Country Representative (Haiti)

  • Senior-level, Full-time staff position
  • Posted on 31 October 2019

Job Description

Job Summary:

The Country Representative (CR) is responsible for managing and advancing the mission and objectives of CRS within the country. S/he provides strategic leadership for staff, programs and partnerships. The CR is also responsible for advancing CRS’ reputation and impact within the country and for monitoring and mitigating risks and liabilities.

Position Scope and Scale:

CRS has been working in Haiti since 1954. CRS/ Haiti has a dynamic program working in the areas of Resiliency and Emergency Response, Agriculture and Livelihoods, Education, Youth and Protection and child well-being in alignment with Changing the Way We Care. Within these areas, the program is focusing on scaling-up impact in alignment with both regional and agency strategies. Haiti remains a country with a volatile environment that exposes the people to hardship and vulnerability, and at the same time, there is high visibility and interest from the international, diaspora, and in-country communities to find durable solutions. CRS is uniquely positioned to facilitate a process of transformation at scale in Haiti. Current donors include the Kellogg and other Foundations, USAID, European Union, USDA, and the Canadian Government.

Job Responsibilities:

Develop and Enhance Partnerships

  • Manage and develop strategic partnerships with the local church; seek out opportunities to pursue and advance common and complementary interests
  • Develop strategic alliances with national and international organizations and donors that leverage resources, reputation and expertise
  • Ensure CRS partners are supported and developed in accordance with CRS partnership principles
  • Seek and pursue opportunities to raise the profile of the work of CRS and its partners, as well as the needs and challenges of our beneficiaries

Manage and Support Staff

  • Strategically recruit high potential staff that align with agency core values and will help advance CRS mission and mandate
  • Create and model an empowering environment that recognizes and values staff contributions and efforts and promotes staff well-being
  • Provide constructive feedback and career guidance through regular coaching and mentoring and the use of the CRS performance management system
  • Identify and develop future leaders

Manage and Mitigate Risk

  • Remain vigilante regarding national and regional issues that may impact country program and partners; regularly communicate with regional and HQ staff of possible risks or liabilities
  • Ensure all staff understand and adhere to CRS staff safety and security policies and plans; ensure plans are continuously reviewed and updated
  • Oversee the effective mitigation of emergency situations and proactive implementation of all emergency responses
  • Ensure effective and compliant operations within finance, administration, information technology, and audit

Manage and Steward Resources

  • Proactively monitor and manage all country program financial, administrative and human resources in compliance with donor and CRS requirements
  • Ensure that CRS program quality standards are adhered to in accordance with the CRS Monitoring, Evaluation, Accountability and Learning (MEAL) policies and procedures
  • Provide oversight and analysis regarding monthly expenditures of CRS and partners
  • Promote, uphold and model an unswerving commitment to the efficient use of agency and donor resources

Business Development

  • Provide leadership and direction in the pursuit of strategic growth opportunities; actively engage in pre-positioning and capture planning
  • Ensure that all projects and programs meet and exceed donor expectations and are designed and implemented for maximum impact and reach
  • Ensure strong representation of CRS to key stakeholders, including the local Church, national and local government, United States government, international donors, and development organizations

Champion and Lead Strategy

  • Champion the vison, mission and strategy of the agency, ensure staff and programs align with and further the agency strategy
  • Lead the team in the design and implementation of long and medium-term strategic goals

Basic Qualifications:

  • Master’s degree in international development, International Relations or a related field.
  • 10 or more years’ experience managing complex relief and development programs.

Preferred Qualifications:

  • Demonstrated experience successfully managing a variety of complex, high-value projects from multiple international donors, including USAID, DFID, and UN agencies; understanding of relevant donor regulations.
  • Experience engaging partners and strengthening partnerships. Experience working with Church partners a plus.
  • Staff management experience and abilities that are conducive to a learning environment. Experience coaching and mentoring senior program staff.
  • Ability to represent the agency at high levels.
  • Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.

Knowledge, Skills and Abilities:

  • Results driven;able to set and achieve ambitious goals and instill confidence
  • Strong interpersonal skills; able to cultivate strong relationships while working with a wide range of individuals in and outside the agency
  • Strong communications and presentation skills; able to develop tailored and persuasive messaging for varied audiences
  • Proactive; willing and able to take on additional responsibility, challenge assumptions and facilitate change
  • Discerning; able to maintain focus and provide good judgment amidst complexity and uncertainty
  • Develops others; excellent listener who is able to coach and mentor
  • Aligned; able to support and champion the mission, vision, and values of CRS
  • Strategic and innovative thinker; able to formulate guiding questions, leverage resources and find creative solutions

Required/Desired Foreign Language:

  • English and French required, Spanish useful

Travel Required:

  • Frequent travel required within the country and within the region

Key Working Relationships:

Internal: Regional Director, Deputy Regional Directors for Program/ Management Quality, Regional Technical Advisors, Overseas Support Department, US Operations, Program Quality & Support Department, Human Resources, Finance/Supply Chain Management Department.

External: Government of Haiti, national and local level officials from Catholic Church, US government, various United Nations organizations, other donor governments, implementing partner organizations, as well as key visitors from the USCCB and CRS partner organizations

Supervisory: Head of Programs, Head of Operations, Heads of Office (2), and Partnership & Capacity Strengthening Manager

Agency-wide Competencies: (based on the mission, values, and guiding principles of CRS; to be exemplified by all staff in fulfillment of his or her respective roles and responsibilities)

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

Position Specific Competencies:

  • Leads toward Strategic Results
  • Manages Risk and Complexity
  • Represents and Partners Strategically
  • Champions Learning and Performance

Emergency Competencies:

These are rooted in the mission, values, and principles of CRS and used by each staff working in emergencies to fulfill his or her responsibilities and to achieve the desired results.

  • Communicates strategically under pressure
  • Manages stress and complexity
  • Actively promotes safety and security
  • Manages and implements high-quality emergency programs

NOTE: Applications will be accepted until this position is filled

About the Organization

Catholic Relief Services was founded in 1943 by the Catholic Bishops of the United States. Our mission is to assist the poor and disadvantaged, leveraging the teachings of the Gospel of Jesus Christ to alleviate human suffering, promote development of all people, and to foster charity and justice throughout the world. Working through local offices and an extensive network of partners, CRS operates on five continents and in 98 countries. We aid the poor by first providing direct assistance where needed, then encouraging people to help with their own development. Together, these approaches foster secure, productive, just communities that enable people to realize their potential. As the official international relief and development agency of the U.S. Catholic community, CRS is also committed to educating the people of the United States to fulfill their moral responsibilities toward our global brothers and sisters by helping the poor, working to remove the causes of poverty, and promoting social justice.

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