Digital Engagement and Communications Specialist

  • Mid-level, Full-time staff position
  • Posted on 26 August 2019
  • Arlington, Virginia, United States
  • Closing on 25 September 2019
  • Current

Job Description

Panagora Group, a small business providing novel and integrated solutions in global health and international development, seeks a mid-career Digital Engagement and Communications Specialist to manage the digital footprint of the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project and to serve as the communications focal point for the malaria task order team.


  • Works collaboratively with project and technical teams to meet needs for project communication consistent with client standards
  • Provides high quality writing and editing services for technical materials throughout project life cycle, including quarterly and semi-annual reports, and technical materials
  • Proactively identifies content and refines that content for a spectrum of audiences
  • Participates in the development of the department’s strategic plans, training materials, job aids, and tools, facilitates meetings and represents the department to internal and external clients as needed
  • Ensures project content adheres to the editorial style guide.
  • Supports the Knowledge Management and Communications team in developing and implementing a digital engagement strategy
  • Manages configuration of Drupal admin sections, as well as manage content through taxonomies, standard blocks, and other Drupal modules
  • Provides quarterly reports on site traffic using CMS and Google analytics reports and recommend improvements based on key performance indicators
  • Provides quality assurance, cross-device, and usability testing; and oversee fixes
  • Serves as overall web and social media manager
  • Develops online content assets
  • Troubleshoots website as needed


  • Advanced degree in communications, journalism, marketing, or a related field
  • 6 years of knowledge management/communications experience
  • Ability to convert technical content for lay audiences
  • Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings.
  • Effective time management skills and ability to perform under pressure to meet strict deadlines.
  • Substantive experience/knowledge of website and social media technologies and applications
  • Knowledge of full-cycle web-based application development, including basic design and coding experience with Drupal
  • Experience with content development, including written and visual narratives such as multimedia and interactive storytelling
  • Experience with USAID programs and branding, and knowledge of global health and development issues preferred
  • Familiarity with AP style and Section 508 compliance preferred
  • Experience with web server administration and interfacing with IT support
  • Proficiency with Microsoft Office suite, Adobe Acrobat, email service platforms (e.g. Mail Chimp, Constant Contact), and various social media and web platforms
  • Experience with content management systems, HTML, Photoshop, CSS, PHP, etc.
  • Ability to carry out work effectively with minimal supervision
  • Approval to work in the United States

About the Organization

Panagora Group is a small business providing novel and integrated solutions in global health and international development. Our vision is to provide high-quality, high-impact social and economic development consulting, with a special focus on public-private partnerships, human and institutional capacity-building, knowledge sharing and collaborative learning, NGO/community engagement, and integrated solutions that build country capacity and independence.

Application Instructions:

Please visit our website at to apply. No telephone inquiries, please. Finalists will be contacted.

Panagora Group is an equal opportunity employer and does not discriminate in its selection and employment practices.

*Note: Panagora does not offer visa sponsorship at this time.

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