Emergency Response and Recovery Program Manager

  • Entry-level, Full-time staff position
  • Posted on 25 July 2018

Job Description

Job Title: Emergency Response and Recovery Program Manager I

Department: Program Team

Reports To: Head of Programs

Country/Location: Iraq/Erbil

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

In partnership and collaboration with Caritas Iraq, CRS Iraq is supporting conflict-affected people to live in dignity through the provision of critical relief items and cash, upgrades to shelter conditions and improved access to water and sanitation facilities, educational and psychosocial (PSS) support for children, and livelihoods support. CRS Iraq has recently established its peacebuilding program, which seeks to build mutual understanding, tolerance and trust among religious and ethnic minority and majority groups in post-conflict Iraq.

Job Summary:

The PM I will manage the Country Program (CP)’s emergency response and recovery program, designing and implementing projects advancing Catholic Relief Services’ (CRS) and Caritas Iraq work in serving the poor and vulnerable. The PM’s management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.

Job Responsibilities:

  • Manage and implement all activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
  • Effectively manage talent and supervise 3-4 senior national staff. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
  1. Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
  • Lead project design and proposal development and writing in respective programming area, gap-filling and taking on growth responsibilities, as needed.
  • Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
  • Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources.
  • Oversee the timely preparation of high quality donor reports, quarterly performance indicator tracking tables, baseline and final evaluation reports, as well as other reports as needed/ required by the local government, donors, the region or headquarters as per reporting schedule. This may mean taking responsibility for report preparation or reviewing draft reports for relevance, accuracy and quality.
  • Ensure the review and timely submission of financial reports.
  • Establish and maintain strong working relationships with Caritas Iraq, relevant local authorities and other partners.
  • Manage relationships, negotiations and communication efforts with partners in all phases of grant/project implementation and facilitate coordination with partners, including knowledge management, learning and capacity building for partner staff.
  • Work with Caritas Iraq and other partners to identify performance gaps, and assess, develop and implement capacity building and training plans for their staff, to ensure high quality implementation of their projects.
  • Work with Caritas and other partners to develop and review their regular financial and narrative reports.
  • Review partners’ financial liquidations and assist them with the preparation of expenditures forecasts and budgets for new projects and activities.
  • Ensure a high level of collaboration and coordination with other actors including other NGOs, the government and key UN partners. Actively participate in relevant cluster meetings, working group meetings and other external coordination meetings.

Typical Background, Experience & Requirements:

Education and Experience

  • Master’s Degree in International Development, International Relations or a similar field required. Additional experience may substitute for some education.
  • Minimum of 2 years of relevant field-based experience in coordinating or managing light to moderately complex projects required, preferably with an international NGO.
  • Project management experience in emergency response is highly desirable.
  • Experience engaging with and building the capacity of partner organizations.
  • Strong writing skills and proven track record of successful business development.
  1. Experience contributing to the development of technical proposals.
  2. MEAL skills and experience preferred.
  3. Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Personal Skills

  • Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
  • Strong relationship management skills and the ability to work effectively with culturally diverse groups.
  • Strong written and verbal communication skills with ability to write reports
  • Proactive, results-oriented, and service-oriented

Required/Desired Foreign Language: Fluent English is required; Arabic is a plus.

Travel Required: The position is based in Erbil, with up to 50% travel to project sites in Iraq, including Baghdad. Regional and international travel for training, as needed.

Key Working Relationships:

Supervisory: 3 – 4 senior national staff

Internal: Country Representative, Head of Programming, Head of Operations, Department Managers, Project Managers, Regional team

External: Caritas-Iraq, Heads of Caritas Internationalis representatives; Church partners; CRS implementing partners; operational partners and colleague organizations; Local Government; UN agencies and sector leads in the area.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

NOTE: Applications will be accepted until this position is filled.

About the Organization

Catholic Relief Services was founded in 1943 by the Catholic Bishops of the United States. Our mission is to assist the poor and disadvantaged, leveraging the teachings of the Gospel of Jesus Christ to alleviate human suffering, promote development of all people, and to foster charity and justice throughout the world. Working through local offices and an extensive network of partners, CRS operates on five continents and in 98 countries. We aid the poor by first providing direct assistance where needed, then encouraging people to help with their own development. Together, these approaches foster secure, productive, just communities that enable people to realize their potential. As the official international relief and development agency of the U.S. Catholic community, CRS is also committed to educating the people of the United States to fulfill their moral responsibilities toward our global brothers and sisters by helping the poor, working to remove the causes of poverty, and promoting social justice.

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