International Programs (IP) Officer

  • Entry-level, Full-time staff position
  • Posted on 18 March 2019
  • Washington, D.C., District of Columbia, United States
  • Closing on 17 April 2019
  • Current

Job Description

Position International Programs (IP) Officer

Location Washington, DC

About RI: Relief International specializes in relief and development programs that benefit people in acute distress. A registered non-profit in the US, UK, France and Belgium, our work targets those fragile countries or communities that suffer from recurrent man-made or natural crises that impede human development. The people that we serve live in seventeen countries across the Middle East, Africa, and Asia where the debilitating effects of political instability, forced displacement, and natural disasters are pervasive. Often, RI is the only organization providing healthcare, education, logistics, energy, capacity building, economic development, sanitation, and many other forms of assistance to these highly vulnerable communities.

Position Summary:

The IP Officers supports the IP team in the achievement of IP departmental objectives in collaboration with the Humanitarian Director and IP Manager. The Officer works with the IP team and across other departments in implementing key parts of the departmental work-plan including staying informed on humanitarian crises and responses, supporting the design, implementation and advancement of key Program Management, Humanitarian and Program Quality initiatives, as well as grants management and general project management and administrative support.

Reports to: International Programs (IP) Manager; also accountable to Humanitarian Director (HD) for specific projects and responsibilities (around 50%); work to be split determined by need and will shift accordingly.

DUTIES AND RESPONSIBILITIES:

Program Management and Quality

  1. Program Management Framework (PMF) and Program Quality support
    1. Support the IP department working in collaboration with the IP Manager on oversight of the Program Management Framework (defines required tools and processes throughout the project life cycle providing resources and guidance to support teams in achieving the highest program quality) including updating and maintaining current content, as well as integrating new content and other adjustments as needed;
    2. Under guidance of the IP Manager, support the PMF Program Quality Compliance Assessment dashboards and data capture process. This includes Smartsheet online data management and support, as well as Power BI dashboards and visualization tools in collaboration with regional and country teams.
    3. Problem solve content management issues and collaborate with the IP Manager to ensure PMF use and maintenance across the organization;
    4. In collaboration with the IP Manager, provide support to teams on the monthly Portfolio management review via Smartsheets and Power BI, and participate in the review as to be determined;
  2. Humanitarian Team Support
    1. Take responsibility for logistics for various meetings and workshops, designing and analyzing surveys, maintaining action plans and following up with project team members to ensure that we’re making progress against deadlines etc.;
    2. Update and maintain the emergency ALERT and Categorization system at RI, lead the transition of the system becoming automated, and provide regular analysis and presentations for management use;
    3. Ensure the global Emergency Preparedness and Response (EPR) framework and its tools are used consistently across country teams. Provide support and guidance as needed.
    4. Under the guidance of the HD, ensure country teams regularly report and communicate on ongoing emergency responses and support regional and country teams with the creation of such communication pieces as necessary. Maintain EPR management systems (databases, calendars etc.)
    5. Strategize ways to improve the organization’s approach to monitoring, tracking and reporting on humanitarian emergencies and responses;
    6. Conduct ad-hoc desk research and produce short briefs for Humanitarian Director and other senior management, as requested;
    7. Draft presentations, trainings, reports and graphics as requested, using applications such as power-point, prezi etc.;
    8. Maintain the structure and content of the Humanitarian department folder structure;
    9. Provide surge capacity and support to field teams as needed; including deploying for short-term assignments;
    10. Support the Humanitarian Director in the project management of the Cash Transfer Programming (CTP) institutionalization process including drafting regular internal and external communications;
    11. Support Humanitarian team on other emergency related initiatives as needed;

International Programs Events and Meeting Series Support

  1. Regular Leadership Orientation Week
    1. Support the IP Manager with planning of regular week-long orientation events for senior staff based abroad, including support with visa, accommodation, catering, agenda planning, support prior to and during the event, and coordination with key departments as well as RI’s travel agent.
    2. Progressively take on responsibility for the planning and management of the Leadership Orientation week.
  2. Country Update Series
    1. Set-up and coordinate regular (in-person and remote) presentations from country directors, including managing logistics and information sharing.
  3. Program Quality Quarterly Meeting Series
    1. Support setup, planning and management of monthly PQ calls - including working directly with the IP SVP and HD to determine agenda, source presenters, drum up interest etc.
    2. Progressively take on responsibility to chair calls in the absence of HD or SVP IP.
  4. Special events (e.g. global workshops and retreats)
    1. Support the IP department with the management and planning of global events with 40+ attendees from across the world.

Grants and Program Management Support

  1. Grant Management & Direct Support
    1. Coordinate with Africa, Asia and Middle East regional program staff for grant management and project support as determined by supervisor;
    2. Provide surge capacity and support to country teams on specific issues, as needed;
    3. Support Regional Teams and Country Offices on red flag issues, meeting representation and other such needs;

Organizational Support

  1. Provide project management support for organizational initiatives as needed and work closely with internal and external stakeholders to achieve project objectives such as country registrations, meeting representation and donor report submission.

QUALIFICATIONS & REQUIREMENTS

  • This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment;
  • Three to five years of experience with program management;
  • Master’s Degree or its international equivalent in international development, or related field. Bachelors degree and additional experience in place of education will be considered as well;
  • Excellent oral and written communication skills;
  • Excellent organizational and event-management skills;
  • Strong and demonstrated program/project management skills;
  • International or Domestic (US) Program Management & Humanitarian experience preferred;
  • Fluency in a foreign language relevant to RI work preferred;
  • Ability to travel up to 25-50%, and to fragile environments, if required;
  • Ability to solve problems and implements corrective action as needed;
  • Ability to prepare reports and provide information to management in a timely manner;
  • Ability to communicate in a clear, positive manner with diverse clients and staff;
  • Demonstrated research, writing and editing experience;
  • Self-motivated and able to work with minimal direction;
  • Prior work experience in a non-governmental organization (NGO), government agency, or private organization.

Relief International’s Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

  • Inclusiveness
  • Transparency and accountability
  • Agility and innovation
  • Collaboration
  • Sustainability

About the Organization

About RI: Relief International specializes in relief and development programs that benefit people in acute distress. A registered non-profit in the US, UK, France and Belgium, our work targets those fragile countries or communities that suffer from recurrent man-made or natural crises that impede human development. The people that we serve live in seventeen countries across the Middle East, Africa, and Asia where the debilitating effects of political instability, forced displacement, and natural disasters are pervasive. Often, RI is the only organization providing healthcare, education, logistics, energy, capacity building, economic development, sanitation, and many other forms of assistance to these highly vulnerable communities.

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