Health Information Systems Specialist

  • Mid-level, Full-time staff position
  • Posted on 12 August 2020

Job Description


The Health Information Systems Specialist will work as part of the Evidence, Performance and Impact (EPI) team at MSH. S/he will provide technical support to the MSH home offices and MSH projects in DHIS2 and other information management systems as the primary system administrator. S/he will contribute to the monitoring and evaluation (M&E) systems, by ensuring that MSH’s database is properly managed and accessible to teams globally. The HIS Specialist will participate and often lead the development and maintenance of MSH’s DHIS2-based database, DREAM@MSH, and all its project instances.

DREAM@MSH (MSH-DHIS2) Global Development and Management (40%)

  • Manage DREAM@MSH on a day-to-day basis as the primary system administrator.
  • Develop new features for organization wide metrics and initiatives (e.g. customized dashboards).
  • Troubleshoot DREAM@MSH issues with support from BAO Manager.
  • Work with the Data and Digital health (DDH) team on improving DREAM@MSH’s interoperability.

DREAM@MSH (MSH-DHIS2) Project Instances Development and Maintenance (30%)

  • Provide service to MSH field projects in DREAM@MSH by supporting project instance configuration and maintenance through life of project.
  • Develop new features for projects on demand (e.g. dashboards and custom forms).

DHIS2 Capacity Building (15%)

  • Design and conduct DHIS2 trainings for MSH staff in both home and field offices.
  • Build upon current DHIS2 learning materials produced for staff.

Monitoring, Evaluation, Learning and Research (MEL) (15%)

  • Support EPI team by contributing to MEL services (e.g. setting up metrics, running analyses).
  • Contribute to the design of research protocols (e.g. develop hypotheses, write analysis plans, and calculate sample sizes).
  • Determine appropriate statistical tests and measures for research and, when necessary, conduct analyses.


Required: Bachelor’s degree in a relevant field, such as biostatistics, health statistics, or information systems, or equivalent work experience.

Preferred: Master’s degree


Required: Six years of directly relevant experience. Education may be counted in lieu of experience.

Preferred: Eight years of directly relevant experience

Demonstrated experience with current approaches and tools for information management systems, including the use of data to inform decision-making, communication, and other strategic initiatives.

Demonstrated experience using and managing large databases.

4 to 5 years of experience in managing health information management systems built on DHIS2.

In-country experiences working on DHIS2 instances in Low & Middle Income Countries is an asset.

Knowledge & Skills


  • Strong English-language scientific and technical writing and presentation skills.
  • Excellent interpersonal skills and demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants.
  • Advanced expertise in DHIS2 (system administrator level).
  • Knowledge of appropriate data visualization software for creating tables, graphs, and charts.
  • Knowledge of monitoring and evaluation principles and methods.
  • Attention to detail. Demonstrated organization and time management skills.


  • Fluency in French.
  • Knowledge and proven experience in the use of statistical software packages such as R for data analysis and modelling.


  • Demonstrated ability in assessing priorities and managing various activities and stakeholders in a time-sensitive environment.

Ability to meet deadlines with attention to detail and quality.

About the Organization

Management Sciences for Health, an international nonprofit organization, is dedicated to closing the gap between what is known and what is done about public health problems. MSH saves lives and improves health by helping public and private organizations throughout the world to effectively manage people, medicines, money, and information. Working from more than 30 country offices and our US headquarters, our staff from 65 nations is highly regarded for its technical expertise, integrity, and commitment to making a lasting difference in health.

Management Sciences for Health (MSH) is a nonprofit international health organization composed of more than 2,000 people from 73 nations. Their mission is to save lives and improve the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health. Together with their partners, they are helping managers and leaders in developing countries to create stronger management systems that improve health services for the greatest health impact.


MSH takes an integrated approach to building high-impact sustainable programs that address critical challenges in leadership, health systems management, human resources, and medicines. Simply put, they support stronger health systems for greater health impact.

Their expertise in these areas falls into the broad categories of management functions—for example, leadership and governance or pharmaceutical management—and health areas like tuberculosis or maternal, newborn, and child health. They apply their expertise by

  • Partnering with governments, local organizations, and communities in developing nations to build their own capacity for long-term health impact;
  • Providing global leadership in critical areas of health management and health care delivery;
  • Bringing the best of MSH from around the globe to the people we serve, working as One MSH with a focus on lasting health system improvements.



Leadership, Governance, & Management

They work with in-country partners to build stronger health systems to improve:

    • the management and leadership of priority health programs, health organizations, and multisectoral partnerships such as The Global Fund to Fight AIDS, Tuberculosis and Malaria, developing a critical mass of managers at all levels of the health system who can lead and inspire teams to achieve results;
    • the management systems of health organizations in the public and private sector, transferring practical approaches and skills to ensure that management structures contribute to sustainable organizational success;
    • the governance and management of health organizations and multisectoral partnerships, facilitating change and transferring knowledge to enable organizations to administer their resources efficiently and scale up their services.


Health Service Delivery

MSH combines extensive public health expertise, proven service delivery approaches, and evidence-based interventions in five critical areas:

    • HIV & AIDS
    • Tuberculosis
    • Maternal, newborn, and child health
    • Family planning and reproductive health
    • Other communicable diseases, including malaria and pandemic and avian influenza

Human Resources for Health

MSH helps governments develop multisectoral strategies and policies to plan and manage their health workforces. We use a comprehensive approach that addresses all the facets of human resources for health needed to achieve an adequate supply of well-trained and motivated health workers. MSH offers capabilities in leadership, human resource management, education, partnerships, policy, and finance to achieve these goals.

Pharmaceutical Management

Vital to our success is a participatory approach to project design and implementation, which cultivates broad-based support from all stakeholders. We also build and improve infrastructure and local capacity to effectively purchase, store, deliver, and use quality essential medicines.

Health Care Financing

MSH helps governments and NGOs assess their current financial situation and systems, understand service costs, and develop initiatives to use existing funds more effectively and generate additional revenue—all with the goal of supporting a nation’s health priorities.

Health Information

MSH has developed proven methods for rapidly strengthening the analysis and use of existing health data—normally at the province, district, and facility levels—without revising existing recording and reporting requirements. With an emphasis on learning through action, district teams undertake assessments of health services, identify gaps in performance, and design solutions to support better decision-making and, therefore, better management of improved services.

MSH has worked closely with the Health Metrics Network of the WHO to develop a comprehensive approach for enhancing the performance of health information systems and data by employing a practical, strategic planning process that can be carried out by national working groups.

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