Emergency Team Leader, Indonesia

  • Full-time staff position
  • Posted on 5 July 2019

Job Description

Position Title: Emergency Team Leader (Emergency Coordinator)

Department/Country: Asia/Indonesia

Location: Jakarta

FLSA: Exempt

Reports to: Country Manager - Indonesia

About CRS:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.


On 28/09/2018, a 7.5M earthquake struck the island of Sulawesi in Indonesia and triggered a tsunami directly affecting over 650,000 people, and potentially affecting over 2,000,000. Most recent reports estimate over 2,000 deaths and 81,000 displaced persons. These figures have been significantly raising since access has improved. On 02/10/2018, CRS Indonesia and its partner, Caritas Makassar sent a team to the affected areas and started a needs and market assessment. Review of initial findings highlighted needs for Food, Water, Shelter and WASH. CRS and its partners (Caritas Makassar, Caritas Manado, PKPU and MDMC) have started responding with emergency non-food (especially shelter and hygiene kits) assistance. CRS is also in the process of implementing a technical assessment results of which will inform the development of a longer-term recovery strategy.

Primary Responsibilities:

The Emergency Team Leader (ETL) will be based in Jakarta, Indonesia with frequent travel to the field, if permitted.  The primary responsibility of the ETL will be to ensure timely and quality support to the implementing partners – facilitating planning, budgeting, implementation, monitoring, reporting and coordination, specifically for the Palu emergency programs.   The ETL will ensure a high level of accountability for CRS resources, as well as identify other funding opportunities that are in line with CRS and the partner response objectives in Indonesia. 

Specific Responsibilities:– Working Closely with Designated Implementing Partners, the ETL will:

Program Quality and Management

1.   Support the planning of project activities receiving CRS support.

2.   Use appropriate project management tools to plan, review and track progress.  

3.   Facilitate the development and implementation of appropriate M&E systems using CRS tools and resources to maximize project impact on beneficiaries. 

4.   Identify technical assistant needs for Partners and take the lead in developing SOWs and follow up with potential TA from the region/external as appropriate. 

5.   Assist with the development of new projects or amendments to ongoing programming based on newly identified needs.  This may also include support to the Partner in accessing funds from other CI Member Organizations.

6.   Maintain up to date documentation related to project approval, monitoring and implementation. 

7.   Closely monitor events in Indonesia (humanitarian situation, politics, and security, etc.), in order to identify the need for program adjustments;as necessary, make recommendations to Country Manager (CM) on how to address these needs. 

Programmatic Reporting

1.      Ensure (either directly or via support to program managers/partners) the timely and quality preparation of donor project narrative reports, quarterly performance indicator tracking tables, baseline and final evaluation reports, as well as other reports needed/required by the local government, donors, the region or headquarters for all programs managed out of Indonesia.  

  1.   Provide input to situation reports and summaries requested by HQ for fundraising or CI.    

Budgeting, Financial Planning and Compliance

1.   Ensure proper financial management systems are in place at the partner level (and for CRS-related expenses) and followed in coordination with regional finance team.

2.   Ensure grant management compliance with donor regulations.

3.   Ensure the review and timely submission of financial reports by partners working in close coordination with the regional team.

4.   Review and analyze budget comparison reports for partner projects and take necessary steps to ensure proper management and utilization of budgets.

5.   Ensure that systems for the management of equipment and local procurement activities are followed for all CRS and Partner activities.      

Representation, Coordination, Communication and Security Management 

1.      Support the Partner in the coordination of assistance from other CI Member Organizations. 

  1. Provide input to the Country Manager for the periodic updating of the CRS Field Security Plan and other security documents/guidance. 

3.      Actively represent CRS/Partner (as requested) in security and coordination (cluster/sectoral) meetings as appropriate and in coordination with local Partners.

4.      With guidance from the Country Manager, represent CRS/Partner (with input from Partner) in any key in-country donor forums/contacts – USG, UN, Other.

5.     Support the Country Manager with the coordination of visits of CRS, donor and partner staff as needed. 

Supervisory: This position will supervise the Palu-based Emergency Coordinator and field operations lead. The position reports to the CRS Indonesia Country Manager.

Key Relationships:

Internal: Country Manager, RTAs, RFO, Other PMs in Country working on the Response, HRD TAs.

External: CRS Partners in Indonesia (Caritas Makassar, Caritas Manado, PKPU and MDMC), Other INGOs working on the Response, Representatives of other CI Member Organizations and/or Caritas Internationalis (when in country), Relevant GOI Departments.   

Personal/Professional Skills:

1.      Demonstrated strong ability with project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc.

2.      Ability to work independently, but also coordinate effectively as part of a team.

3.      Ability to lead a multi-cultural team with a high level of respect for local culture.

4.      Strong analytical and organizational skills.

5.      Experience with capacity strengthening and partnership building.

6.      Capacity to work closely with, understand, and support local Church partners. Knowledge of CI mechanism would be an advantage.

7.      Excellent written and spoken communication skills in English.

8.      Strong computer skills (MS Word, Excel, Outlook and Power Point).

9.      Experience in working with grants funded by CI Members, OFDA and UN Agencies preferred. 

10.  Knowledge of CRS and Sphere emergency guidelines.

11.  Ability and willingness to work and live in diverse, challenging and potentially unstable environment.


1.      Master’s Degree in international relations, international development or related field. 

2.      Minimum 5 years’ experience working within international development, including direct experience in fast paced emergency environments.

  1. Supervisory experience and management and team building skills, especially in a multicultural setting

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

* Integrity

* Accountability and Stewardship

* Build Relationships

* Develops Talent

* Continuous Improvement and Innovation

* Strategic Mindset

Program Manager Competencies

  • Sets clear goals and manages toward them
  • Collaborates effectively with staff and stakeholders
  • Manages financial resources with integrity
  • Applies program quality standards to project design and organizational learning

Emergency Competencies

  • Communicates strategically under pressure
  • Manages stress and complexity
  • Actively promotes safety and security
  • Manages and implements high-quality emergency programs

Physical Requirements/Environment: The position will be based in Jakarta, Indonesia.

Foreign Language Required: Professional proficiency in English and Bahasa (helpful). 

Disclaimer Clause: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

About the Organization

CRS staff, alongside our partners and the people we serve, work daily to bring our mission and guiding principles to life. We share our stories of hope, compassion and solidarity to inspire others to join us in creating a more just and prosperous world for all.

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