Labour Mobility Demand Manager, Pacific Labour Facility - Brisbane

  • Mid-level, Full-time staff position
  • Posted on 18 September 2019
  • Ashmore and Cartier
  • Closing on 2 October 2019

Job Description

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people’s lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status. The Pacific Labour Scheme and the Seasonal Worker Programme are two employment programs sponsored by the Australian government, which allow citizens of Pacific Countries to take up low and semi-skilled work opportunities with Australian employers in certain locations and industries.

The Pacific Labour Facility (PLF) facilitates the connection of Australian employers with Pacific workers for both these programs. The facility also provides continuous support to Pacific workers who are taking part in the programs. The PLF will act as a trusted intermediary in connecting Australian employers with Pacific workers and in its partnerships with Pacific countries, the private sector and other stakeholders. The PLF is managed by Palladium on behalf of the Department of Foreign Affairs &Trade (DFAT).

The Labour Mobility Demand (LMD) Manager will provide direct support to the Labour Mobility Demand Lead on the management of staff, procedural and operational activities, quality assurance and KPI outcomes in order to deliver on PLF’s strategic work to increase the awareness and demand for Pacific labour mobility amongst Australian employers.
Under the direction of the Labour Mobility Demand Lead, the LMD Manager will:

  • Act as the focal point for Labour Mobility Industry Coordinators and Consultants, to provide technical support on program policies and procedures and escalate issues to the Demand Lead as necessary, to ensure quality control for the Demand Team outputs
  • Provide direct line management for the compliance and finance assessment staff to safeguard the integrity of the program through vetting mechanisms
  • Oversee the operations and quality of the Demand team outputs and deliverables; in particular: employer vetting and application processes, employer site visits and recruitment plans
  • Provide strategic support and advice to the LMD Lead about all aspects of demand stream management, with a particular focus on operational matters
  • Establish and maintain strong working relationships with DFAT and other WOG stakeholders, in order to provide the necessary services and advice
  • Provide support and oversight to both external and internal staff around the process of becoming an Approved Employer. Work closely with employers supporting them to engage with the program in an efficient and cost-effective manner
  • Review and improve templates and processes for self-assessment, vetting and the Approved Employer application to ensure full compliance with approved processes and policies established by the Australian Government
  • Assist LMD Lead and Industry Coordinators to promote the program to potential employers and industry groups, providing general information about labour mobility, processes and procedures on vetting, application and recruitment of Pacific workers. Represent the PLF at various industry forums and events and with Pacific Labour Sending Units, as required
  • Manage potential program risks to minimise their impacts and solve issues that arise around employer vetting processes, operational activities and KPIs
  • Assist with the production and timely submission of all Demand team deliverables, including ongoing reporting and budget management
  • Where necessary, undertake site visits to employers and complete site visits reporting
  • Where required, undertake recruitment visits with employers to the Pacific countries, ensuring suitable arrangements are in place to maximise recruitment outcomes
  • Travel locally and internationally as required
  • Other tasks as reasonably requested by the LMD Lead.
  • Significant experience in stakeholder engagement, business development, project management, and customer service in a variety of industries
  • Excellent interpersonal and communication skills in the English language (written and verbal) including cross-cultural experience
  • Strong understanding of labour mobility in the Pacific and its challenges (or ability to develop understanding)
  • Experience working with donors and governments in the Pacific
  • Demonstrated experience in donor reporting with a preference for experience with DFAT guidelines and deliverables
  • Demonstrated experience in risk management
  • Flexibility to undertake frequent travel, including after hours and weekends
  • Driver’s license and willingness to drive to regional locations.

You must have valid Australian work rights to apply for this role. Visa sponsorship is not available for this position.

About the Organization

Palladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations.

Palladium is built on the idea that progress will be supported by four key pillars: • International Development • Strategy Execution Consulting • Impact Investment • Training and Events We create positive impact through more than 100 current projects with more than 2000 employees operating in over 90 countries.

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