Job Title: Emergency Response Manager
Position Type: PM (Temporary: Estimated January – June, 2018)
Job Location: La Venta, Union Hidalgo Municipality, Qaxaca State
Reports To: Head of Office
Program Quality and Management:
- Oversee specific and clearly defined program directions and day to day activities as indicated in the donor agreements, implementation plans, and MEAL plan.
- Ensure adherence to SPHERE standards in all phases of design and implementation of project activities.
- Use appropriate management tools to plan, review and track progress on projects implementation progress as well as on the utilization of project resources.
- Ensure the development and implementation of strong MEAL systems, using appropriate CRS tools and resources to maximize project impact on beneficiaries.
- Continuously support the professional development of his/her team at all levels by providing adequate mentoring, clear orientation, feedback and learning opportunities.
- Identify technical assistant needs for CRS and partners and take the lead in developing SOWs and follow up with potential TA from the region, HRD, and/or external expertise as appropriate.
- Oversee management and maintenance of documentation related to all projects approvals, monitoring and implementation in both hard and soft copies.
- Promote strong linkages and exchange with HRD and/or other CPs engaged in similar programming to ensure the sharing of best practices and expertise.
- Closely monitor events in the country (humanitarian situation, politics, and security, etc.), in order to identify potential impact on on-going operations, as well as other potential programming areas and new (strategic) partners for CRS.
Partnership and Capacity Building
- Ensure adherence to CRS Partnership principles, including ensuring all new staff and consultants are oriented on CRS’ partnership principles.
- Support the Field Coordinator – Oaxaca to ensure the maintenance of excellent collaborative working relationships with local partners, Diocese of Tehuantepec (DT) for administration, and Missionaries of Jesus Christ Resurrected (MCR) for project implementation.
- Support the Field Coordinator – Oaxaca to provide support to local partners in all aspects of project management, including financial management (DT), reporting (MCR & DT), supply chain management (DT & MCR), project implementation (MCR) and project monitoring (DT & MCR). This should be done with the collaboration of CRS/Mexico’s financial auditor, who also supports partner relationships at the CP-level.
- Ensure timely and quality preparation of donor project narrative reports, quarterly performance indicator tracking tables, real-time and final evaluation reports (as required by CRS and/or external donors), as well as other reports needed/required by the local government, donors, the region or headquarters as per reporting schedule.
- Advise senior management about strategic programming directions and issues affecting project implementation, or key local issues affecting future grants/projects developments.
- Budgeting, Financial Planning and Compliance
- Ensure proper financial management systems are in place and followed in coordination with the CRS-Mexico financial management systems.
- Ensure grant/project management compliance with donor regulation.
- Ensure the review and timely submission of financial reports by partners working in close coordination with CRS/Mexico’s financial auditor/partner support officer.
- In collaboration with the HOO and the financial auditor/partner support officer, review and analyze budget comparison reports and take necessary steps to ensure proper management and utilization of grant/project budgets.
- Ensure that systems are in place for the management of equipment and local procurement activities to ensure successful implementation of grants/project.
- Representation, Coordination, and Communication
- Leads regular team meetings, staff meetings, and program (technical) meetings with other implementing NGOs/Government agencies and institutions.
- Ensure systems are in place for the proper documentation of meetings and timely circulation of resulting information/outcomes.
- Help with the coordination of visits of CRS, donor and partner staff as needed.
- Ensure CRS representation to local government authorities, Church partners and Donors related to grant/project.
- Coordinate with other peers all activities in support of the grant/project.
- Undertake donor liaison in the field as required in support of senior management.
- Mediate as necessary among local actors during project life.
- Supervise and mentor project staff (currently comprised only of a Oaxaca Field Coordinator, but this could expand).
- Ensure all new staff and consultants are oriented on CRS
- Ensure timely and quality adherence to CRS Performance Management System for all staff under his/her supervision.
- Ensure that CRS project staff have the equipment and logistical support needed to carry out their roles/responsibilities.
- Contribute to the planning and implementation of capacity building for project based staff.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning
Supervisory Responsibilities (if none, state none):
This position will supervise 1-2 CRS Field Coordinators, CRS TDY staff and local consultants.
Key Working Relationships:
HOO (CDMX-based), MEAL Manager (CDMX-based), Partner Support Officer (CDMX-based), Finance/Admin Officer (CDMX-based), Finance Department in CRS/Guatemala, relevant HRD LACRO focal point, and other HRD staff as relevant.
Local partner organizations (Diocese of Tehuantepec – Director of the Pastoral Social; Missionaries of Jesus Christ Resurrected; Diocese of Tonalá, Chiapas); local and international organizations (Construyendo, Loyola Foundation, among others); donor representatives (as delegated by the HOO), community leaders and other local actors.
Required Qualifications and Experience:
- Builds and Leads Effective Teams
- Supervises and Develops Program Staff
- Leads Growth in Programs
- Focuses on Quality
- Demonstrated strong ability with multiple project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc.
- Ability to work independently, but also coordinate effectively as part of a team.
- Ability to lead a multi-cultural team with a high level of respect for local culture.
- Strong analytical and organizational skills.
- Experience with capacity strengthening and partnership building.
- Demonstrated capacity and high comfortability to work closely with, understand, and support local Church partners, including both diocesan level church partners and religious congregations.
- Excellent written and spoken communication skills in English and Spanish.
- Strong computer skills (MS Word, Excel, Outlook and Power Point).
- Experience in working with grants funded by USG, UN Agencies preferred.
- Knowledge of CRS and Sphere emergency guidelines.
- Ability and willingness to work and live in diverse, challenging, complex, and potentially unstable environment.
- Master degree in a directly related field; significant work experience in a directly related field will be considered in lieu of graduate degree.
- Minimum of two years work experience in development and/or emergency programs
- Minimum two years’ experience supervising staff
- Excellent writing and communication skills in both English and the appropriate local language
- Strong cross-cultural skills and experience working with people from different ethnic/cultural backgrounds
- Demonstrated capacities to establish and maintain strong, collaborative working relationships with donors, government officials, local organizations, communities and other stakeholders
- Proven ability to multi-task and meet deadlines
- Proven ability to develop proposals and write reports meeting donor requirements
- Must be able to work independently and represent CRS
- Proficiency in computer applications (MS Word, Excel)
- Willingness to travel and live in field conditions, including rural locations.
Foreign Language Required:
- Spanish, English
- This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
Required Foreign Language:
- Extensive incountry travel.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
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