Human Resources Regional Partner

  • Mid-level, Full-time staff position
  • Posted on 12 August 2020

Job Description

S/he will lead and facilitate the development of a highly effective, regular, and strategic HR function in Bangladesh, Nepal, and the Philippines that ensures the organization has the structure, culture, and talent needed to deliver on program goals and effectively serve its beneficiaries. This individual will direct and facilitate the delivery of key HR services and infrastructure in line with the MSH’s Human Capital Strategy for efficient and effective services at multi-levels. S/he will drive the implementation and adaptation of HR global initiatives and practices across the region. The Position serves as advisor and counsel to maximize staffing resources and performance, ensure economy and efficiency of work processes, and contain institutional risk.

Recruiting (30%)
- Support the recruiting process in Bangladesh, Nepal, and the Philippines.
- Ensure all recruitment policies, procedures, and techniques are adhered to and recommend improvements.
- Review and prepare recruitment materials including job descriptions, job specifications, adverts, and interview questions for positions to be filled.
- Carry out short listing and coordinate and participate in interviews.
- Conduct and manage bio data forms and antiterrorist and reference checks.
- Manage all new hire employment forms.
- Maintain an active and organized data bank of applicants for various position.
- Plan and conduct/coordinate new employee orientation, including provision of information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits etc. Compensation and Benefits (10%)
- Support payroll administration by provision of relevant human resources information.
- Work closely with HR Partner for Work Assistance for Salary negotiations for new and existing staff. Review all offers to selected candidates, ensuring equity within the different projects.
- Communicate proposed salary changes to HR Partner for Work Assistance for approval.
- Review local payroll and staff timesheet to ensure accuracy and timely submission of information.
- Serve as point of contact to the out-sourced payroll management firm.
- Work closely with HR Partner for Work Assistance to ensure all new positions are correctly placed in the right bands & job family.
- Communicate and update with Medical Insurance vendor (MetLife) on a regular basis to ensure all medical claims related issues and make documentation and disseminate the information to MSH staff.
- Ensure that all promotions are properly justified both technically and in terms of compensation. General HR Support (40%)
- Lead the develop and review of HR policies and procedure for Bangladesh office in consultations with CLT and HR partner.
- Ensure that MSH practices and policies conform to best practice and country laws.
- Conduct training on policies on a regular basis.
- Support initiatives geared towards creation of a safe, healthy, and happy workplace, such as open-door policy, trainings, and safeguards that promote safety and security at the workplace.
- With the support of HR partner, manage disputes and grievances effectively.
- Lead on- and off-boarding processes, including orientation, systems updating, exit and interviews.
- Manage and monitor the end date of employee contracts.
- Maintain and manage employee personnel files, in accordance with MSH policy and local employment law requirements. Performance Management (10%)
- Assist Supervisors/Managers with performance issues.
- Conduct training initiatives during the Performance Management cycle.
- Support managers and supervisors during the annual PPRD process. Administrative Support (10%)
- Guide hiring managers through contractor job scope development, selection, and management processes.
- Receive quotations via email and curier; handover the quotations to the designated person after the deadline.
- Liaison with the different vendors, such as payroll firm, Rent-A- Car, insurance company, and hotels, and review their invoices and forward to accounts for payment.
- Ensure hotel booking and air tickets for STTA and employees official travel.

Education Required:
- Advanced degree in the fiels of Human Resources, Management, or orther relevant area. Preferred:
- A postgraduate education in a field of Management, Human Resources would be preferred. Experience Required:
- Seven (7) years of related experience is required. Preferred:
- Experience in the international public health highly preferred.
- Experience managing significant US Government-funded programs and comprehensive knowledge of applicable regulations and requirements.
- Demonstrated success and experience in Bangladesh is particularly relevant.
- Understanding of global Human Resources. Knowledge and Skills
- Thorough knowledge of a variety of concepts, practices, and procedures within the particular learned profession, as well as applicable laws, regulations, and general instructions is required.
- Must have understanding of Bangladesh Labor law.
- Demonstrated ability to implement and manage all aspects of the HRM function in line with current practices and trends.
- Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
- Strong organizational skills and attention to detail. Competencies Functional Competencies:
- Able to maintain high level of confidentiality.
- Demonstrated ability to implement and manage all aspects of the HRM function in line with current practices and trends.
- Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
- Strong organizational skills and attention to detail.
- Proven ability to work successfully on a team in a fast-paced environment.
- Advance working knowledge of Microsoft Office Suite, especially Word, Excel, PowerPoint, database management, and recruitment portals.
- Domain Knowledge.
- Budgeting and Cost Management Skills. Behavioral Competencies:
- Ethics and Values.
- Integrity and Trust.
- Listening to others.
- Motivating others.
- Collegiality. Physical Demands
- Travel requirements: Availability to travel as and when required.

About the Organization

Management Sciences for Health, an international nonprofit organization, is dedicated to closing the gap between what is known and what is done about public health problems. MSH saves lives and improves health by helping public and private organizations throughout the world to effectively manage people, medicines, money, and information. Working from more than 30 country offices and our US headquarters, our staff from 65 nations is highly regarded for its technical expertise, integrity, and commitment to making a lasting difference in health.

Management Sciences for Health (MSH) is a nonprofit international health organization composed of more than 2,000 people from 73 nations. Their mission is to save lives and improve the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health. Together with their partners, they are helping managers and leaders in developing countries to create stronger management systems that improve health services for the greatest health impact.


MSH takes an integrated approach to building high-impact sustainable programs that address critical challenges in leadership, health systems management, human resources, and medicines. Simply put, they support stronger health systems for greater health impact.

Their expertise in these areas falls into the broad categories of management functions—for example, leadership and governance or pharmaceutical management—and health areas like tuberculosis or maternal, newborn, and child health. They apply their expertise by

  • Partnering with governments, local organizations, and communities in developing nations to build their own capacity for long-term health impact;
  • Providing global leadership in critical areas of health management and health care delivery;
  • Bringing the best of MSH from around the globe to the people we serve, working as One MSH with a focus on lasting health system improvements.



Leadership, Governance, & Management

They work with in-country partners to build stronger health systems to improve:

    • the management and leadership of priority health programs, health organizations, and multisectoral partnerships such as The Global Fund to Fight AIDS, Tuberculosis and Malaria, developing a critical mass of managers at all levels of the health system who can lead and inspire teams to achieve results;
    • the management systems of health organizations in the public and private sector, transferring practical approaches and skills to ensure that management structures contribute to sustainable organizational success;
    • the governance and management of health organizations and multisectoral partnerships, facilitating change and transferring knowledge to enable organizations to administer their resources efficiently and scale up their services.


Health Service Delivery

MSH combines extensive public health expertise, proven service delivery approaches, and evidence-based interventions in five critical areas:

    • HIV & AIDS
    • Tuberculosis
    • Maternal, newborn, and child health
    • Family planning and reproductive health
    • Other communicable diseases, including malaria and pandemic and avian influenza

Human Resources for Health

MSH helps governments develop multisectoral strategies and policies to plan and manage their health workforces. We use a comprehensive approach that addresses all the facets of human resources for health needed to achieve an adequate supply of well-trained and motivated health workers. MSH offers capabilities in leadership, human resource management, education, partnerships, policy, and finance to achieve these goals.

Pharmaceutical Management

Vital to our success is a participatory approach to project design and implementation, which cultivates broad-based support from all stakeholders. We also build and improve infrastructure and local capacity to effectively purchase, store, deliver, and use quality essential medicines.

Health Care Financing

MSH helps governments and NGOs assess their current financial situation and systems, understand service costs, and develop initiatives to use existing funds more effectively and generate additional revenue—all with the goal of supporting a nation’s health priorities.

Health Information

MSH has developed proven methods for rapidly strengthening the analysis and use of existing health data—normally at the province, district, and facility levels—without revising existing recording and reporting requirements. With an emphasis on learning through action, district teams undertake assessments of health services, identify gaps in performance, and design solutions to support better decision-making and, therefore, better management of improved services.

MSH has worked closely with the Health Metrics Network of the WHO to develop a comprehensive approach for enhancing the performance of health information systems and data by employing a practical, strategic planning process that can be carried out by national working groups.

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