Human Resources Coordinator

  • Entry-level, Full-time staff position
  • Posted on 17 March 2020
  • Washington, DC, District of Columbia, United States
  • Closing on 16 April 2020
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Job Description


Title: Human Resources Coordinator

Department: Human Resources

Reporting to: Lead, HR Technology and Innovation

Based in Washington DC

Who we are

We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing.

There are over 8,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.

Join us!

PSI is seeking a self-motivated, detail oriented Human Resources Coordinator to support PSI’s Human Resources operations. The values that guide our work are playful professionalism, innovative thinking, the desire to provide the highest level of quality and service to our internal clients, make an impact, and keep it real. We’ve been dubbed ‘the problem-solvers of PSI’ – a name we’re proud of. So, if you love a good challenge, and care about making a difference both big and small, read on!

The Human Resources Coordinator is responsible for administrative and operational support to the overall HR department. While this position will report to the Lead, HR Technology & Innovation, this role will work on projects across the HR team and receive functional supervision from the functional leads. This is an excellent opportunity for someone interested in building their experience in human resources, particularly in an international non-profit setting.

Sound like you? Read on to find out more.


Your contribution
  • Provide support to HR operations, talent advisors, talent acquisition, total rewards and talent development. Duties include (but are not limited to): oversight and management of the employee life cycle, management of electronic and personnel records and monitoring the HR budget.
  • Ensure consistent application of HR practices and policies, including employment eligibility, monitoring compliance and global mobility packages for international staff.
  • Liaise with the talent development and talent acquisition teams to optimize onboarding, off boarding and training processes for PSI staff.
  • Lead small, ad hoc projects such as employee handbook tracking, managing job profiles and HR system updates or implementations.
  • Manage departmental cross-cutting programs such as HR metrics reporting and editing SharePoint pages.
  • Manage shared departmental inboxes and responding to phone and email inquiries. Troubleshooting and if necessary, escalating, issues as needed.
  • Provide logistical, ongoing support for HR meetings and trainings.

What are we looking for?

  • Bachelor’s degree preferred in business administration, human resources, international relations, or other related fields.
  • A minimum of two-three years of professional work experience in a Human Resources department.
  • Some experience working in an NGO or donor funded organization preferred.
  • Experience with MS Office Suite (Word, Excel, PowerPoint) required. Knowledge of HRIS-based software and SharePoint preferred.
  • Ability to anticipate departmental needs, problem-solve and tackle problems with enthusiasm, have excellent attention to detail, and interpret policy for decision making.
  • A keen sense of urgency and ability to multi-task and meet deadlines, positive mindset, and comfort with the ambiguity and pace of a dynamic organization.
  • Effective communication skills, both verbal and written. You’re great about proactively reaching out to others to offer your support.
  • A ‘People-First’ mindset, prompt, reliable, considerate and have great attention to detail.
  • Excellent organizational and analytical skills.
  • Ability to maintain complete confidentiality for sensitive issues.
  • PSI will not consider work visa sponsorship for this position. Must be authorized to work in the United States.
  • The successful candidate will be required to pass a background check.
  • References will be required.

Successful candidates will possess the ability to work and maintain confidential information in a discreet and professional manner; the ability to manage large workloads; excellent organizational skills, with special attention to detail; exceptional communication skills, and polished presentation manner; willingness to take initiative, anticipate needs and problem solve; ability to work under pressure and maintain a pleasant and helpful attitude; and sound judgement and reliability.


  • Non-Exempt

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or call (202)785-0072.


About the Organization

About PSI: PSI is a leading global health organization with programs targeting malaria, child survival, HIV and reproductive health. Working in partnership within the public and private sectors, and harnessing the power of the markets, PSI provides life-saving products, clinical services and behavior change communications that empower the world's most vulnerable populations, in over 65 countries to lead healthier lives. Over 150 staff in the Washington D.C headquarters, 100 overseas expatriate staff and almost 8,000 local staff work to execute PSI’s critical and innovative programs worldwide. Health Impact and Donors: PSI has a unique focus on measurable health impact much like successful corporations measure profitability. Measuring the results of PSI’s health interventions isn’t as simple as counting lives saved. PSI employs an entire team of researchers to continuously evaluate PSI performance against evidence-based objectives and verifiable indicators. Such strict measurement of PSI performance is what sets the organization apart from others in the field and feeds into the design of innovative, targeted and cost-effective interventions. By utilizing the DALY (Disability Adjusted Life Year) system, PSI estimates that in 2009 alone, its programs directly prevented more than 156,000 HIV infections, 2.6 million unintended pregnancies, almost 150,000 deaths from malaria and diarrhea and 19 million malaria episodes. In addition, roughly 25,000 patients were treated for TB. With a focus on decentralized management and local experts, innovative programs and successful benchmarking, PSI is proud of its long term commitment to serve those most in need. PSI is supported by several major donors including: governments of the United States, United Kingdom, Germany and the Netherlands; the Global Fund, various United Nations agencies, private foundations, corporations and individuals. Areas of PSI focus: HIV: PSI has HIV programs in over 60 countries around the world. Interventions, which include social marketing of HIV products and services and targeted HIV communications, are based upon a commitment to produce measurable health impact and an emphasis upon rigorous research and evaluation. Although condom social marketing and targeted communications remain the cornerstones of PSI's work to address the HIV pandemic, country programs also implement an increasingly comprehensive range of interventions in response to the changing needs of specific country contexts and populations. PSI is increasingly implementing innovations such as male circumcision services and targeted communications for concurrent sexual partnerships and injection drug use interventions. TB: Tuberculosis (TB) is a curable and preventable illness, yet it remains a major cause of death worldwide. It is one of the biggest killers of women of reproductive age and the most common cause of death among people living with HIV/AIDS. PSI provides a variety of innovative TB and TB/HIV-related services, engaging private providers in diagnosis and treatment and integrating HIV counseling and testing with TB services. It also creates innovative behavior change communications campaigns to increase awareness of TB and TB/HIV and to promote healthy behaviors. Child Survival: Vulnerable children are one of PSI’s most important target groups. According to the WHO, nearly 10 million children under the age of five die each year – more than 1,000 every hour. Tragically, about two-thirds of child deaths are preventable through practical, low-cost interventions. PSI works to improve child survival by helping developing countries address water-borne diseases such as diarrhea, malaria, pneumonia and HIV with prevention and treatment education and products. PSI’s child survival programs improve the health and save the lives of children under five in more than 30 countries. Reproductive Health: In over 30 countries throughout the world PSI empowers women and couples to lead healthier lives by providing access to innovative family planning and maternal health products and services. Every year, there are more than 60 million unintended pregnancies and more than 500,000 women die from pregnancy-related causes. In 2008 alone, PSI prevented an estimated 3.1 million unintended pregnancies and 15,000 maternal deaths, and enabled millions of couples to plan their families. Over the past three decades, PSI has expanded the contraceptive methods in its portfolio from male condoms and oral contraceptives to include injectable contraceptives, intrauterine contraceptive devices (IUD), emergency contraception pills, implants, female condoms, voluntary sterilization, and fertility awareness methods such as the Standard Days Method using Cyclebeads®. PSI’s RH platform has also grown to address maternal mortality through the prevention of post-partum hemorrhage and sepsis, and the prevention of unsafe abortion. Clean Water: Access to clean water is a challenge in almost all of the countries PSI operates in. Increasing awareness of water borne diseases and accessibility to treated water are a core part of PSI’s efforts across its health areas. PSI and its many partners are working together to promote the Safe Water System, a water quality intervention that employs proven, easy-to-use and inexpensive solutions such as household water treatment appropriate for the developing world. Household water treatment and safe storage ensures that each sip of water is safe to drink. Household water treatment can be adopted quickly, inexpensively, at national scale in both development and emergency situations, making an immediate difference on the lives of those who rely on transporting to and storing water in their homes. Malaria: PSI provides malaria control support to national Ministries of Health in over 30 countries worldwide. PSI tailors its malaria control programs to the unique environment in each country and the needs outlined by the Ministry of Health to achieve the Abuja Targets and MDGs. PSI’s malaria control programs include delivery of insecticide treated mosquito nets, pre-packaged malaria treatment, behavior change communications and operational research.

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