Information Technology Services Director

Apply by 31 August 2018
Senior-level , Full-time staff position
Posted on 25 July 2018

Job Description

In order to be an innovative and systems-efficient organisation, Medair is now seeking a highly skilled and bold Information Technology Services (“ITS”) Director, working in the Medair Executive Leadership Team in our Head Office in Switzerland.

You will be responsible for leading the development of global ITS strategies, objectives, budgets, and plans. Assisting departments and teams across Medair with the integration and automation of business processes to improve performance, you will plan, implement, and maintain the hardware and communication infrastructure required across the organisation. You will support country programmes and technical specialists to develop relevant and creative ways in which innovation and technology can be successfully used to enhance the delivery of work globally within Medair, with particular focus in the field.

The ITS Director will be mature in delivering excellence through other people. You will therefore be skilled and experienced at creating empowered, equipped, energised, and focussed teams that deliver. Beyond a good manager, we are looking for a broad-minded, servant leader, with a track record of delivering excellent ITS systems and systemic improvements in complex and dispersed organisational structures.


Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. In 2017, we brought relief and recovery to over 2 million people in crisis.

Medair saves lives in emergencies and then stays to help people recover from crisis with dignity. Our teams do whatever it takes to bring assistance where it is needed most, regardless of religion, race or nationality. We work side by side with communities and partners to leave a lasting impact.

Though the humanitarian context is one of increasing challenges and greater numbers of people in need, Medair’s ambition and firm belief is not only to respond to more people as we grow, but to serve them more efficiently and effectively than ever before.


Based in Medair Head Office, Ecublens, near Lausanne, Switzerland.

Starting Date / Contract Details

Starting as soon as is reasonably possible. Full time, open-ended contract.

Application Process

If you are open to considering investing your life experience and your ICT and business process expertise and leadership to strengthen Medair at this exciting crossroads, then please read the full role description and application instructions here: Information Technology Services Director - full profile pdf.

In your covering letter, please reference how your profile matches with the person specification in the Medair packs, how you fit within the culture of Medair, and your response to the leadership style we detail in the application pack.
Please ensure that your letter of motivation is sent as an attachment, and not in the body of your email. If you have not done this, please resend the cover letter as a doc / pdf to the indicated email address.

Applications Deadline

Applications must be received by August 31, 2018 at 12 p.m. CEST.

About the Organization


Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, regardless of political, social or religious viewpoint. We save lives in emergencies and then stay to help people recover from crisis with dignity—working side by side with communities to leave a lasting impact. We provide a range of emergency relief and recovery services: health care and nutrition; safe water, sanitation, and hygiene; shelter and infrastructure.

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