ICT Business Analyst – Travel and Expense (SAP Concur)

Devex Candidate Sourcing
Incheon, Korea, South
Apply by 18 May 2018
Senior-level , Short-term contract assignment
Posted on 29 April 2018

Job Description

Devex is supporting a nonprofit organization dedicated to assisting developing countries in adaptation and mitigation practices to counter climate change, in their search for an ICT Business Analyst – Travel and Expense (SAP Concur).

Contract Duration: 6 calendar months (initial, potential extensions)

Duties and responsibilities:

Under the guidance of the Manager, Enterprise ICT PMO, the ICT Business Analyst/Project Manager will be responsible for but not limited to:

  • Serving as a liaison with the ICT technical team, our SAP implementation partner, and our business partners in Finance, Accounting, and Travel during requirements gathering and project implementation – with a focus on travel and expense workflows;
  • Managing end-to-end requirements gathering processes in support of common-off-the-shelf (COTS) software or Software as a Service (SaaS) solutions;
  • Preparing business requirements packages, managing requirements traceability changes, artefacts, as well as developing reference and resource materials as needed;
  • Ensuring that systems requirements analysis provides sufficient formality and records for effectively communicating, coordinating, executing and quality assuring tasks between many onsite and offsite contributors;
  • Managing ICT projects phases including hands-on management of the daily project tasks and proactive management of project risks and issues;
  • Working diligently to ensure that project deliverables match agreed upon schedule, scope and cost dimensions;
  • Drafting and revising business cases, project plans, statements of works and vendor provided artefacts;
  • Elaborating and supporting case by case well-fitting project oversight and governance mechanisms, for typically very agile and time-bound undertakings;
  • Planning key integrations with the organization’s software and architecture team;
  • Preparing timely presentations and briefing materials and status reports for the organization’s internal customer divisions, the Senior Management Team and other stakeholder groups;
  • Closely coordinating with the organization’s ICT and Communications & Outreach team for work tracks that demand platform and systems environment changes; and,
  • Other duties as assigned.


  • Advanced university degree, ideally in project management, IT or related fields;
  • At least 5 years of experience in business analysis and/or project management, including at least 2 years of hands-on experience in systems implementation with SAP Concur (cloud solution) and/or other travel and expense solutions, from planning to configuration, through go-live;
  • Strong understanding of the travel, expense, invoicing, and online booking processes;
  • Strong understanding of key integration points between SAP Concur and other technical or 3rd-party systems;
  • Understanding of Account Payable practices including Electronic Invoicing and Payments;
  • Evidenced knowledge of formal business analysis and/or project management methodologies, with certifications preferred (e.g., CBAP, Project Management Institute PMP, PRINCE2, or equivalent);
  • Work experience with international organizations as staff, consultant or contractor a distinct advantage;
  • Familiarity with their procurement, administrative, financial and staff policies desirable;
  • Demonstrated ability to manage multiple activities simultaneously, delivering high-quality results in terms of process, content and timeliness;
  • Ability to communicate at ease with technical and business audiences; and,
  • Excellent written and oral communication skills in English are essential for this position; knowledge of another language an advantage.

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