Job Title/Grade: Director (12), Project Delivery Team, Africa
Reports to: Vice President, USG/Africa
Date: November 16, 2018
Function of the Position:
This position has full technical, financial, and compliance responsibility for a portfolio of projects operating in Africa. Each project has a project delivery management support team comprised of a Project Manager and a Project Associate that the Director manages to ensure quality programming and achievement of development outcomes. The Director is accountable for technical and profit and loss performance of projects, supervises COPs (Chiefs of Party) and is responsible for the development of new business initiatives within the geography. The Director is required to routinely travel in support of the projects and new business.
Roles and Responsibilities:
1. Director Functions
Oversees a portfolio of projects within DAI’s Africa region. Provides leadership for project delivery teams by managing resources across their group and encourages/fosters home office and project team collaboration. Regularly communicates with COP to foster a collaborative relationship. Resolves or escalates issues raised by the home office and/or field project teams; acts as advisor to home office and project field teams on complex issues. Meets regularly with senior management and keeps Vice President (VP) and Regional Field Operations Manager (RFOM) informed of key management or technical issues on the project. Routinely communicates/liaises with the client to foster strong relationships and engages client in constructive feedback. Participates in project field management serving as Acting COP and/or providing technical short-term technical assistance. Draws on/engages technical resources from DAI Technical Services Team as needed. Executes authorities listed in DAI’s Schedule of Authorities (SOA).
2. New Business
Significantly contributes to the development and implementation of the geography’s New Business strategy. Throughout the year, pre-positions, researches, champions, writes, manages and/or participates on proposal teams.
Ensures that the proper resources, support and guidance are provided through the home office project team to the COP and field team to enable the project to deliver quality technical and financial results, and that activities and funds are designed and expended to meet overall project objectives and contract deliverables. Establishes and nurtures collaborative relationships with the COP and the client in the field. Serves as a sounding board for the COP on strategic project decisions. Leads Knowledge Management for their portfolio and Africa region: Engages DAI Technical Services Team to assist in capturing technical achievements, lessons learned, best practices, etc. Encourages cross-project learning with Technical Services and throughout Africa to deepen development solutions that are locally relevant, successful, and sustainable. Provides STTA and New Business support to projects or geographies within the Director’s technical area of expertise. Attends and presents at conferences or working groups as required. Engages in on-going strategic recruitment efforts and as needed in project level recruitment in support of STTA and LTTA vacancies.
4. Project Management
Participates in Quarterly Project Reviews (QPR) on technical and financial project performance. Responsible for monitoring client satisfaction (minimum of 2 calls/meetings annually with COR) and works with the COP and Project Manager to develop corrective action plans, as needed. Promotes exceptional client service with home office staff and field teams. Communicates critical home office initiatives to COP. Engages Human Resources on field and PDT personnel issues as needed. Capacity and experience to serve as start-up or close-down team leader or Acting COP.
5. Contract Management
Reviews and approves all budget realignments, contract modifications, subcontractor SOW or ceiling modifications, key personnel approvals and changes. Reviews and approves Statements of Work for subcontracts and advises on technical issues for all US based subcontractors and partners.
6. Financial Management
Responsible for ensuring projects are within budget and meet financial performance targets. Works with team to strategize how to address financial issues. Ensures that Project Manager and COP have identified associated risks and are taking appropriate steps to address issues to mitigate the risks (e.g., staff vacancies, missed targets, high Non-Billables (NB), etc.). Participates in monthly financial reviews. Reviews technical justification and seeks Managing Director (MD) approval for “At Risk” Requests in line with SOA. Reviews quarterly ETC projections and ensures projections are reasonable/achievable. Works with team to strategize how to address shortfalls.
7. Geography/Cross-DAI Support
Provides short-term coverage for travelling Managers or Managers performing proposal management responsibilities.
8. Staff Management
Supervises and mentors two or more Project Managers and two or more COPs and understands and supports their personal development/growth objectives. Conducts performance reviews and goal setting meetings. Responsible for ensuring all members of the PDT have the required training as per the Learning Plan, skills, and support to successfully carry out their SOWs. Encourages learning and knowledge sharing across USG, the geography, and the directorate. Oversees the hiring process for all members of the PDT.
- Grade 12 : Minimum of 13 years of experience and a Bachelor’s degree; or 11 years of experience and a Master’s degree; or 9 years of experience and a PhD.
Additional Minimum Qualifications
- Knowledge of USAID Programs and Regulations.
- Minimum of 5 years of supervisory experience.
- Excellent oral and written communication skills.
- Demonstrated experience in managing large complex projects.
- Business Development experience (prior experience with Proposal Management, Championing or Writing USAID proposals).
- Experience in providing technical and financial oversight to large projects.
- Demonstrated proficiency in client management
- Advanced professional proficiency in French.
- Strategic thinker and decisive evidence based decision making skills.
- Experience in relevant technical area such as Feed the Future, economic development and enterprise and investment led growth and competitiveness
- Field experience.
- Experience with strategic recruitment.
Supervisory Requirements: Supervises one or more Project Managers and Chiefs of Party.
DAI is an equal opportunity/affirmative action employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. EOE – Minorities/Females/Disabled/Veterans
About the Organization
DAI is an employee-owned global development company. For 40 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governments, and instability. Currently, DAI is delivering results that matter in some 60 countries. Our integrated development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines—crisis mitigation and stability operations, democratic governance and public sector management, agriculture and agribusiness, private sector development and financial services, economics and trade, HIV/AIDS and disease control, water and natural resources management, and energy and climate change. Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.