Donations Management Officer

Aga Khan Foundation U.S.A.
Washington, D.C., District of Columbia, United States
Apply by 15 December 2018
Mid-level , Full-time staff position
Posted on 31 May 2018

Job Description

AKF USA is seeking to hire a Donations Management Officer to maintain donor contributions in donor management database and respond to donor inquiries. The incumbent will complete month end processing to include reconciliations, generate bi-weekly and monthly reports, ensure receipt of matching gift contributions, maintenance of monthly EFTs, and assist in developing training materials for field volunteers. Some travel is required. This position is staffed on a full-time basis.

Main duties and responsibilities

  • Respond to donor/volunteer calls & emails
  • Train and support volunteers before/during/after fundraising events
  • Enter and maintain donor contributions in nF (NetForum) CRM database
  • Month end reconciliations of all contributions and pledges
  • Maintain and reconcile online contributions
  • Maintain EFT contributions
  • Generate and send out donor contribution receipts and statements


  • Bachelor’s Degree preferably in Business or related field
  • Proficiency with Microsoft Office with an emphasis in Excel
  • Excellent inter-personal and communications skills
  • Ability to work in a fast paced, culturally diverse environment
  • Excellent writing, editing, and oral presentation skills
  • Excellent organizational, communication and leadership skills
  • Knowledge of database systems is a plus

Please submit all resumes to Attn: by December 15th, 2018

About the Organization


Established in 1981, AKF USA is a private, non-denominational, non-profit international development organization committed to alleviating poverty, hunger, disease and illiteracy, primarily in Africa and Asia. Its mission is to address the root causes of poverty by investing in innovative solutions in health, education, rural development, civil society and the environment. The Foundation supports community-based programs in the areas of health, education, rural development and civil society. Aga Khan Foundation is an agency of the Aga Khan Development Network (, a group of 11 private development agencies working to empower communities and individuals, often in disadvantaged circumstances, to improve living conditions and opportunities, especially in Africa and Asia.

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