Director, Technology Solutions

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Kampala, Uganda
Apply by 17 August 2018
Senior-level , Full-time staff position
Posted on 3 August 2018

Job Description

Employer: Village Enterprise

Industry: Nonprofit/International Development/Social Entrepreneurship

Function: IT management, technology innovation, enterprise systems, ICT4D

Duration: Two-year commitment with opportunity to extend

Location: Kampala, Uganda

Job Title: Director, Technology Solutions

Position Type: Full time

Reports to: Chief Operating Officer

Direct Reports: IT Manager

Start Date: August 2018

Travel: This role would include some travel to field offices in Kenya and Uganda

About the Job:

Village Enterprise is looking for a dynamic and passionate Director, Technology Solutions, with the desire and skills to lead a growing organization through transformational technological change. Reporting directly to the Chief Operating Officer in Kampala, this position will be responsible for both defining the ICT roadmap for increasing the scale and impact of our program, and building and managing an ICT functional team that supports the organization through adherence to the Principles for Digital Development. S/he will need to be a true enterprise ICT architect with a vision for how technology affects every part of the organization. S/he will also know how to deliver appropriate solutions, tools, and training that are beneficial to our staff and beneficiaries living in remote and rural areas of Sub-Saharan Africa.

This position will be based in Kampala but may require travel to our field offices in Kenya and Uganda to provide support to Village Enterprise’s field offices. The Director, Technology Solutions, will coordinate regularly with the Chief Operating Officer (based in Kampala), Chief Executive Officer (CEO), Kenya and Uganda Country Directors, other Director-level positions across the organization, and IT support staff.

Job Description:

Technology for Scale and Impact (60%)

  • Define ICT roadmap, strategy, and ICT architecture for the organization that integrates use of technology for increased organizational scale and impact
  • Drive innovation by developing partnerships with ICT4D organizations and recommending new solutions and ideas across the organization that are designed to meet the future challenges of our operations and program participants
  • Work with department directors to create strategies for individual functional team efficiency through technology
  • Engaging with Village Enterprise stakeholders to raise awareness of technology platforms, tools and techniques
  • Perform market analysis and identify partnerships that demonstrate shared value. Assess the value of partnerships and innovations through Human Centered Design with a focus of pushing forward Go to Market ideas that integrate or utilize technology solutions.
  • Contribute to the Business Development life cycle through preparation of strategies, approaches, proposals, concept notes, and other relevant activities that generate additional revenue and partnerships for the development of technological solutions.
  • Support the communication strategy and delivery of information around the organization’s use of technologies to end extreme poverty.
  • Demonstrate international thought leadership around the use of technology solutions for development.
  • Provide, promote and/or facilitate staff development opportunities (for technology and non-technology specialists) to increase the adoption and usage of technological solutions across Village Enterprise.

IT Department Administration and Organizational Development (40%)

  • Develop and manage the ICT department budget
  • Manage ICT department staff
  • Establish ICT management policies and procedures across multi-country operations
  • Facilitate integration of technology skills and tools across functional teams, implement regular cross-team capacity building and feedback structures
  • Oversee creation of rollout and change management plans for updates to ICT infrastructure
  • Develop and institutionalize data and hardware security protocols, including oversight of employee training curriculum for security and privacy
  • Oversee selection of appropriate IT hardware and software service providers
  • Present to board-level technology committee on a quarterly basis, maintain relationships with key technology stakeholders

Who we are looking for:

We are looking for an individual with a strong background in ICT management, preferably with experience working in international development organizations. S/he would have a track record of evaluating enterprise systems and creating streamlined systems that increase organizational efficiency. S/he would enjoy being a technology ambassador and cultivating a culture of trust and excitement around technological changes.

Candidates that meet the following criteria are strongly encouraged to apply:
  • Minimum of 7 years of related professional experience, post-undergraduate experience providing technical assistance for ICT interventions; demonstrated understanding of the constraints to introducing and sustaining ICT interventions in low income rural settings. Bachelor’s degree in relevant computer science, information systems or other related fields. Preferred Master’s degree in relevant IT field
  • Demonstrated experience in assessing organizational needs and developing and implementing technology plans, policies, and systems.
  • Ability to develop, promote and work across cross-functional teams. Strong ability to manage in all directions including with direct reports, other staff, supervisors, and lateral directors.
  • Demonstrated leadership, organizational and interpersonal skills with the ability to mentor and grow staff.
  • Deep knowledge of nonprofit enterprise solutions and ability to quickly evaluate new tools
  • Knowledge of best practices for IT infrastructure management and digital security
  • Strong inter-personal skills and communication with other functional teams
  • Vast experience with hardware and device management strategies, both on premise and remote
  • Passionate about ending extreme poverty in sub-­‐Saharan Africa. Experience working in international development, preferably serving vulnerable populations

Note: Please do not contact Village Enterprise to enquire as to the status of your application. Only shortlisted candidates will be contacted.

Deadline: Applications will be accepted through August 10th, 2018.

Equal Opportunity

Village Enterprise will provide equal employment and advancement opportunities to all individuals, employment decisions at Village will be based on merit, qualifications and abilities. Village does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, marital status or any other characteristic protected by the law. Village will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship to daily operations.

About the Organization

Village Enterprise is an innovative microenterprise development organization working in East Africa. Our mission is to end extreme poverty in rural Africa through entrepreneurship and innovation.

Village Enterprise provides business skills and financial literacy training, seed capital, on-going mentoring, and the formation of business savings groups to new entrepreneurs. This year we have helped 14,500 East Africans start over 4,500 new businesses.

Village Enterprise began in 1987 and, since then, has started over 39,000 businesses and impacted over 850,000 lives. During the next five years, we plan to significantly expand our program, evaluation and innovation efforts to increase the impact of microenterprise development in rural East Africa.

Organizational strengths:

  • Innovation and continuous improvement at the core of our program delivery— Village Enterprise recently launched the first development impact bond in poverty alleviation in Sub-Saharan Africa.
  • Exceptionally strong and rigorous monitoring & evaluation (M&E) processes in the field—Village Enterprise recently concluded an extensive, three-year Randomized Control Trial (RCT), implemented by Innovations for Poverty Action (IPA).
  • Highly qualified and dedicated management and program delivery teams—Village Enterprise’s local leadership model was recently highlighted in the 10th anniversary issue of The Stanford Social Innovation Review.

More information

Village Enterprise Director, Technology Solutions_7.23.18.pdf

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