Director, MERL - Global Health

  • Senior-level, Full-time staff position
  • Posted on 12 April 2019

Job Description

Job Title: Director, Global Health Practice

Department/Location: Global Health

Reports To: Senior Director, Global Health or designee

Type: Regular Full-Time

Classification: This is a managerial, exempt-level position

Overview: IBTCI is seeking an experienced and motivated Director to support its work in our Global Health Practice primarily on, but not limited to, work in monitoring, evaluation, research and learning (MERL) activities for existing projects and new business development, and to provide technical assistance in MERL. This position will be based primarily in our headquarters in Vienna, VA with some time spent in IBTCI’s Washington, D.C. satellite office. (The Director’s office location and practice area could change based on company discretion).


Essential Duties/Tasks and Responsibilities:

Program Management Responsibilities

  • Accountable and responsible for project implementation, management, and quality control activities of assigned projects while ensuring highest level of client and corporate satisfaction as per quality, timeliness, cost control, compliance and management.
    • Serve in home office based roles such as Project Director and/ or Quality Control Officer.
    • Assume interim role (to fill temporary gaps) of team leadership/ key positon on overseas projects.
  • Manage practice resources in project implementation.
  • Lead and oversee contract implementation including technical, logistical and operational aspects of contracts.
  • Responsible for helping teams find the best option to execute our technical work, including providing creative and technically sound solutions early in the planning stages of projects.
  • Serve as an integrated member of a multi-disciplinary team to address project challenges with the end-goal of accountable, responsive, and compliant execution.
  • Manage quality control activities of work products submitted by staff and consultants.
  • Facilitate development of consultant and sub-contractor contracts and purchase order agreements.
  • Manage and closely monitor project budgets.
  • Develop, maintain and manage relationships with U.S. and internationally-based consultants and sub-contractors.
  • Oversee staff and consultant recruitment for existing projects.
  • Supervise staff in the home and field offices, including directors, chiefs of parties, senior technical specialists, etc.
  • May serve as primary US-based point of contact for a project’s USG Contracting Officer’s Representative (COR) and/or the client’s primary point-of-contact.
  • Travel is essential, and may include travel to fragile and conflict-affected areas. An average of 25% to 35% travel for project implementation and/or project management of business development initiatives. (Percentages may vary depending on portfolio of projects and IBTCI practice needs).

Technical Responsibilities

  • Serve as team lead/member for MERL projects.
  • Responsible for all aspects of the quarterly/annual project management cycles, including client communications and meetings, LOE and budget tracking/adjustments, managing project staff, providing overall project oversight, including periodic field visits.
  • Review, and/or contribute in the creation all contractual deliverables and ensure the quality of the final output. Serve as senior technical expert by conducting development project evaluations, assessments and related sector or policy studies, designing performance management systems and evaluation and research study designs, methods, tools, analytical frameworks and plans, data quality assurance plans, data analyses, report writing and dissemination.
  • Provide MERL and Collaboration, Adaptation, and Learning (CLA) training and other specialized services as contractually required.
  • Manage quality control activities on work products submitted by staff and consultants.
  • Prepare and submit abstracts and manuscripts for peer-reviewed conferences, publications and the like.
  • Serve as Short Term Technical Assistance Expert on prime and subcontract awards.

Business Development Responsibilities

  • Lead proposal preparation activities, including capturing and
  • Develop technical approaches and conceptual frameworks.
  • Serve as the Technical Champion or lead Technical Writer of proposals.
  • Oversee staff and consultant recruitment for proposals and projects and manage their work.
  • Develop and manage budget for proposals and contracts.
  • Represent IBTCI in business development and/or project implementation meetings with staff, partners and clients and international fora.
  • Responsible for individual and practice/sub-practice business development and growth targets.

Additional Duties

  • Author white papers/reports to promote IBTCI’s intellectual prowess in MERL.
  • Provide in-house training to home and field staff on MERL methodologies, analyses, or sector-related subject matter.
  • Attend management meetings and contribute to strategic and business plans as needed.
  • Represent IBTCI at industry conferences and workshops.
  • Travel is essential, and may include travel to fragile and conflict-affected areas. An average of 25% to 35% travel for project implementation and/or project management of business development initiatives. (Percentages may vary depending on projects and IBTCI practice needs).
  • Other duties as assigned.

Preferred Knowledge, Skills and Abilities:

  • Demonstrated experience to design, implement, and fully execute performance and impact evaluations and/or applied and operations research.
  • Strong qualitative and quantitative analytic skills and experience with the associated software packages (i.e., Atlas.ti, STATA, SPSS, etc.).
  • In-depth technical expertise in at least one of the MERL-related skills and familiarity with others such as study design; mixed methods including survey design (household and facility) and management; sampling strategies; instrument design and management; data management; statistical analysis including contribution analysis, and propensity score matching.
  • Proven experience designing and implementing MERL systems for international development projects overseas.
  • Experience in health information systems highly desired.
  • Demonstrated expertise in data visualization techniques highly desired.
  • Demonstrated experience in global health in low to middle income countries.
  • Experience in one of the following sub-sectors: WASH (Water Sanitation, and Hygiene), nutrition, or pandemic Threats.
  • Previous experience in the proposal process including capture management, partnering, research, recruitment, writing, red-teaming (proposal review).
  • Demonstrated ability to be a results oriented, flexible, team player with solid problem solving skills.
  • Ability to deal sensitively in multi-cultural environments and build effective working relationships with clients and colleagues.
  • Superior interpersonal skills with the ability to work with all levels of the organization.
  • Proven experience leading teams and/or delivery of training and technical assistance, incorporating theories of adult learning and participatory methods.
  • Experience working with USAID and/or MCC is highly desirable.
  • Experience with non-USG clients such as DFID is highly desirable.

Minimum Requirements:

  • At least 5 years of experience in monitoring, evaluation, research and/or learning (MERL) of global health foreign assistance activities.
  • At least 15 years of professional work experience (20 years of professional work experience for Bachelor degree holders), predominantly in international development or related work.
  • Strong oral and written communication skills required.
  • Oral and written fluency in English required. Fluency in French preferred; fluency in Arabic an added plus.

Education: Bachelor’s Degree in International Affairs, International Development, Global Health, Public Administration or other related field required. Master’s degree preferred.

Working Environment: Work is typically performed in an office environment.

Physical Requirements: This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs.

Supervisory Responsibility: This position does have supervisory responsibilities.

Travel: Travel is essential, and may include travel to fragile and conflict-affected areas. An average of 25% to 35% travel is expected.

Work Authorization: Candidate must be authorized to work in the U.S.A.

No phone calls please. All candidates will be acknowledged, but only final candidates for particular activities will be contacted.

BTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws. We prohibit and do not tolerate any form of discrimination or harassment.

About the Organization

International Business Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over one hundred countries and implemented over two hundred projects. IBTCI serves government agencies, private sector companies, and several donor agencies. IBTCI specializes in Monitoring & Evaluation (M&E) across many sectors including, but not limited to, conflict and crisis, democracy and governance, economic growth, education, environment, and global health.

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