Human Resources Manager, Community-based education project in Afghanistan

  • Mid-level, Field assignment
  • Posted on 11 February 2020
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Job Description

Category: Programs
Req ID: HUMAN01765
Posted Date: 2019-09-25
Schedule: Full Time
Location: Kabul, Afghanistan AFG

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

Project Summary:
Creative Associates seeks a Human Resources Manager for an upcoming five-year, multi-million-dollar USAID community-based education project in Afghanistan. Enrolling more children in school is one of the Ministry of Education’s (MoE) highest priorities given the 3.7 million out of school children. Over the next five years, the MoE aims to increase low primary school attendance and improve secondary school enrollment, especially for poor and disadvantaged children in rural areas. The challenge lies in that there are simply not enough government schools and teachers to meet the need. Resource constraints have hindered the MoE in establishing an adequate number of public schools throughout the country. Vast gender disparities persist as well, with girls representing 39 percent of all enrolled students. Community-based education (CBE) continues to provide education opportunities to children where formal schools are still non-existent.

Position Summary:
The Human Resources (HR) Manager leads HR practices and objectives that will provide a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff. The HR Manager is responsible for the maintenance of processes and metrics that support the achievement of the project’s goals as well as ensuring compliance with Creative and donor/client human resources policies, procedures, and regulations.

Reporting & Supervision:

The HR Manager reports directly to the Chief of Party. The HR Manager will liaise regularly with the Regional HR Operations Manager on related project and corporate HR matters.

Primary Responsibilities:
  • Lead/coordinate the recruitment process including finalization of job descriptions, advertisement of vacancies, review of applicants, scheduling and conducting interviews alongside senior management;
  • Onboarding/orientation of new project hires;
  • Serve as an advisor to senior management on human-resource-related issues;
  • Work closely with management and employees to improve work relationships and build morale;
  • Receive and log grievances or complaints from employees; consults with Chief of Party, Regional HR Manager as well as legal counsel regarding difficult cases and provides recommended solutions prior to forwarding complaints to management;
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance;
  • Prepare and provide new employee documents containing Creative rules and regulations.
  • Process and upload employee records confidentially and accurately in physical files and in the Creative HR system, UltiPro;
  • Work with Team Leaders to ensure employees who go on leave fill in Leave Forms;
  • Ensure individual employees fill in and submit timesheets on time;
  • Reconcile timesheets with information on Leave Forms;
  • Ensure all employees are on Medical Insurance, together with their eligible dependents;
  • Ensure all queries and challenges faced by employees regarding their medical insurance are attended to by the Insurance Company for clearance;
  • Coordinate the performance evaluation process and ensure all performance evaluations are completed in a timely manner;
  • Responsible for staff training and establishing staff development plans based on staff appraisals and evaluations;
  • Provide information as required by Compliance Officers/Auditors during the control/audit exercise; and
  • Perform other duties as assigned.

Required Skills & Qualifications:
  • Previous experience working on programs funded by international donors (preferably USAID)
  • BA/BS degree in relevant field highly desired;
  • Must have five (5) years’ general work experience and over three (3) years prior relevant experience in Human Resources Management; and
  • Strong communication skills; fluency in Dari and Pashto required and advanced knowledge of spoken and written English highly desired.

Local candidates strongly encouraged to apply.

Position contingent upon donor funding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


About the Organization

Creative Associates International (Creative) is a dynamic and fast-growing professional services firm that specializes in international development in the areas of education, democratic transitions and stabilization in post-conflict environments. Based in Washington, D.C., the firm has field presence in 20 countries worldwide with a strong and diverse portfolio that includes global contracts with the U.S. Agency for International Development (USAID) and other clients including the U.S. Department of State and the U.S. Department of Defense. The firm has earned a solid reputation among its clients and missions worldwide and is well-regarded by competitors and partners alike.

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