Panagora Group, a woman-owned, small business specializing in global health and international development, seeks a Knowledge Management and Communications Specialist to support the USAID Global Health Supply Chain – Procurement and Supply Management (GHSC-PSM) project in the Guinea office. The Knowledge Management and Communications (KMC) Specialist will report directly to the Country Director, while assigned to the Guinea project office, and is responsible for the implementation of the program communications strategy, internally and externally, and compliance with USAID communications requirements for GHSC-PSM in Guinea. The KMC Specialist is a member of a global network of KMC staff in more than 30 countries worldwide, and will receive support, coaching, templates, and tools from the headquarters (HQ) KMC team in Arlington, Virginia USA. We seek innovative and highly motivated individuals to work on our team.
This long-term position will be based in Conakry, Guinea, with intermittent travel throughout the program’s target regions as needed.
Principal Duties and Responsibilities
- Lead the development and implementation of the project’s communications and knowledge management strategy.
- Set as needed internal and external communications standards, guidelines, processes and protocols.
- Work closely with the M&E and technical teams to identify data, stories, photographs, infographics, and articles for communications materials.
- Stay informed of all key issues in the Guinean health sector and of GHSC-PSM strategies and methods, programs and activities, results and achievements, and on best practices, lessons learned and success stories so that project communication is rich, diverse and well grounded.
- In collaboration with Country Director, technical leads, and KMC staff in the U.S., draft or edit, finalize and ensure publication and dissemination of written materials and content for various communication channels on the project, health system and needs of the Guinean population. Materials and content may include content for project reports to USAID, global newsletters, website, and social media channels, photographs, conference abstracts, reports, presentations, technical briefs, and other communication products appropriate for the local context.
- Ensure compliance with all contract requirements (including branding and marking) that relate to reporting (such as the Quarterly and Annual Progress Reports) and draft program statements describing connections between implementation and results for submission to GHSC-PSM leadership team, Ministry of Health (MOH), and USAID.
- Provide support to the project leadership in maintaining effective communications with USAID, MOH, other partner organizations, and stakeholders, including timely response to requests for information.
- Assist the Country Director with managing media relations.
- Provide strategic and programmatic advice on communications and knowledge exchange to project leadership to strengthen program design, work plans and implementation.
- Promote technical staff’s participation in global knowledge exchange forums, such as the International Association of Public Health Logisticians.
- Oversee the management of the project’s photo and video library as well as of the project’s institutional memory to ensure that information and materials are stored on SharePoint (the document management system) and are easy to access.
- Understand and adhere to established policies and procedures and promote them throughout GHSC-PSM staff
- Carry out additional responsibilities as may be assigned from time to time by supervisor of record.
- BA/Master’s degree in communications, public health, knowledge management, international development or related field.
- Minimum of 7 years of experience in a similar communications role, within international development organizations.
- Experience working in international public health programs strongly preferred.
- Technical experience interacting with USG (especially USAID), including three years of experience working with USG-funded organizations.
- Proven ability to organize, summarize, and rewrite technical information for non-expert audiences.
- Excellent English and French (oral and written) communication skills (writing samples will be requested), facilitation, and negotiating skills.
- Experience facilitating workshops and trainings in communication skills.
- Familiarity with social media.
- Ability to work independently, take initiative, and use good judgment.
- Proven ability to work effectively in teams in a multi-cultural context.
- Familiarity with current USAID branding guidelines, preferred.
- Demonstrated leadership, versatility, and integrity.
Panagora Group is an equal opportunity employer and does not discriminate in its selection and employment practices.
About the Organization
Panagora Group is a woman-owned small business providing novel and integrated solutions in global health and international development. Our vision is to provide high-quality, high-impact social and economic development consulting, with a special focus on public-private partnerships, human and institutional capacity-building, knowledge sharing and collaborative learning, NGO/community engagement, and integrated solutions that build country capacity and independence.