HR/ Contracts Manager USAID/ South Africa MERL

  • Mid-level, Full-time staff position
  • Posted on 27 July 2018

Job Description


The Monitoring, Evaluation, Research and Learning (MERL) activity supports United States Agency for International Development (USAID)/South Africa’s Health Office by working collaboratively with the members of the office to achieve their overall goals by creatively finding innovative solutions, supplement their existing staff capacity and complement, and as appropriate enhance capacity in performance management; evaluation and research; and systematic collaboration, continuous learning and adaptive management.

As one of the principal agencies responsible for the implementation of the President’s Emergency Plan for AIDS Relief (PEPFAR), USAID shares the Government of South Africa’s and PEPFAR’s strategic focus that utilizes quality epidemiologic results and budget data to ensure accountability, learn from experience, gain efficiencies, and maximize impact on the TB and HIV epidemics. This approach hinges on continually collecting and analyzing high quality data and using these data to strategically focus resources, improve implementing partner management, and replicate best practices and efficient interventions.

By bolstering MERL capacity, this activity seeks to support USAID’s Bilateral Health Office to meet MERL objectives for its HIV and TB programs and ultimately to achieve results across its specific health areas. In leading the MERL activity, the Panagora Group seeks to flexibly and rapidly respond to USAID’s needs as they arise by working with a wide array of South African consultants and institutions that are creative problem solvers specializing in many aspects of monitoring, evaluation, research and learning.

Principal Duties and Responsibilities 

Responsibilities: The Human Resources (HR)/Contract Manager will serve as the main point of contact for recruitment of short term technical assistance and subcontracts under the task order and will lead the activity office operations. He/she will:


  • Liaise closely with USAID and other IPs on upcoming consulting needs
  • Work closely MERL technical staff in drafting and gaining approval of SOWs
  • Responsible for maintaining to the database with up-to-date information on potential consultants and contract them quickly
  • Recruit, onboard, train, and evaluate consultants 
  • Negotiation salaries per contract terms
  • Conduct due diligence checks on recruits, including reference checks and salary and education verification
  • Liaise with HQ for special HR requests by USAID, including on all international STTA
  • Maintaining compliant HR files
  • Tracking use of consultants including comprehensive list of deliverables and work days ordered
  • Granting consultants access to shared MERL workspace, as needed
  • Facilitate access requests to USAID, as needed
  • Network closely with IPs for recommendations and feedback on consultant performance


  • Stay up-to-date on CLA activities at USAID and IPs to anticipate their subcontracting needs
  • Maintain a database of local subcontractors, particularly in the fields of CLA, surveys, and training/learning
  • Ensure timely subcontract negotiations within USAID regulations
  • Conduct due diligence and maintain compliant subcontract files
  • Conduct project procurements in accordance with USAID regulations 
  • Ensure project management is USAID compliant 

Activity Operations

  • Supervise the Management and Operations Support team
  • Mentor junior staff on USAID rules and regulations, as needed
  • Setup systems to help ensure activity management is USAID compliant 
  • Oversee and report on project finances with input from Finance Manager
  • Ensure smooth office operations and a polished and organized environment for guests
  • Guide the office operations, HR, and procurements per the activity’s policy manuals
  • Liaise with office subcontractors, including local lawyers, banks, and cleaning services
  • Assume other duties as assigned


  • A Master’s degree in business, human resources, law, management, or a related field (or undergraduate degree with 11 years of experience) 
  • Six years of experience in international development or global health management managing donor-funded projects 
  • Excellent record of cost control and timely procurement of services for donor-funded projects 
  • Experience recruiting, onboarding, and managing consultants  
  • Experience working on USAID or other USG contracts 
  • Excellent knowledge of USAID rules and regulations  
  • Legal right to work in South Africa

About the Organization

The Panagora Group is a rapidly expanding woman-owned small business providing novel solutions in health, development and learning. Panagora Group believes that focusing on novel and integrated approaches to health and development will yield the best long-term results. Panagora Group is establishing a new office in Pretoria, South Africa and is looking for creative, results-focused self-starters who can deliver under pressure and work collaboratively as a team.

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