Job Title: Humanitarian Response and Recovery Program Manager I
Department: Jerusalem, West Bank, Gaza
Reports To: Head of Programming
Country/Location: Jerusalem, West Bank, Gaza (JWBG) Country Program, based in Gaza
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
CRS has been present in Jerusalem, West Bank, Gaza (JWBG) for more than 50 years. In Gaza, CRS currently supports vulnerable families to access market-based emergency assistance for food and critical relief items, dignified shelter, urban livelihoods, and improved psychosocial wellbeing. In the West Bank, CRS supports herders to improve their agricultural livelihoods.
As Program Manager I (PMI), you will manage humanitarian response and recovery programming in Gaza for the Jerusalem, West Bank, and Gaza (JWBG) Country Program (CP), designing and implementing shelter, WASH, food and critical relief item projects. You will lead high capacity teams to pilot, test and scale innovative program modalities, including learning on cash and other market-based modalities, as well as integrated approaches between shelter, WASH and renewable energy. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. You will ensure the CP stands ready for a timely and effective response to new humanitarian needs in Gaza.
- Effectively manage talent and supervise 3 senior national staff. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
- Manage and implement all activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
- Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
- Lead project design and proposal development and writing in respective programming area, gap-filling and taking on growth responsibilities, as needed.
- Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
- Help identify, assess and strengthen partnerships relevant to humanitarian response and recovery, applying appropriate application of partnership concepts, tools and approaches.
- Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources
- Ensure a high level of collaboration and coordination with other actors including other NGOs, relevant authorities and key UN partners. Actively participate in relevant sectoral and working group meetings.
Typical Background, Experience & Requirements:
Education and Experience
- Master’s Degree in International Development, International Relations or a similar field required. Additional experience may substitute for some education.
- Minimum of 2 years of relevant field-based experience in coordinating or managing light to moderately complex projects required, preferably in a complex environment with an international NGO.
- Project management experience in emergency response, shelter, WASH and/or renewable resources is highly desirable. Experience with market-based modalities strongly preferred.
- Experience engaging with and building the capacity of partner organizations.
- Strong writing skills and proven track record of successful business development.
- MEAL skills and experience, with a demonstrated commitment to project learning.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems. Experience with CommCare, PowerBI or similar platforms preferred.
- Strong critical thinking and creative problem-solving skills with ability to make sound judgment
- Strong relationship management skills and the ability to work effectively with culturally diverse groups
- Strong written and verbal communication skills with ability to write reports
- Proactive, results-oriented, and service-oriented
Required/Desired Foreign Language: Fluent English is required; Arabic is a plus.
Travel Required: The position is based in Gaza. Regional and international travel for training, as needed.
Key Working Relationships:
Supervisory: Senior Project Officer, Project Officer, MEAL Officer
Internal: Head of Programming, Gaza Head of Office, Head of Operations, Finance Manager, Gaza Psychosocial Program Manager, MEAL Officers, Project team, Operations team, Regional and HRD Technical Advisors
External: Partner organizations, donors, sectoral working groups
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- * Integrity* Builds Relationships* Strategic Mindset
- * Accountability & Stewardship
- * Develops Talent
- * Continuous Improvement & Innovation
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V - CRS is an Equal Opportunity Employer.