Location: Dakar, Senegal
Period of Performance: (Estimated dates ) April 15, 2017 to April 14, 2018
Level of Effort: 260 Days
Status: Local / Regional
APPLICATION CLOSING DATE: March 31, 2017
DAI works at the cutting edge of international development, combining technical excellence, professional project management, and exceptional customer service to solve our clients’ most complex problems. Since 1970, DAI has worked in 150 developing and transition countries, providing comprehensive development solutions in areas including crisis mitigation and stability operations, democratic governance and public sector management, agriculture and agribusiness, private sector development and financial services, economics and trade, HIV/AIDS, avian influenza control, water and natural resources management, and energy and climate change. Clients include international development agencies, international lending institutions, private corporations and philanthropies, and host-country governments.
The USAID Building Capacity for African Agricultural Transformation (Africa Lead II) Project is a five-year effort to support and advance the agricultural transformation in Africa as proposed by the African Union Comprehensive African Agricultural Development Program (CAADP), while simultaneously contributing to the Feed the Future goals of reduced hunger and poverty, by building the capacity of men and women African leaders, institutions and stakeholders to develop, lead, and manage the structures needed for the transformation process.
For over a decade now, the Ministry of Agriculture and Rural Equipment (MAER) of Senegal has recognized that knowledge management (KM) is critical in enabling the agricultural and rural development actors to efficiently contribute in agricultural development. These actors should, indeed, have access to the best innovative practices, information, knowledge and knowhow generated by the different stakeholders, which will contribute in building the capacity of the various actors of the agricultural sector in actively participating in the development of agricultural value chains and agricultural policy and program formulation and implementation processes.
Thus, the goal of the MAER is to acquire structured processes for knowledge and communication management in order to provide its services in a more effective manner and to rise to the rank of leading Senegalese public bodies in terms of relevant capacity to manage intellectual capital and to innovate.
To that end, the MAER has launched a study aiming at reviewing existing practices in terms of knowledge management, communication and advocacy within the Ministry of Agriculture and Rural Equipment (MAER) in order to recommend strategies and actions likely to contribute in the development and implementation of a knowledge and communication management framework.
This integrated KM framework will aim at strengthening KM practices while capitalizing on the outcomes of already achieved initiatives. Concretely, the goal will be to ensure that the data, information and knowledge necessary for the achievement of the objectives of the MAER and its partners are easily accessible, protected, valorized and shared.
This framework will have to develop synergy with the monitoring and evaluation system that is being put in place.
The framework takes into account four KM basic principles:
- Organization, including culture and processes that promote knowledge pooling;
- Human capacity;
- Information and communication technologies enabling knowledge acquisition, storage and sharing;
- Content management (data, information and knowledge).
This framework should be dynamic and all-inclusive while ensuring informational content fluidity between the various internal and external actors.
It is in this context that the Africa Lead Project is supporting MAER in the recruitment of a Knowledge and Communication Manager who will play a supportive role in the implementation of this new framework.
The Knowledge and Communication Manager will be in charge of implementing the KM activities of the MAER. His/her tasks will mainly cover the following areas:
KM Strategy and Process
- Harness the outcomes of the knowledge management review;
- Identify the needs of the actors in terms of knowledge management;
- Develop a knowledge and communication management strategy in collaboration with the main stakeholders;
- Conduct knowledge mapping;
- Design policies and plans for information and knowledge acquisition and storage; Document the underlying processes of the KM life cycle: acquire, store, valorize, share and disseminate so as to meet the needs of the actors of the agricultural sector;
- Develop operational synergy with the MAER M&E system.
Content Management – Data, Information and Knowledge
- Implement the plan for acquiring and collecting useful and relevant information and knowledge based on the knowledge mapping;
- Develop and manage, together with the IT Department of the MAER and in a relevant, effective and efficient manner, a knowledge management system like the MAER M&E system: databases, including printed and digital document library, and make it accessible to various audiences;
- In collaboration with the MAER Communication Department, develop digital information content for dynamic and targeted dissemination of information and knowledge ;
- In synergy with MAER M&E system, identify and develop the gateways between those two tools ;
- Use documentary, internet and social networks to carry out any search for general and/or specialized information expressed by the users ;
- Use data and information from the MAER M%E system for capitalization purposes ;
- Set up and manage an information watch system through the use of appropriate tools and social media ;
- Administer a watch platform with useful information sources. Validate, and then use this information as standby reports.
Sharing and Transfer of Knowledge
- Develop processes to capture and share analyzes, reflections and practices ;
- In collaboration with the MAER Human Resources Department, develop a strategy to increase networking and mutual learning among MAER partners;
- Organize activities for the exchange of good practices and capitalization of knowledge ;
- Supervise and support the facilitators of exchange platforms (innovation platform, sector-based communities of practices) with respect to the sharing and transfer of knowledge ;
- In collaboration with the MAER Human Resources Department, support the stakeholders in the valorization of their actions and construction of their knowledge ;
- In collaboration with the MAER Communications Department, contribute to knowledge capitalization and promotion with external partners (studies and publications produced by the MAER) ;
- Monitor new developments and seize opportunities for collaborative knowledge management in agriculture ;
- Contribute to the sharing of knowledge resulting from the implementation of the MAER M&E system through the computerized platform to be developed and implemented.
Knowledge Network Management
- Contribute to the creation of documentary and knowledge networks with the officers in charge of the different programs’ monitoring and evaluation systems, the managers of documentation centers, the analysts and other people involved in knowledge management within the MAER and in partner organizations, for knowledge sharing ;
- Contribute to the development of a Knowledge Managers’ Network and to the visibility of MAER’s Knowledge Management framework ;
- In collaboration with the MAER Communication Department, maintain and manage the relations with the media to increase the visibility of the Knowledge Management framework.
- Produce annual inventories of information resources and regularly assess the performance of knowledge management activities.
- Provide the stakeholders of the MAER agricultural policy with knowledge operating materials acquired during the implementation of agricultural policies.
- Hold a BAC +5 degree in documentation and information Sciences (Specialization Knowledge Management) or in communications or any other equivalent degree.
- An additional degree in the field of agriculture shall be an important asset.
- Good command of information management tools and techniques (internet, databases, collaborative platform and social media), ability to identify, structure and redistribute information;
- Excellent knowledge of communication techniques (facilitation, drafting, dissemination and sharing of information) ;
- Professional use of standard office tools (MS Office) ;
- Leadership, capacity for analysis and synthesis as well as good writing and interpersonal skills;
- Native French fluency required;
- English fluency a plus.
- Demonstrate a minimum of five (5) years of experience in knowledge management, communications or documentation;
- Demonstrate relevant experience in the agricultural sector.
About the Organization
DAI is an employee-owned global development company. For 40 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governments, and instability. Currently, DAI is delivering results that matter in some 60 countries. Our integrated development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines—crisis mitigation and stability operations, democratic governance and public sector management, agriculture and agribusiness, private sector development and financial services, economics and trade, HIV/AIDS and disease control, water and natural resources management, and energy and climate change. Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.