Human Resources Manager

  • Mid-level, Field assignment
  • Posted on 20 March 2020
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Job Description

Category: Programs
Req ID: HUMAN01996
Posted Date: 2020-03-19
Schedule: Full Time
Location: Bogota, Colombia COL


Background:

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

Project Summary:

TheResilient Communities Activity (RCA)activity inColombiaaims tostrengthen local systems for enhanced human securityconditionsand thus mitigate the effects of organized criminal groups and otherviolentincidents in target locations. It isexpectedthat local capacity-buildingandsustainablecoordination processes among key stakeholders will drive this activity.

Position Summary:

Creative Associates seeks a Human Resources (HR) Manager for an upcoming USAID-funded program in Colombia. The HR Manager will be responsible for assisting with all field-based HR and administration issues regarding national and international staff. This includes the coordination and completion of all recruitment processes. S/he will manage local national staff benefits as well as other related tasks as assigned. S/he is also responsible for providing overall administrative support to senior management on decision making regarding HR issues and ensures smooth flow of work throughout the project.

Reporting & Supervision:

Reporting directly to the Deputy Chief of Party (DCOP), the HR Manager will support the management of a field team and offices for implementation of the program. S/he will liaise with the relevant regional HR managers on related corporate HR matters.

Primary Responsibilities:
  • Manage HR office operations ensuring compliance with Creative and USAID HR rules and regulations and meeting all requirements and deadlines pertaining to HR in a timely manner;
  • Coordinate and conduct recruitment functions; communicate with department representatives to establish the development of job descriptions/announcements including opening and closing dates and develops and places advertisements;
  • Manage the hiring process, in conjunction with senior management, to coordinate the screening of applications, interview process, and development of selection tools; performs reference checks, etc. and sends appropriate correspondence to all applicants in a timely manner;
  • Work with project managers to ensure timely hire/renewal of consultants under project grants, ensuring required documentation is obtained;
  • Develop, establish and update the Employee Manual, Internal Regulations, HR Policies, Performance Appraisals, the Employment Agreement and Consultancy Contracts;
  • Develop, maintain and update, if necessary, human resources systems in collaboration with the DCOP;
  • Within scope of responsibility, provides information and general assistance to the employees regarding human resources policies and procedures; answer questions and provide information regarding interpretation of rules, problem solving, general advices and recruitment issues;
  • Serve as liaison with DCOP Operations/General Ops Manager to local legal services to advise on HR employee issues involving local labor law and grievances;
  • Plan and conduct new employee orientation to foster a positive attitude towards organizational objectives;
  • Responsible for coordinating staff training and establishing staff development plans based on staff appraisals and evaluations;
  • Provide training to local staff on HR policies and procedures contained in the Host Country National Manual and Handbook;
  • Prepare various forms of HR correspondence including letters, memos, tracking sheets, bulletins, announcements, training and capacity building plans and memoranda; updates various charts;
  • Advise managers on deadlines for 90-day probation status, employee performance evaluations, and personnel action forms;
  • Receive and log various grievances or complaints from employees; consult legal counsel on difficult cases and provide options prior to forwarding complaints to management for review;
  • Provide information and general assistance to employees regarding human resource policies and procedures and respond to employee questions and provides information regarding interpretation of HCN employee rules;
  • Provide administrative decision-making support and leadership to resolve employee problems; counsel employees and supervisors concerning performance and disciplinary matters; review and provide recommendations on a case by case basis;
  • Provide administrative support to HR and Administration Department in all HR functions;
  • Coordinate employee recognition activities such as service awards, employee-of-the month, etc. in consultation with senior management;
  • Provide oversight to HR staff on organization and update of personnel files and other related HR documents including employment agreements, amendments, time sheets, calendar holidays and leaves, ensuring confidentiality;
  • Liaise with health and life insurance Company to provide required benefits to local employees;
  • Supervise subordinate HR and administration position;
  • Conduct HR employee performance appraisals;
  • Organize and evaluate office production and procedures and create processes to manage work flow;
  • Provide direction and oversight to the maintenance of the HR information system; and
  • Perform other related duties as assigned.

Required Skills & Qualifications:
  • University degree related to HR, administration, or business administration, plus five (5) years of work experience in a related field;
  • Certification in HR (PHR, SPHR, GPHR) is considered a plus;
  • Multi-tasker with positive attitude;
  • Good communication and interpersonal skills;
  • Considerable knowledge of local employment law is a plus;
  • Proficient at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc;
  • Excellent record keeping and documentation skills and the ability to correspond effectively via electronic methods; and
  • Written and spoken fluency in English and Spanish.

Local candidates are strongly encouraged to apply.

Position contingent upon donor funding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

PI119201668

About the Organization

Creative Associates International (Creative) is a dynamic and fast-growing professional services firm that specializes in international development in the areas of education, democratic transitions and stabilization in post-conflict environments. Based in Washington, D.C., the firm has field presence in 20 countries worldwide with a strong and diverse portfolio that includes global contracts with the U.S. Agency for International Development (USAID) and other clients including the U.S. Department of State and the U.S. Department of Defense. The firm has earned a solid reputation among its clients and missions worldwide and is well-regarded by competitors and partners alike.

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