Data Manager

New York, New York, United States
Apply by 6 June 2018
Mid-level , Full-time staff position
Posted on 9 May 2018

Job Description

Requisition ID: req1807
Job Title: Data Manager
Sector: Fundraising
Employment Category: Regular
Employment Type: Full-Time
Location: USA-New York, NY - HQ

Job Description

Background/IRC Summary:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 29 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

Job Overview / Summary (What and Why):
The Data Manager, Leadership Gifts is a pivotal member of the team, providing key analytical and operational support to aid in the cultivation, solicitation, and stewardship of over 3,000 high capacity private donors and prospects. The position is integrated across a 20+ member team.

Major Responsibilities:
1 Maintain and continuously improve various mechanism used to capture and report on donor-related data for major gifts, including processes that measure and audit the effectiveness of donor engagement through moves management to advance stewardship and communications strategies.
2 Develop and manage operational projects and initiatives that advance the team’s understanding and utilization of SalesForce, working in close partnership with the Data and Analytics and Strategic Operations teams.
3 Support Leadership Gifts officers to manage and maintain their Salesforce accounts/portfolios and make evidence based decisions.
4 Identify the need for, and develop and maintain team policies and practices, ensuring relevant and consistent business rules are in place to support improved workflow and efficiency across the Leadership Gifts team.
5 Support other projects and take on additional responsibilities as needed.

Key Working Relationships:
* Position Reports to: Business Analyst Officer, Leadership Gifts
* Position directly supervises: N/A

Internal contacts: Leadership Gifts team, Data and Analytics

External contacts: IRC major donors and prospects, Board and Overseers, vendors.

Impact of work: Contributes to the IRC’s ability to effectively and efficiently acquire, retain, and upgrade major donors by directly supporting a variety of cultivation, solicitation, and stewardship efforts.

Job Qualifications:

Education:
Minimum: Bachelor’s degree

Preferred: Master’s degree

Work Experience:
Minimum: Two years’ experience in a professional office environment.

Preferred:
* Three years’ experience working in a non-profit development department.
* Experience and / or demonstrated interest in the humanitarian sector.

Demonstrated Skills and Competencies:

Minimum:
* Proficient Microsoft Office skills, particularly Excel;
* Sound knowledge of SalesForce and it’s functionality;
* Proven project management skills;
* Excellent organizational and time management skills, with exceptional attention to detail and proven ability to meet deadlines;
* Demonstrated ability to work accurately and productively in a fast-paced environment and respond and adapt to shifting priorities;
* Excellent interpersonal skills and written and oral communication skills;
* A high level of energy, self-confidence, initiative, and follow-through;
* The ability to work effectively in a team environment as well as take initiative independently;
* Commitment to respect and maintain confidentiality of donor information.

Preferred:
* Experience supporting analytics, research, and/or operational projects.
* Knowledge of fundraising in a non-profit setting.

Language Skills: English (fluent)

Working Environment: This role may require working remotely part time (i.e., telecommuting). Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled hours.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

About the Organization

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 27 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.

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