Director, Logistics & Procurement

Catholic Relief Services
Baltimore, Maryland, United States
Apply by 3 August 2018
Senior-level , Full-time staff position
Posted on 5 June 2018

Job Description

As a leading international development organization, CRS administers the procurement and distribution of hundreds of millions of dollars of goods per year, including food, medical supplies, vehicles, and equipment; often in some of the most complex and complicated places on earth. We are seeking an experienced professional to help us lead, manage, and streamline this critical worldwide function.

The Director of Procurement and Logistics
CRS is looking for a leader and team player, with international experience dealing with all aspects of supply chain. The Director for Procurement and Logistics provides leadership, vision, direction and structure to the CRS procurement and logistics functions at global, regional and country levels, ensuring that it is aligned with the overarching CRS strategic priorities and agency needs.

S/he will lead the integration of the procurement and logistics functions, with a vision for proactively serving the need for higher visibility, efficiency and stewardship, developing the agency’s global capabilities for the delivery of goods and services with strong control and accountability oversight. The director will lead in creating an enabling environment where CRS can achieve industry leadership in supply chain management.

S/he will define and enforce the framework and process for proactive procurement and logistics planning at country, regional and global levels. They will also initiate stronger processes for strategic sourcing through multiple modalities, international and local logistics and inventory management activities, and proactive suppliers and contract management. In addition to processes and strategies, s/he will improve our data analytics to improve spend and opportunity analysis as well as performance and compliance.

This position is critical to CRS’ achieving operational excellence through the appropriate stewardship of resources.

1. Leadership and Strategy
a. Develop, implement and maintain the overarching CRS Global Procurement and Logistics governance framework, incorporating policies, procedures (including Supply Chain Management Handbook, Procure to Pay Manual), systems (including Insight, CRS’ new integrated Finance, HR and Supply Chain system), structures (including staffing and contracting) and tools for all related activities.
b. Provide strategic leadership of proactive customer-centric procurement and logistics functions to meet service expectations of Country Programs, US and Overseas Departments and other stakeholders (program recipients, donors).
c. Facilitate the Agency-wide strategic positioning as a global industry leader in procurement of health products, humanitarian emergency relief goods and services, last mile logistics, market support programs, and social sourcing.
d. Lead the implementation of a coherent, robust and reliable global logistics framework and provide proactive locally-relevant support service to country programs, based on industry-grade modern logistics solutions.

2. Human Capital Management
a. Attract, lead and develop a team of global professionals to provide authoritative advice on all aspects of procurement and logistics, and support country programs and departments in their supply chain management needs.
b. Create a talent development and performance management process for Procurement and logistics staff across the Agency, in coordination with HR, to ensure that the right resources are in place and fully engaged.
c. Develop and implement strategies for leading the CRS Global Community of Practice for Procurement and Logistics staff into a thriving, dynamic, cohesive and supportive community.

3. Service Delivery
a. Lead CRS’ procurement and logistics services, in maintaining operational efficiency and expediency, ensuring integrity and stewardship through a robust quality assurance framework; as well as rigorous, cost-effective procurement and logistics management service delivery.
b. Collaborate directly with Regional and County Program Operations staff in - and across – supply chain planning, sourcing, contracting, transactional purchasing, supplier management, logistics operations, to ensure that procurement and logistics activities are fulfilled with the utmost professionalism.
c. Lead direct procurement and delivery of key strategic goods and/or services for both program recipients use (program goods) and for internal use.
d. Develop and implement a reliable agency-wide market intelligence mechanism for selected goods and services. Ensure strong supplier performance and contract management mechanisms are in place for efficiency and value for money.

4. Performance and Compliance
a. Oversee all operational activities that are required to ensure CRS’ procurement and logistics compliance, including internal controls, risk assessment and mitigation, forward planning, and performance management, as well as strategic vendor management.
b. Serve as the agency-level officer responsible for the supplier prequalification exercises and creation of CRS’ Approved Supplier List, as well as product quality assurance protocols along the supply chain. Lead or participate as needed in the negotiation and documentation of selected highly complex supply contracts.
c. Establish key performance indicators (KPIs) to capture, evaluate, and report on the performance of all procurement and logistics activities. Ensure that KPIs are used for continuous improvement and for strategic decision-making.
d. Ensure that best practices, ethics, industry standards, as well as relevant compliance requirements are understood and adhered to by all staff undertaking procurement and logistics activities across the agency; as well as all internal stakeholders.

5. Relationships
a. Lead the integration between CRS’ Global Procurement and Global Supply Chain Management teams. Implement a collaborative structure that clearly delineates roles, responsibilities and service standards.
b. Build and maintain positive relationships with key internal and external stakeholders, to build trust, influence and facilitate the acceptance of new approaches and operating practices.
c. Represent Procurement and Logistics functions on cross-functional initiatives. Engage with the new system core team and roll out teams, Finance, Compliance, Legal, Internal Audit, and Program teams to ensure strong and effective collaboration.
d. Represent CRS in relevant external settings, including meetings with donors, key suppliers and service providers, peer organizations, industry bodies, and lead or participate in negotiations for collaboration, partnership or complex contractual arrangements as necessary.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfil his or her responsibilities and achieve results.
* Serves with Integrity
* Models Stewardship
* Cultivates Constructive Relationships
* Promotes Learning

Supervisory Responsibilities:
Supervises directly a team of global procurement specialists, advisors, managers and buyers.

Key Working Relationships:

INTERNAL: Finance; Audit; All Units in HQ OverOps/Programs, Humanitarian Response Department (HRD), GKIM (IT), and Project Insight Teams.

Field: Deputy Regional Advisors for Management Quality, Regional Finance Officers, Regional Advisors for SCM, Heads of Operations, CP Supply Chain Managers, Procurement Managers and Officers.

EXTERNAL: Major Donors – esp. USG, and GFATM, Peer Organizations’ Procurement and Logistics leaders, US and global procurement and logistics training, certification and performance monitoring bodies; relevant industry suppliers and service providers.

Required Qualifications, Skills and Experience:
* At least 10 years of senior global procurement or supply chain management experience, operational management experience, or experience in relevant service delivery, with at least 5 years within international organizations. Experience working in or with clients in developing countries preferred.
* Post graduate degree in a relevant field, such as economics, finance, business, procurement, or a related discipline. Bachelor’s degree with commensurate relevant experience may be considered.
* Industry recognized certification such as the APICS’ CSCM; the Institute for Supply - ISM Management’s CPSM, or equivalent, will be highly regarded.
* In-depth knowledge of modern sourcing and procurement principles and demonstrated experience in implementing appropriate systems for the management of international procurement services. Strong negotiation skills, especially for large and complex international procurement contracts.
* Strong people leadership skills, with proven ability to lead teams to deliver world class customer-focused excellence, within complex international environments.
* Willingness and ability to travel overseas up to 25%, including remote and/or difficult environments, for assessments and technical assistance to field programs
* Fluency in English required; working ability in French, Spanish or Arabic a plus.
* Working fluency with Microsoft Office software (Word, Excel, PowerPoint, Project, Outlook, SharePoint, and Internet Explorer) required.

Personal Attributes:
* Proactive and innovative leader with excellent problem-solving, interpersonal, oral and written communication, presentation, and analytical skills.
* Strong relationship skills, track record of building high performing teams and able to collaborate well.
* Pragmatic business attitude, balanced with a solid understanding and appreciation of the international not-for-profit industry and a proven track record of delivering large savings and other value to large swaths of spend.
* Familiarity with relevant legislative and regulatory requirements, as well as understanding of standard contractual terms and conditions to mitigate legal risk.

This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Internal candidates are encouraged to apply within the first 10 days of posting.

NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.

Catholic Relief Service is an Equal Opportunity Employer

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

About the Organization

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

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