Global Human Resources Partner  

ICAP at Columbia University
New York, New York, United States
Apply by 25 August 2018
Posted on 26 July 2018

Job Description

Details | Careers | ICAP at Columbia University


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As a highly valued member of the Global HR team, the Global HR Partner will report to and work collaboratively with the Director of Human Resources to support and partner with diverse, dynamic, and dedicated colleagues globally as we strive to improve the health of families and communities around the world.

The Global HR Partner will provide technical support to country office based HR practitioners to develop, implement, monitor and evaluate country-specific policies and procedures to improve country office HR systems in line with ICAP Standard Operating Procedures, local labor law requirements and prevailing employment practices.


Recruitment and Onboarding

  • Provides recruitment support and guidance for country office based positions while developing innovative techniques to refine sourcing and attract highly qualified candidates
  • Support proposal recruitment efforts and country office start-up in collaboration with the technical, program, and operations teams
  • Ensures that international assignees are oriented and onboarded appropriately

Compensation and Benefits

  • Collaborates with country office leadership to draft or revise salary scales based on salary survey data and internal equity to ensure competitiveness with local market
  • Supports Director of HR in maintaining an attractive allowances and benefits plan for country office based employees that reflect national operating contexts and organizational needs

Legal and Compliance

  • Facilitates interactions with and seeks guidance from local legal counsel(s) to interpret national labor and taxation laws and prevailing HR practices so that ICAP’s missions and values are reflected and organizational risk is reduced
  • Assists country management teams to draft and revise local hire manuals to ensure compliance with local labor law, ICAP Standard Operating Procedures and Columbia University policies

Employee Relations and Performance Management

  • Partners with ICAP HR practitioners and country office leadership in order to navigate and resolve sensitive and complex matters involving ICAP employees, consultants and stakeholders
  • Propose solutions, tools, and strategies that foster positive, supportive working environments globally
  • Establish relationships within the ICAP Global HR network as well as with country office leadership built on trust and open communication
  • Monitor and support a performance management approach that encourages regular feedback and career development
  • Provides guidance and support to country office management teams on employee retrenchment plans prior to or during periods when staffing reductions are necessary
  • Perform other duties as assigned
  • Bachelor’s Degree or equivalent in education and experience, plus 4 years of related experience.
  • HR Certification (SHRM-CP, SHRM-SCP, PHR, SPHR, GPHR) highly desired
  • 4+ years of progressively responsible experience in Human Resources at a global non-governmental organization supporting multiple countries
  • Familiarity with labor laws in countries in which ICAP implements program
  • Experience with USG and/or international donor funded organizations
  • Demonstrated experience acting as a partner to diverse populations based in multiple offices
  • Ability to exercise sound judgement that takes into account cultural sensitivities
  • Professional experience outside of the US, preferably in sub Saharan Africa and/or Asia
  • Maintains high level of confidentiality on all matters
  • Demonstrated skills in negotiation, coaching, and influencing
  • Demonstrated proficiency in the use of Microsoft Office Suite (especially Word, Excel and PowerPoint), applicant tracking systems, and HRIS
  • Excellent verbal and written communication skills
  • Master’s Degree in Human Resources, Public Administration, or related field, strongly preferred
  • Proficiency in written and spoken French or Portuguese highly desirable
  • Up to 25% domestic and international travel per fiscal year which average 1 week in duration

About the Organization

ICAP was founded in 2003 at Columbia University’s Mailman School of Public Health. Now a global leader with expertise in HIV prevention, care and treatment, and health systems strengthening, ICAP provides technical assistance and implementation support to governments and non-governmental organizations in more than 30 countries. ICAP has supported work at more than 5,300 health facilities around the world. More than 2.5 million people have received HIV care through ICAP-supported programs and nearly 1.4 million have begun antiretroviral therapy. Visit ICAP online at:

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