The Partnership for Supply Chain Management (PFSCM) brings together multiple private sector and non-governmental organizations that are among the most trusted names in supply chain management and international public health and development in the world. PFSCM has been recognized internationally for its work to save lives through stronger public health supply chains; the partnership won two supply chain distinction awards from the European Supply Chain and Logistics Summit in 2010 and was a finalist in the 2012 Supply Chain Innovation Award Competition sponsored by the Council of Supply Chain Management Professionals (CSCMP) and SupplyChainBrain.
The Global Fund to Fight AIDS, Tuberculosis and Malaria is a major financing institution in the fight against these diseases in 140 countries. The Global Fund selected PFSCM to be its primary Procurement Agent for Global Fund principal recipients, under its Pooled Procurement Mechanism aimed at ensuring a cost-effective and efficient procurement process that meets all the Global Fund standards for a Procurement Agent. This service provides support to countries to resolve procurement bottlenecks and supply chain management challenges and to facilitate timely access to pharmaceuticals and other health products.
In addition, PFSCM implements other supply chain management projects with other client/donors including the Malaria Consortium and several developing country governments.
The Freight Analyst is expected to provide effective and accurate analysis of freight costs, expenditures, and on-time delivery performance in the shipping function of the organization. The Freight Analyst manages the invoice to pay process for all 3PL services and is responsible to identify, manage and solve complex billing issues and provide managed logistics solutions that are cost effective and in line with industry standards. The Freight Analyst is expected to stay current with industry and sector practices and drive best practice standards and continuous improvement in both cost and delivery performance internally.
The Freight Analyst is a member of the Freight Services team within the Global Supply Chain Unit.
- Audit all international and domestic invoices and approve freight payments for 3PLs.
- Analyze data collected from external and internal sources and prepare monthly ad hoc reports.
- Analyze freight processes and recommend improvements to all transportation and warehouse operations.
- Analyze the contracted logistics suppliers’ performance against established Key Performance Indicators including periodic, pre-established reviews, and audits of service providers for service compliance.
- Conduct cross freight forwarder rate comparisons and external market research to benchmark freight costs vs. industry standards.
- Maintain 3PL contract rate records, keeping them up to date in line with pre-determined schedules, and monitor billing queries, proactively resolving issues.
- Maintain pricing trend records for carriers and the wider industry, noting key developments.
- Monitor tracking system, identify system errors, and recommend appropriate enhancements.
- Monitor payments to 3PLs, coordinating with internal teams and providing optimal support across PFSCM Units to resolve all freight-related payment issues, while ensuring compliance to organizational requirements.
- Investigate and resolve claim issues for inbound and outbound international and domestic freight shipment processes.
- Create KPI reports and track overall expenditure of the organization for freight movements, working with the Performance Management and Finance Units.
- Assist the Freight Services Manager to oversee freight management duties and ensuring adherence to PFSCM timelines.
- Proactively, suggest different ways through which the process of freight forwarding can be improved based on trends emerging from the analysis of freight costs and performance KPIs, working closely with the Global Supply Chain team to drive best practice standards.
- Provide input into RFI and RFP responses, as requested.
- Bachelor’s degree in supply chain operations, freight forwarding and transportation, project management, or a related field.
- 5+ years’ experience in a commercial organization at a national and or international level in supply chain, freight forwarding and transportation, or project management.
- Proven track record in the distribution of pharmaceutical products including local distribution and collaboration with national and international stakeholders including government and the donor community.
- Previous experience working with international donor agencies, preferred.
- Strong written/verbal communication and interpersonal skills with strong sense of customer service. English fluency required.
- Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities, and work in a team with diverse cultural backgrounds.
- Demonstrated analytical skills; solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines.
- Team player who is also able to work independently and handle conflicting priorities while maintaining consistent, quality performance standards.
- Advanced ability to work comfortably with Microsoft Office software, specifically Word, Excel, and PowerPoint.
- Willingness and availability to travel, and perform other duties as needed.
- Must be eligible to work in the Netherlands.
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