Information & Communications Technology (ICT) Coordinator

  • Mid-level, Full-time staff position
  • Posted on 4 September 2018
  • Jakarta, Indonesia
  • Closing on 14 September 2018
  • Current

Job Description

ASEAN-USAID Partnership for Regional Optimization within the Political Security and Socio-Cultural Communities (ASEAN-USAID PROSPECT)

Information and Communications Technology (ICT) Coordinator

DAI is seeking an ICT Coordinator for a 5-year USAID-funded project focused on providing technical support and institutional strengthening to help ASEAN achieve its goal of building a more inclusive, rules-based, and prosperous Southeast Asia.

Responsibilities:

  • Manage local network, including installing and maintaining connectivity, hardware maintenance, and all software, including but not limited to Microsoft 360 and Lotus/IBM Notes;
  • Maintain Microsoft Outlook email accounts, email lists, and shared folder access for all staff and confidentiality of all passwords and other restricted information;
  • Quickly respond to problems or interruptions in network access and help project staff with computer-related problems, requests, and/or questions;
  • Assist with the maintenance of effective inventory of IT and communication equipment;
  • Provide assistance in the procurement and evaluation of all IT technical goods and services;
  • Work with DAI ICT specialists to propose new and innovative tools for data collection, management, visualization, sharing, and analysis and support these processes;
  • In collaboration with the program staff, ensure utility of data by customizing cloud-based dashboards, maps, and visualization tools that enable sharing and decision-making
  • Support the Program Manager to oversee and manage all project social media accounts;
  • Provide administrative support for project activities as requested and appropriate;
  • Other duties as assigned by the Program Manager.

The ICT Coordinator will be based in Jakarta, Indonesia. S/he will report to the Program Manager.

Qualifications:

  • Four-year degree in IT or related field or equivalent experience/skills, including providing IT support, ideally to international NGOs and/or donor-funded projects;
  • Minimum five (5) years of experience setting up and maintaining IT networks;
  • Expertise in administration and management of Microsoft Outlook and Lotus/IBM Notes platforms;
  • In addition to proven foundation in management and maintenance of IT systems, strong professional interest in communications, including in working with program staff to more effectively utilize social media platforms;
  • Proven ability to work under tight deadlines with minimal supervision;
  • Demonstrated ability to work as a member of a team and strong interest in professional growth;
  • Written and spoken English language fluency required;

Submit your CV to prospectrecruitment@dai.com by September 14th, 2018. Title of the email should be “PROSPECT ICT.” Only finalists will be contacted.

About the Organization

DAI is an international development company. For 40 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. Currently, DAI is delivering results that matter in some 80 countries. Our development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines. Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.

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