Digital Communications Consultant

Arlington, Virginia, United States
Apply by 19 July 2018
Mid-level , Long-term consulting assignment
Posted on 14 March 2018

Job Description

Project Background

The Education Performance Improvement, Communications, and Knowledge (EPIC) project is a five-year program of support services managed by the Education Policy and Planning Division (EPP) in the E3 Office of Education. The project was designed to improve education sector impact, programming, measurement, management and performance by strengthening 1) organizational effectiveness; 2) professional development and training; 3) internal and external communications and outreach; and 4) knowledge management uptake and brokering. The project is framed within the overall goals of the USAID Education Strategy.

EPIC consists of support services in four key areas that will be implemented simultaneously:

  • Performance improvement through organizational effectiveness
  • Professional development and learning
  • Knowledge management
  • Engagement, communications, and partnership


The EPIC project is currently in year 3 of implementation and is seeking an experienced communications specialist to provide technical advice and support to the activities in the knowledge management work stream.

Under the knowledge management work stream, EPIC creates and shares engaging content to help education practitioners design and implement effective education programs. EPIC also develops and manages the platforms that share that content.

The consultant will work with a content development team to plan and implement the dissemination of new knowledge products (blogs, events, toolkits, etc) that help international education practitioners in the field design and manage more effective education programs.

Illustrative Activities

  • Develop engaging communications plans and materials (e.g. social media toolkits) to disseuminate various learning products.
  • Develop and maintain an editorial calendar.
  • Develop, measure, and report on the performance of outreach campaigns and platforms.
  • Draft digital content (blogs, slides, checklists, tools, etc) in collaboration with subject matter experts and/or professional development staff.
  • Apply USAID branding guidelines in development of materials.
  • Create simple graphics to complement content and outreach materials.
  • Oversee the creation, distribution, and evaluation of a monthly e-newsletter.
  • Manage e-newsletter mailing lists.
  • Maintain up-to-date website content.
  • Identify and share creative, efficient, and effective ways to engage audiences and facilitate sharing and collaboration.

The exact scope and timing of activities will be decided in consultation with TRG. Additional activities may be assigned as the project proceeds through implementation and as activities are further clarified and defined with USAID E3/ED.


  • Bachelor’s degree in communications or a related field.
  • Minimum of 3 years of related experience.
  • Experience developing digital and social media strategies and campaigns.
  • Experience in the day-to-day management of branded digital assets e.g. social media channels, newsletters, and websites.
  • Expertise in web analytics platforms such as Google, Twitter, etc.
  • Strong interpersonal communication and project management skills.
  • Excellent writing skills, particularly writing for the web.
  • Be a team player capable of successfully working remotely.
  • Advanced skills in MS Word, Excel.


  • Experience with USAID education sector.
  • Experience in content marketing.
  • Experience in graphic design.

About the Organization

Training Resources Group, Inc. (TRG) is an employee-owned management consulting and training firm located in Arlington, Virginia. Since its founding in 1973, TRG has grown steadily in size and in our professional capabilities. TRG has worked in over one hundred countries providing training and organizational development services to clients in large and small corporations, international organizations, federal and state government agencies and non-profit organizations. As an employee-owned firm, we are each personally committed to the work we do. We value our company's close-knit community and participatory culture. There is no "majority" shareholder, and in fact, no TRGer owns more than 10% of the company. We manage ourselves through an employee board of directors, committees and client service teams. We pride ourselves on our involvement in running and managing our own business. The clients we work with benefit from the over thirty years of self-management. As a result of the working environment we have created, the vast majority of the consultants who have joined TRG in its thirty year history are working at TRG today. When a firm is able to retain its staff, the result is high quality work for its clients. Like our clients, we constantly revise how we do our own work, developing and testing new approaches to leadership, employee involvement, and communications. We use our firm as a learning lab to test out ideas and learn new ways of managing that might prove useful to clients. We strive to remain on the cutting edge of our field by applying state-of-the-art methods to support clients in their own improvement efforts.

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