Human Resources Manager

  • Mid-level, Field assignment
  • Posted on 10 February 2020
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Job Description

Category: Programs
Req ID: HUMAN01937
Posted Date: 2020-02-04
Schedule: Full Time
Location: Khartoum, South Sudan SSD


Background:

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 15 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

Position Summary:

Creative Associates seeks a Human Resources (HR) Manager for an upcoming USAID/OTI-funded program in Sudan. The HR Manager leads HR practices and objectives that will provide a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff. The HR Manager is responsible for the maintenance of processes and metrics that support the achievement of the project’s goals which includes ensuring compliance with Creative and donor/client human resources policies, procedures, and regulations.

Primary Responsibilities:

  • Manage HR office operations ensuring compliance with Creative and client HR rules and regulations;
  • Lead/coordinate the full-cycle recruitment process including finalization of job descriptions, advertisement of vacancies, review of applicants, scheduling and conducting interviews alongside project senior management, checking candidate references, and collecting new hire documents;
  • Lead onboarding and orientation of new project hires;
  • Manage employee benefits enrollment and ensure all inquiries and challenges faced by employees regarding their insurance are handled;
  • Coordinate the performance evaluation process;
  • Provide information and advice to project staff regarding HR policies and procedures;
  • Coordinate staff training and establish staff development plans based on staff appraisals and evaluations;
  • Receive and log various grievances or complaints from employees; consult with Regional HR Operations Manager and legal counsel regarding difficult cases and provide recommended solutions prior to forwarding complaints to management for review;
  • Provide oversight related to the updating of personnel files and other related HR documents including employment agreements, amendments, time sheets, calendar holidays and leaves;
  • Provide information as required by Compliance Officers/Auditors during audits; and
  • Perform other duties as assigned.

Required Skills & Qualifications:
  • Bachelor’s degree in human resources, business administration or a related field;
  • At least five (5) years of progressively responsible HR experience working on donor-funded projects in Sudan. Previous experience working on USAID-funded projects and knowledge of corresponding rules and regulations highly desired;
  • Excellent communication and interpersonal skills;
  • Excellent record keeping and documentation skills;
  • Demonstrated knowledge of Sudanese labor law;
  • Proficiency with Microsoft Office; and
  • Verbal and written working fluency in Arabic required. Proficiency in English highly desired.

Local candidates strongly encouraged to apply.

Position contingent upon donor funding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

PI117934329

About the Organization

Creative Associates International (Creative) is a dynamic and fast-growing professional services firm that specializes in international development in the areas of education, democratic transitions and stabilization in post-conflict environments. Based in Washington, D.C., the firm has field presence in 20 countries worldwide with a strong and diverse portfolio that includes global contracts with the U.S. Agency for International Development (USAID) and other clients including the U.S. Department of State and the U.S. Department of Defense. The firm has earned a solid reputation among its clients and missions worldwide and is well-regarded by competitors and partners alike.

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