.
  • Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
  • Build and maintain operational structures that ensure proper segregation of duties between finance, administration, and logistics and fully support field programs.

Influence & Representation

  • Represent the organization’s programs with national and international media and participate in community activities as appropriate.
  • Practice pro-active communication with both internal and external stakeholders.
  • Maintain productive relationships with internal and external constituents such as private partners, local governments, foundations, the private sector, etc.
  • Anticipate needs, understand donor pool and contribute to shaping donor’s views on development.
  • Explore, evaluate and present innovative funding opportunities that support the objectives for the country as a whole.
  • Demonstrate flexibility, resilience, and ability to maintain positive relationships and composure.
  • Maintain high ethical standards and treat people with respect and dignity.
  • Exhibit awareness of his/her own strengths and development needs.


  • Liaise with the VP of Operations and Regional Program Director on crucial events, high-risk periods, incident reporting and security policy changes.

Organizational Learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit the organization as well as themselves.

Accountability to Beneficiaries

  • The organization’s team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
  • Supervisory Responsibility: National and international staff in the Yemen portfolio.


  • Reports Directly To: Regional Program Director
  • Works Directly With: Finance Director, Director of Programs, Security Manager/Advisors, Heads of Office, Program Managers, program staff, local/international NGO partners, HQ program, technical, and finance support staff.


  • BA/S or equivalent in relevant field required; MA/S preferred.
  • 7-10 years of field experience in international relief and development programs, including demonstrable success in managing complex humanitarian and development programs.
  • 5 years of senior-level leadership, capacity building and field management experience.
  • Capacity to respond to emergency and disaster response as appropriate.
  • Knowledge of Sphere standards and other training in emergency response preferred.
  • Demonstrated success working effectively and respectfully with host country governments, the private sector, INGO, NGO partners and other stakeholders in complex environments.
  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
  • Proven skills in financial and grants management; prior experience with US government, UK government, UN agency, and European Union grant management.
  • Successful and proven negotiation, communication and organization skills.
  • Excellent oral and written English skills required; proficiency in Arabic is an advantage.
  • Ability to work effectively with an ethnically diverse team in a sensitive environment.
  • Previous work experience in the Middle East and in insecure environments is preferred.

Success Factors

  • The successful Yemen CD will skillfully represent programmatic priorities of the agency to donors and regional partners while providing effective leadership to the organization’s program team. S/he will have high emotional intelligence, constructive mentoring skills and proven experience with capacity building and will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority. The successful candidate will also need excellent diplomatic skills and be comfortable driving results and accountability in challenging settings subject to multiple dynamics.

About the Organization

A leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. The organization assists vulnerable and displaced communities in Sana’a, Aden, Taiz, Abyan, and Lahj Governorates. Primary program interventions include water, sanitation and hygiene; food security and nutrition; livelihood support; psycho-social support for children, and youth engagement programming. The organization also develops value chains within the agriculture sector. Our operations in Yemen have both grown and changed as needs escalate following the country’s descent into civil war and the involvement of regional powers.

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