Title: PSI Mozambique Country Representative (CR)
Department: Francophone/Lusophone Market Group
Based in Maputo, Mozambique
Reports to the Francophone/Lusophone Market Group Director
Who we are
We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing.
There are over 6,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.
With support from the Government of Mozambique and international donors such as the Royal Netherlands Embassy, DFID, USAID, CIFF and other private foundations, PSI has worked in Mozambique since 1995. We have implemented social marketing and behavior change communications to deliver prevention and treatment products and services across a range of health areas including sexual reproductive health, HIV/AIDS, malaria, WASH and cervical cancer. In Mozambique, PSI manages the largest non-state network of family planning clinics supported by 3 donors; manages the leading condom and water treatment solution brands with outsourced sales and distribution through a $100 million annual private sector distributor, applies adaptive learning approaches to develop new approaches, markets and technologies across innovative adolescent family planning, private sector PHC/SRH provision, and cervical cancer projects – all powered by a data driven culture leveraging a range of digital and evidence platforms. PSI/Mozambique differentiates itself by implementing innovative learning programs that inform and scale PSI’s programming, as well as national policy. The program is among PSI’s top CYP performers and has an annual budget of over $13 million. Entering 2020, the platform will have 4 offices in country and 200 staff.
We are looking for a Country Representative (CR) based in Maputo, Mozambique to lead implementation of PSI’s awards in collaboration with the Ministry of Health (MOH) and partners. The CR should have significant management and international experience, an interest in private sector approaches to development, experience using data to learn and improve performance, Portuguese language skills, and be capable of managing a diverse staff. We are looking for someone with a proven track record identifying, nurturing and of delivering results in multi-million-dollar field offices and fast paced environments under challenging conditions. The PSI Mozambique program is highly innovative and rewarding for those who thrive when given a serious management challenge.
Sound like you? Read on.
The CR/Mozambique, reporting to the Francophone/Lusophone Market Director, will assume responsibility for the management of PSI/Mozambique, including strategic, programmatic and operational management and oversight for PSI/Mozambique’s contract and grant portfolio. The CR/Mozambique will be responsible for achieving a high level of project performance while assuring compliance with regulations across a range of donors and financial/administrative best practices. Specific tasks include:
Strategic Leadership/Program Planning and Execution
- Lead the strategic planning process, integrating epidemiological context, national priorities, state of the health market to identify where PSI can intervene and align with PSI’s global strategic plan;
- Provide quality and timely management of project lifecycle for all current donor projects including meeting programmatic and financial deliverables;
- Develop innovative distribution systems and/or maintain the existing ones at a high level of effectiveness, including directly managed distribution, as well as, outsourced distribution through partners;
- Supervise and ensure accountability for sub-recipient monitoring, including oversight of programmatic and financial performance;
- Supervise evidence-based research activities to improve program decisions, evaluate and measure program effectiveness and maximize health impact.
New Business Development
- Identify and assess new partners for program implementation;
- Organize country team responses to global, regional and country-level fundraising;
- Liaise with PSI/W for all fundraising opportunities and agree on priorities and next steps;
- Communicate PSI global and country strategy to local donors, partners and authorities with a view to identifying strategic overlap and opportunities.
- Ensure programmatic performance that will achieve or surpass PSI commitments;
- Lead the team to diagnose underperformance and ensure accountability of corrective action plans;
- Ensure PSI/Mozambique fosters an adaptive learning environment, in which PSI continues to learn from and communicate about programmatic success and underperformance;
- Liaise with PSI experts and external consultants to identify strategic, technical or other support;
Financial and Internal Controls
- Support the Finance Director in ensuring that PSI and donor requirements regarding financial oversight and controls are met and ensure collaboration with appropriate teams in PSI/W;
- Develop and manage annual and project budgets in accordance with donor and PSI/W regulations;
- Meet reporting requirements as required by donors and PSI/Washington;
- Ensure that all PSI financial policies and procedures are followed and validated by internal evaluations and external audits;
- Foster the institutional development of PSI/Mozambique through strategic planning, program development, human resource planning and staff capacity building;
- Maintain and foster external relations with strategic partners such as government institutions and donors such as the Ministry of Health, , USAID, Foundations, among others;
- Develop and maintain an organizational structure which ensures PSI is staffed to deliver current commitments and prepares for future opportunities. Also, lead downsizing when necessary:
- Build technical, management and leadership capacity of staff;
- Proactively perform risk assessments to identify and mitigate risks, including operational, financial, legal, contractual, reputational and safety. Ensure that mitigation actions are implemented and proactively work with HQ to ensure adequate oversight and support is provided across teams.
- Develop and maintain systems that ensure the safety and security of staff and assets in all aspects of work per best practices, PSI operating standards, and field realities.
- Liaise with the Global Security Department and Market Group Director on crucial events, high-risk periods, incident reporting and security policy changes;
- Promote and demonstrate an ethical environment in line with PSI’s values of honesty and acting with integrity.
What are we looking for?
The candidate we hire will embody PSI’s corporate values:
Collaboration: You can work independently, but thrive within a team.
Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates
Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don’t let perfect get in the way of good enough.
Honesty: You aren’t afraid to speak up and speak your mind.
Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.
Commitment: You’re independent and a free thinker, but you’re ready to buy in to the direction of the team and commit to its success.
- You have at least 10 years of experience managing people, budgets and international public health programs of similar size as PSI/Mozambique, in Sub-Saharan Africa.
- You have lived and worked in a developing country.
- You have significant demonstrated experience in government and donor relations and collaboration.
- You have an MBA, MPH, MD or other relevant degree.
- You are fluent in English and Portuguese.
- You have significant demonstrated fundraising, personnel and financial management experience.
- References will be required.
- The sucessful candidate will be required to pass a background check.
What would get us excited?
Experienced manager. You have been a Chief of Party a large complex project or Country Director or Resident Advisor of a large development or relief organization before. You can manage a diverse team of professionals to achieve results.
Relationship Builder. You have experience working with Ministries of Health and global health donors. You can identify new donors and partners for programs. You can spot trends and keep the PSI global headquarters informed about health needs and opportunities in Mozambique You are diplomatic in cooling down emotionally charged environments. You are agile in your approach, able to quickly recognize, address and mitigate potential conflicts before they arise.
Capacity Builder. You have experience in building technical, management and leadership capacity.
Collaborative manager. You can inspire a shared vision for the PSI/Mozambique staff. You have successfully helped your staff learn, grow, and thrive in their work.
Natural fundraiser. You have experience identifying business opportunities in the health sector or securing funds from a wide range of donors.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: firstname.lastname@example.org or call (202)785-0072.
About the OrganizationAbout PSI:
PSI is a leading global health organization with programs targeting malaria, child survival, HIV and reproductive health. Working in partnership within the public and private sectors, and harnessing the power of the markets, PSI provides life-saving products, clinical services and behavior change communications that empower the world's most vulnerable populations, in over 65 countries to lead healthier lives. Over 150 staff in the Washington D.C headquarters, 100 overseas expatriate staff and almost 8,000 local staff work to execute PSI’s critical and innovative programs worldwide.
Health Impact and Donors:
PSI has a unique focus on measurable health impact much like successful corporations measure profitability. Measuring the results of PSI’s health interventions isn’t as simple as counting lives saved. PSI employs an entire team of researchers to continuously evaluate PSI performance against evidence-based objectives and verifiable indicators. Such strict measurement of PSI performance is what sets the organization apart from others in the field and feeds into the design of innovative, targeted and cost-effective interventions.
By utilizing the DALY (Disability Adjusted Life Year) system, PSI estimates that in 2009 alone, its programs directly prevented more than 156,000 HIV infections, 2.6 million unintended pregnancies, almost 150,000 deaths from malaria and diarrhea and 19 million malaria episodes. In addition, roughly 25,000 patients were treated for TB.
With a focus on decentralized management and local experts, innovative programs and successful benchmarking, PSI is proud of its long term commitment to serve those most in need. PSI is supported by several major donors including: governments of the United States, United Kingdom, Germany and the Netherlands; the Global Fund, various United Nations agencies, private foundations, corporations and individuals.
Areas of PSI focus:
PSI has HIV programs in over 60 countries around the world. Interventions, which include social marketing of HIV products and services and targeted HIV communications, are based upon a commitment to produce measurable health impact and an emphasis upon rigorous research and evaluation. Although condom social marketing and targeted communications remain the cornerstones of PSI's work to address the HIV pandemic, country programs also implement an increasingly comprehensive range of interventions in response to the changing needs of specific country contexts and populations. PSI is increasingly implementing innovations such as male circumcision services and targeted communications for concurrent sexual partnerships and injection drug use interventions.
Tuberculosis (TB) is a curable and preventable illness, yet it remains a major cause of death worldwide. It is one of the biggest killers of women of reproductive age and the most common cause of death among people living with HIV/AIDS. PSI provides a variety of innovative TB and TB/HIV-related services, engaging private providers in diagnosis and treatment and integrating HIV counseling and testing with TB services. It also creates innovative behavior change communications campaigns to increase awareness of TB and TB/HIV and to promote healthy behaviors.
Vulnerable children are one of PSI’s most important target groups. According to the WHO, nearly 10 million children under the age of five die each year – more than 1,000 every hour. Tragically, about two-thirds of child deaths are preventable through practical, low-cost interventions. PSI works to improve child survival by helping developing countries address water-borne diseases such as diarrhea, malaria, pneumonia and HIV with prevention and treatment education and products. PSI’s child survival programs improve the health and save the lives of children under five in more than 30 countries.
In over 30 countries throughout the world PSI empowers women and couples to lead healthier lives by providing access to innovative family planning and maternal health products and services. Every year, there are more than 60 million unintended pregnancies and more than 500,000 women die from pregnancy-related causes. In 2008 alone, PSI prevented an estimated 3.1 million unintended pregnancies and 15,000 maternal deaths, and enabled millions of couples to plan their families.
Over the past three decades, PSI has expanded the contraceptive methods in its portfolio from male condoms and oral contraceptives to include injectable contraceptives, intrauterine contraceptive devices (IUD), emergency contraception pills, implants, female condoms, voluntary sterilization, and fertility awareness methods such as the Standard Days Method using Cyclebeads®. PSI’s RH platform has also grown to address maternal mortality through the prevention of post-partum hemorrhage and sepsis, and the prevention of unsafe abortion.
Access to clean water is a challenge in almost all of the countries PSI operates in. Increasing awareness of water borne diseases and accessibility to treated water are a core part of PSI’s efforts across its health areas.
PSI and its many partners are working together to promote the Safe Water System, a water quality intervention that employs proven, easy-to-use and inexpensive solutions such as household water treatment appropriate for the developing world. Household water treatment and safe storage ensures that each sip of water is safe to drink. Household water treatment can be adopted quickly, inexpensively, at national scale in both development and emergency situations, making an immediate difference on the lives of those who rely on transporting to and storing water in their homes.
PSI provides malaria control support to national Ministries of Health in over 30 countries worldwide. PSI tailors its malaria control programs to the unique environment in each country and the needs outlined by the Ministry of Health to achieve the Abuja Targets and MDGs. PSI’s malaria control programs include delivery of insecticide treated mosquito nets, pre-packaged malaria treatment, behavior change communications and operational research.