Knowledge Management and Communications Officer

  • Mid-level, Full-time staff position
  • Posted on 29 July 2020
  • Nairobi, Kenya
  • Closing on 7 August 2020
  • Current

Job Description

Scope of Work: Knowledge Management and Communications Officer, East Africa

I. Overview

The USAID Southern Africa Trade and Investment Hub (SATIH) project, a five-year trade and investment program for Southern Africa in its fourth year of implementation, i expected to increase global competitiveness and intraregional trade and improve food security in Southern Africa. The Hub engages with partners across the region to increase sustainable economic growth, global export competitiveness, and trade in targeted Southern African countries. It supports these objectives by increasing exports from Southern African countries to South Africa and the United States (under the African Growth and Opportunity Act [AGOA]), boosting capital and technology flows from South Africa to other Southern African countries, and providing targeted trade facilitation support to Zambia. The Hub works with market actors to identify and resolve enterprise constraints and to implement sustainable solutions through market-based trade and investment facilitation services. The Hub collaborates with USAID bilateral missions through the USAID/Southern Africa Regional Economic Growth Office in the successful delivery of its objectives.

The Hub also has a presence supporting international trade and AGOA utilization in East Africa. This program will be implemented by a small team based in Nairobi, Kenya comprising the program director, a program officer, and a Knowledge Management (KM) and Communications Officer, with support from the DAI office in Bethesda, Maryland.

II. Responsibilities and Tasks

The KM and Communications Officer’s responsibilities include, but are not limited to, the following tasks:

  • Oversee the drafting of regular reports on the program’s activities (including monthly activities updates and quarterly and annual reports)
  • Review materials generated for program-sponsored events, such as national and international trade fairs - organize, brand, produce required marketing materials, and facilitate business participation.
  • Work with the Program Director to respond to ad hoc requests for reports from USAID
  • Develop, approve, and update promotional materials to ensure program materials are branded correctly and consistently.
  • Research and develop knowledge management materials including success stories, and case studies which will record learning from the project
  • Script and produce audiovisual materials including presentations, webinars and short videos.
  • Coordinate the maintenance and development of content for the project’s website and social media sites.
  • Manage communications consultants as needed to support program activities (ex. graphic designers).
  • Conduct periodic and systematic data collection and analysis of project results indicators, in conjunction with relevant project staff.
  • Contribute to activity monitoring and evaluation plans.
  • Contribute to reports on progress on results indicators and assist the Program Director in preparation of other reports as needed.
  • Other duties assigned by the Program Director that are consistent with the overall focus of the assignment.

III. Qualifications:


· 10 years of experience working in communications and knowledge management

· A university degree in communications or a related field.

· Prior experience working on USAID-funded programs at a senior level

· Ability to organize, present, and disseminate information, and to draft clear and concise documents with minimal supervision

· Strong command of English with superior writing and editing skills

· Experience working on projects with a wide range of clients and counterparts.

· Have demonstrated experience in providing guidance on knowledge management and communications strategy to programs.

· Experience in designing and using social media, website and videos to communicate with stakeholder

Added Advantage

· Master’s Degree in communications or related field

· Certificate in web Design or Graphic design

· Monitoring and Evaluation experience

IV. Reporting and Station

The Knowledge Management and Communications Officer will report to the Program Director, East Africa and the position is based in Nairobi, Kenya.

About the Organization

DAI is an employee-owned global development company. For 40 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governments, and instability. Currently, DAI is delivering results that matter in some 60 countries. Our integrated development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines—crisis mitigation and stability operations, democratic governance and public sector management, agriculture and agribusiness, private sector development and financial services, economics and trade, HIV/AIDS and disease control, water and natural resources management, and energy and climate change. Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.

More information

SOW East Africa KM and Comms Officer 2 2020.docx

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